Well what a lovely experience we had in your Eastgate Inverness store today all thanks to the lovely Ann.What a difference seeing such fantastic customer service.We aren’t from the area and had such a... もっと見る
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所在地
所在地を変更Unit 9, The Eastgate Shopping Centre, IV2 3PP INVERNESS, GB
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We visited the perfume shop in Eastgate Centre Inverness a lovely lady ,Anne served us. She was very helpful & went above & beyond we felt delighted when we left the shop. Thank you Anne we will be ba... もっと見る
企業が回答しました
Inverness shop: I have just treated myself to a set of Tom Ford Ombre Leather, eau de parfum 100 mls & body spray 150 mls . Def my new favorite !!! Great value at discounted price !!! I had fantas... もっと見る
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Isla and Lisa are both wonderful and amazing staff , Lisa is always serving with a smiles every time I shop at The Perfume Shop in Eastgate Inverness shop. Always going above and beyond to get exactly... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
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Unit 9, The Eastgate Shopping Centre, IV2 3PP, INVERNESS, 英国
4.8
優良
114件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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The customer service was very good and…
The customer service was very good and felt very welcome
2026年5月3日
自発的なレビュー
The Perfume Shop - Inverness 131 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Anne was absolutely amazing!
Anne was absolutely amazing!, we told her the type of scents my partner loved and she was able to pick out exactly the right fragrance for him, very very good at what she does and so lovely to chat to, definitely go see anne!
2026年5月2日
自発的なレビュー
The Perfume Shop - Inverness 131 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely staff
Lovely staff, extremely helpful and I found my brand new favourite fragrance!
2026年5月1日
自発的なレビュー
The Perfume Shop - Inverness 131 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great seller
Great seller, Anna was amazing at recommending great parfum for me! Im glad she was able to help me makes a big difference.
Thanks a lot
Guisela Pacasi
2026年4月24日
自発的なレビュー
The Perfume Shop - Inverness 131 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Steph was brilliant
Steph was brilliant, very helpful very friendly. Always deal with her when im in. Always looking to find you the best deal.
2026年4月15日
自発的なレビュー
The Perfume Shop - Inverness 131 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Inverness 131 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Absolutely brilliant service steph was…
Absolutely brilliant service steph was brilliant really helped me, made me feel so comfortable. Can't recommend enough.
2026年4月11日
自発的なレビュー
The Perfume Shop - Inverness 131 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Anne fantastic customer service
Anne in the Inverness shop was absolutely fantastic. Great customer service, knowledgeable of her products.
Great experience
Thank you
2026年4月4日
自発的なレビュー
The Perfume Shop - Inverness 131 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Anne in the Inverness shop was Great!
Anne in the Inverness shop was so helpful. My TPS app was not working, she found my account on her PC and gave me great advice for a long lasting perfume.
Thanks Linda.
2026年4月2日
自発的なレビュー
The Perfume Shop - Inverness 131 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely
Lovely, friendly, welcoming and helpful lady at the Perfum shop. Her name is Hayley and she is fab!!!
2026年3月26日
自発的なレビュー
The Perfume Shop - Inverness 131 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ann was brilliant and we had a lovely…
Ann was brilliant and we had a lovely chat defo coming back
2026年3月26日
自発的なレビュー
The Perfume Shop - Inverness 131 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Inverness 131 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
5* service
Debbie gave us a brilliant service but if you want to see how good she is, come to the Perfume Shop in the Eastgate and find out for yourself...you won't be disappointed 😊
2026年3月25日
自発的なレビュー
The Perfume Shop - Inverness 131 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very very nice customer service by the…
Very very nice customer service by the staff especially Anne , I think she is the manager and the other staff was also very friendly, don’t know her name. Bought a perfume just because of her friendliness and will definitely go back again. Choose the perfume shop over any other companies.
2026年3月22日
自発的なレビュー
The Perfume Shop - Inverness 131 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by a lovely lady called…
I was served by a lovely lady called Ann she went above and beyond for me such an asset to your shop very helpful 😊
2026年3月21日
自発的なレビュー
The Perfume Shop - Inverness 131 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great aftershave/perfume shop!!
Amazing staff at the branch of The Perfume Shop in the Eastgate centre, Inverness. They are patient and love to chat about their products. Fab selection of aftershave and I have spent a fortune in the shop! Steph and I talked for ages and she was just so nice to talk to. I'll never go anyone else!
2026年1月26日
The Perfume Shop - Inverness 131 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Isla and Lisa are both wonderful and…
Isla and Lisa are both wonderful and amazing staff , Lisa is always serving with a smiles every time I shop at The Perfume Shop in Eastgate Inverness shop. Always going above and beyond to get exactly what I want not minding 2 trips to go upstairs where stocks are kept. Isla was calm and collected showed us different perfume and body mist which I so much love . Thank you ladies for your amazing service.
2026年3月15日
自発的なレビュー
The Perfume Shop - Inverness 131 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The best service I have ever had from…
The best service I have ever had from the most friendly two lovely women i have ever met a credit to your company
2026年3月14日
自発的なレビュー
The Perfume Shop - Inverness 131 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service,very helpful they deserve…
Great service,very helpful they deserve a payrise
2026年3月4日
自発的なレビュー
The Perfume Shop - Inverness 131 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Iona was fantastic at helping my…
Iona was fantastic at helping my partner Lottie find her perfume! So thank you, and Steph was great. Very cheerful and caring.
2026年2月24日
自発的なレビュー
The Perfume Shop - Inverness 131 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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