Fantastic service at the East Midlands Outlet branch. Helped me order an item that wasn't available in store. The item arrived very quickly and perfectly packaged. Highly recommend.
企業が回答しました
所在地
所在地を変更UNIT 50A EAST MIDLANDS DESIGNER OUTLET, MANSFIELD ROAD, DE55 2JW SOUTH NORMANTON, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We visited the East Midlands designer outlet store. Brooke was very helpful, greeted us and asked us if we’d like any help. I found a perfume I’ve been looking for at a massively cheaper price than el... もっと見る
企業が回答しました
Welcomed with eased but not pressured into purchasing. I knew what scent I wanted but options shown to me and testers provided. Enjoyable experience and really great price of perfume. Staff really wel... もっと見る
企業が回答しました
Charlie and Temi are lovely 🩷Helped me choose a great perfume for my daughters birthday, gift wrapped beautifully, thank you xx
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
UNIT 50A EAST MIDLANDS DESIGNER OUTLET, MANSFIELD ROAD, DE55 2JW, SOUTH NORMANTON, 英国
5.0
優良
4095件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Wonderful Service.
2026年7月27日
自発的なレビュー
The Perfume Shop - East Midlands Outlet 363 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The Perfume Shop - East Midlands Outlet 363 からの回答
Hello,
Thank you for your 4⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The worker (Raphael) was super helpful
The worker (Raphael) was super helpful. A very enjoyable shopping experience. Friendly staff
2026年7月26日
自発的なレビュー
The Perfume Shop - East Midlands Outlet 363 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The Perfume Shop - East Midlands Outlet 363 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Really helpful staff and provided the…
Really helpful staff and provided the assistance required A***
2026年7月26日
自発的なレビュー
The Perfume Shop - East Midlands Outlet 363 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Brooke was great and very helpful
Brooke was great and very helpful. Amazing deals in store too
2026年7月26日
自発的なレビュー
The Perfume Shop - East Midlands Outlet 363 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Large selection of perfumes,best place…
Large selection of perfumes,best place to go and plenty of promotions available
2026年7月26日
自発的なレビュー
The Perfume Shop - East Midlands Outlet 363 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great service received and a good…
Great service received and a good selection of mens products.
2026年7月26日
自発的なレビュー
The Perfume Shop - East Midlands Outlet 363 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
It was amazaing service
2026年7月26日
自発的なレビュー
The Perfume Shop - East Midlands Outlet 363 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The Perfume Shop - East Midlands Outlet 363 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Perfume was not available in store so…
Perfume was not available in store so assistant said that it could be ordered in the store for home delivery. Paid, ordered, tracked and it sat in a local depot for 1 week and I am told it will be cancelled, cannot be reordered. Awaiting refund
2026年7月14日
The Perfume Shop - East Midlands Outlet 363 からの回答
Hello Andrea,
Thank you for sharing your review. I am sincerely sorry to hear about your experience and understand how disappointing this must have been, especially after visiting one of our stores and placing an order with the expectation of receiving your fragrance.
When an order is placed, we always aim to fulfil it as expected. However, on occasions, orders may need to be cancelled if there are issues such as stock availability or fulfilment problems that prevent us from completing the order successfully.
I appreciate how frustrating it must have been to see your parcel remain at the local depot and then be advised that the order could not be fulfilled. This is not the experience we want our customers to have, and I apologise for the inconvenience and disappointment caused.
Please be assured that once an order is cancelled, any payment taken will be automatically refunded. Refunds can take 3–7 working days to appear back in your account, depending on your bank's processing times.
Thank you again for your patience and understanding, and please accept my sincere apologies for the inconvenience caused.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Very good offer for perfume
2026年7月25日
自発的なレビュー
The Perfume Shop - East Midlands Outlet 363 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Alea gave the best customer service…
Alea gave the best customer service today. I purchased because if the service and she sold me the charity raffle too by being friendly, helpful and kind
2026年7月25日
自発的なレビュー
The Perfume Shop - East Midlands Outlet 363 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The Perfume Shop - East Midlands Outlet 363 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Brooke and katie was brilliant helped…
Brooke and katie was brilliant helped me so much!
2026年7月25日
自発的なレビュー
The Perfume Shop - East Midlands Outlet 363 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The Perfume Shop - East Midlands Outlet 363 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Good selection and prices
Good selection and prices. No pressure sale. Helpful staff
2026年7月25日
自発的なレビュー
The Perfume Shop - East Midlands Outlet 363 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Brooke was perfect
Brooke was perfect, very nice experience assisting us when the shop was so busy!
2026年7月25日
自発的なレビュー
The Perfume Shop - East Midlands Outlet 363 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The Perfume Shop - East Midlands Outlet 363 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Staff very friendly and helped out with…
Staff very friendly and helped out with choices I may have had
2026年7月25日
自発的なレビュー
The Perfume Shop - East Midlands Outlet 363 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。