Anna, is a very helpful enthusiastic young lady who helped me find my go to fragrance. Princess by vera wang. Ugly recommend coming here to find your go to perfume :)
企業が回答しました
所在地
所在地を変更Unit 47, Palace Gardens Shopping Centre,, EN2 6SN ENFIELD, GB
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Michelle, has a very enthusiastic approach with customers like myself and is very helpful and whatever fragrance, whatever smell your looking for Michelle will find :)
企業が回答しました
I’ve visited this store on many occasions. The staff are fabulous… my most favourite is Sophia.. she’s so helpful, knowledgeable and patient, so I always look for her when I go in to shop.. she makes... もっと見る
企業が回答しました
They sent it, the only thing I wasn’t happy about was the package being left at the depot.And the perfume is long lasting and fragrant
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit 47, Palace Gardens Shopping Centre,, EN2 6SN, ENFIELD, 英国
4.7
優良
37件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Hands down the best customer service…
Hands down the best customer service experience I’ve had recently. Amazing team. Thank you 🙏🏽
2025年11月15日
自発的なレビュー
The Perfume Shop - Enfield 148 からの回答
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Love the perfumes I ordered.Truly…great!.
Love the perfumes I ordered.Truly lovely.I am q uite fussy about my perfumes but these were great.So pleased I bought them.
2024年11月24日
The Perfume Shop - Enfield 148 からの回答
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
Michelle was really friendly and…
Michelle was really friendly and knowledgable which was great and made shopping at the store so so easy. Thanks again!
2025年9月18日
自発的なレビュー
The Perfume Shop - Enfield 148 からの回答
Hi,
Thanks for your lovely words and for choosing us to shop with. We appreciate you.
The Perfume Shop.
Excellent customer service i received…
Excellent customer service i received today thank you both Cherise and Duncan 💜
2025年8月25日
自発的なレビュー
The Perfume Shop - Enfield 148 からの回答
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
I bought two perfumes as gifts and…
I bought two perfumes as gifts and needed some guidance, and one of the staff there, Chrise, was very helpful and I am very grateful for her kindness and responsiveness.
2025年8月15日
自発的なレビュー
The Perfume Shop - Enfield 148 からの回答
Hi,
Thanks for your positive review! We appreciate you.
The Perfume Shop
Duncan was so friendly and informative…
Duncan was so friendly and informative on all of the different perfumes as I wasn’t sure what I wanted and his suggestions really helped me make my decision! Thank you!!
2025年7月18日
自発的なレビュー
The Perfume Shop - Enfield 148 からの回答
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
The Perfume Shop - Enfield 148 からの回答
Hi,
Thank you for your 5* review. Thank you for your support!
Kind regards,
Sharain
The Perfume Shop
The Perfume Shop - Enfield 148 からの回答
Hey,
Thanks for your review! We are happy to hear you had a 5* experience.
Kind regards,
Sharain
The Perfume Shop
Excellent customer service
Excellent customer service from Gaynor and Michelle at The Perfume Shop Enfield. Both really helpful and friendly, it's my go-to place for fragrance buying.
2025年4月17日
自発的なレビュー
The Perfume Shop - Enfield 148 からの回答
Thank you for your positive review!
The Perfume Shop.
I made my order and in a few days I had…
I made my order and in a few days I had it delivered. It was a birthday present I’m very pleased
2025年4月24日
The Perfume Shop - Enfield 148 からの回答
Hello,
Thank you so much for your lovely 5* review! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us.
Kind regards,
Jasmyn
Been customer for a very long time…
I have being a customer for a very long time Gaynor and Michele are very professional and helpful and always happy to see me ,they always smiling which makes me happy visiting the perfume shop in Enfield and buying my favourite perfume,
2025年4月16日
自発的なレビュー
The Perfume Shop - Enfield 148 からの回答
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
Amazing service provided by Sophia at…
Amazing service provided by Sophia at the Enfield branch, really helped me pick out the perfect perfume for my partners birthday. Thank you for all the help!
2025年3月5日
自発的なレビュー
The Perfume Shop - Enfield 148 からの回答
Hello,
We're thrilled to hear about your positive experience at our Enfield branch. Sophia's dedication to helping you find the perfect gift is truly appreciated. We strive to provide exceptional customer service and we're delighted that she was able to assist you.
Kind regards,
Jasmyn
The little extra that makes all the difference.
This morning I was served by the wonderful Sophia in the shop in Enfield. I wanted a gift for my daughter just because. Difficult as I wanted to get something she would like but not too expensive. I talked through options with Sophia and decided on Guilty by Gucci. Sophia offered gift wrapping, which I thought was a wonderful idea. As I said it was just a gift not for any special occasion. Sophia did an absolutely amazing job with the gift wrap. It was beautiful. Excellent service, she gave that little extra touch that made all the difference.
2025年2月28日
自発的なレビュー
The Perfume Shop - Enfield 148 からの回答
Helo,
Thank you for your kind review. We are so pleased to hear that you had such a positive experience with our team member, Sophia. We strive to provide our customers with excellent service and it is wonderful to hear that Sophia went above and beyond to help you find the perfect gift for your daughter. We are delighted that you were happy with the gift wrapping and that Sophia's extra touch made all the difference. We appreciate your feedback and will share it with Sophia.
Kind regards,
Jasmyn
I would like to say how happy I was…
I would like to say how happy I was with service I received from
Michelle at the Enfield town branch.
I had no clue what type of perfume I wanted as it was a gift for someone, but Michele gave me a few samples and she was patient while I tested out the smells. I ended leaving with a really nice perfume. The person it was for was so happy with it.
2025年1月23日
自発的なレビュー
The Perfume Shop - Enfield 148 からの回答
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
The Perfume Shop - Enfield 148 からの回答
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
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