I had great service from the perfume shop. I got lots of progress reports on my Delivery and that helped me arrange my time. When my parcel arrived, the gift bag was slightly ripped. I called the per... もっと見る
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所在地
所在地を変更Unit B15, Glasgow Fort, Gartloch Road, Gartham Lock, G33 5AL GLASGOW, GB
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10/10 service! Got served by Abbie, did an amazing job helping me find the right perfume for my brother’s birthday!! Gift wrapped so well!! And other member of staff was really nice too, great communi... もっと見る
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Jackie had amazing services at the perfume shop in Glasgow fort, would highly recommend her for help of any questions and some brilliant perfume If I could would rate 10 stars
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I was in the shop tonight looking for a present for my dad and my best man, and Jackie was absolutely brilliant. She was really helpful and friendly, and took the time to help me choose the right... もっと見る
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企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit B15, Glasgow Fort, Gartloch Road, Gartham Lock, G33 5AL, GLASGOW, 英国
5.0
優良
464件のレビュー
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Zenny from Glasgow Fort
On Saturday, 17th October, I visited The Perfume Shop at Glasgow Fort and had an outstanding experience thanks to Zenny.From the moment I walked into the store, Zenny greeted me warmly and immediately made me feel welcome. I was looking for a birthday gift for my mother and she went above and beyond to help me choose the perfect fragrances. She was incredibly patient, taking the time to guide me through a wide range of scents until we found two that I was completely happy with.Knowing the fragrances were for my mother's birthday Zenny asked thoughtful questions about perfumes I had previously bought for her and used her knowledge to make excellent recommendations. Her expertise and genuine desire to help made the whole experience enjoyable and stressfree.After I selected the fragrances, Zenny helped me personalise the gifts by arranging an engraving on one of the bottles, which added a very special touch. She also organised gift wrapping, making the presents feel even more thoughtful and memorable.Zenny's customer service was exceptional. She was friendly, knowledgeable, professional, and incredibly patient throughout my visit. It is rare to come across someone who is so dedicated to ensuring a customer has the best possible experience.She is a real asset to The Perfume Shop team, and I believe she deserves recognition for the outstanding service she provides. Thanks to Zenny, my experience was a definite 10/10
2026年10月17日
自発的なレビュー
The Perfume Shop - Glasgow Fort 128 からの回答
Hello Mustafa,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Zenny- we walked into the store and was…
Zenny- we walked into the store and was greeted by the lovely Zenny. She was polite and very helpful. We had a great experience in store and got exactly what we were looking for
2026年10月16日
自発的なレビュー
The Perfume Shop - Glasgow Fort 128 からの回答
Hi Stephanie,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
The Perfume Shop - Glasgow Fort 128 からの回答
Hello Taylor,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Love the perfume shop highly recommend 😊
2025年12月28日
The Perfume Shop - Glasgow Fort 128 からの回答
Hi Pamela,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Diane & Zenny were a great help at the…
Diane & Zenny were a great help at the fragrance shop at the fort Glasgow. Got us a great deal & wrapped our gift beautifully.
2026年10月14日
自発的なレビュー
The Perfume Shop - Glasgow Fort 128 からの回答
Hello Sahdia,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Had a lovely friendly experience at…
Had a lovely friendly experience at Glasgow fort with Diane & Zenny
2026年10月14日
自発的なレビュー
The Perfume Shop - Glasgow Fort 128 からの回答
Hi Zaira,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Diane and Maddison couldn’t have been…
Diane and Maddison couldn’t have been any more helpful. Defo recommend, customer service is second to none.
2026年10月13日
自発的なレビュー
The Perfume Shop - Glasgow Fort 128 からの回答
Hi Amanda,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
The Perfume Shop - Glasgow Fort 128 からの回答
Hello Lisa,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
The Perfume Shop - Glasgow Fort 128 からの回答
Hello Leah,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
I had great service from the perfume…
I had great service from the perfume shop. I got lots of progress reports on my Delivery and that helped me arrange my time. When my parcel arrived, the gift bag was slightly ripped. I called the perfume shop and they said they would replace it with no problem at all. I was very grateful. I would definitely use the perfume shop on line again and recommend it.
2026年10月8日
自発的なレビュー
The Perfume Shop - Glasgow Fort 128 からの回答
Hello Liz,
Thank you for your 4⭐review! We truly value your feedback and are pleased to hear that you had an overall enjoyable shopping experience with us. I am sorry to hear that your gift bag was slightly ripped but I am glad to hear this issue was resolved for you We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Was in tonight
Was in tonight, Jackie was a great help I left with 4 gift sets! And was informed on the money I have to spend next time i’m in.
2026年10月8日
自発的なレビュー
The Perfume Shop - Glasgow Fort 128 からの回答
Hello Eilidh,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Amazing customer service
Amazing customer service
Very welcoming shop
Zenny was so helpful and made me feel so welcome
2026年10月5日
自発的なレビュー
The Perfume Shop - Glasgow Fort 128 からの回答
Hi Sophie,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
I came to the perfume shop to find a…
I came to the perfume shop to find a perfume for my wedding day. Diane couldn’t have been more helpful, taking me through all the testers so find the perfect perfume!
2026年10月5日
自発的なレビュー
The Perfume Shop - Glasgow Fort 128 からの回答
Hello,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Amazing service from abbie helped me…
Amazing service from abbie helped me with everything I needed and helped me make my decision will definitely be back
2026年10月1日
自発的なレビュー
The Perfume Shop - Glasgow Fort 128 からの回答
Hello Bailey,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Jackie had amazing services at the…
Jackie had amazing services at the perfume shop in Glasgow fort, would highly recommend her for help of any questions and some brilliant perfume
If I could would rate 10 stars
2026年10月1日
自発的なレビュー
The Perfume Shop - Glasgow Fort 128 からの回答
Hi Rebecca,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Amazing service in the perfume shop!!
Amazing service in the perfume shop!!! Natalie was fantastic today helped me find everything I needed
2026年10月1日
自発的なレビュー
The Perfume Shop - Glasgow Fort 128 からの回答
Hello Morgan,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Great service from Jackie and Diane
Great service from Jackie and Diane. Took me through all the fragrances and selection with ease. Can’t complain at all. Will be back
2026年10月1日
自発的なレビュー
The Perfume Shop - Glasgow Fort 128 からの回答
Hi Kyle,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Glasgow fort store was a great experience
Zenny, jackie and Lukeman gave me a great experience when purchasing a bottle of Prada Paradoxe for my partner. They made suggestions and also gave the option of having the bottle permanently engraved in-store which i took as the bottle is refillable.
It was a genuinely good experience shopping here at the Glasgow Fort store and would not hesitate in returning again and again
2026年9月29日
自発的なレビュー
The Perfume Shop - Glasgow Fort 128 からの回答
Hi Chris,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
The Perfume Shop - Glasgow Fort 128 からの回答
Hi Jordan,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
great service today at glasgow fort…
great service today at glasgow fort store diane was very friendly and helpful
2026年9月25日
自発的なレビュー
The Perfume Shop - Glasgow Fort 128 からの回答
Hello Marcus,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
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