Perfume shop in Kingston- fabulous service, so helpful. Young (ish) man in charge at the counter / can’t praise him enough for helping me a few pre Christmas frazzled Saturdays ago. He sold me bloomin... もっと見る
企業が回答しました
所在地
所在地を変更c/o Superdrug, 40 Clarence Street, KT1 1NR KINGSTON, GB
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I like going to the shop, but more often the Products, I require not store and then instructed to go online.
I just wanted to leave a little appreciation for Helen and Jas 🤍 They are the superstars of the Kingston branch! Every time me and my sister visit, they are incredibly kind, patient, and genu... もっと見る
企業が回答しました
The manager in the kingston shop was brilliant. Helpful,eager, patient and supportive. He could not do more than he did to help us make our choice. He definately knew his perfume and aftershave. Our p... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
c/o Superdrug, 40 Clarence Street, KT1 1NR, KINGSTON, 英国
4.7
優良
55件のレビュー
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Helen provided brilliant service
Helen provided brilliant service. She was kind helpful and ready to help. Five star service
2026年8月1日
自発的なレビュー
The Perfume Shop - Kingston SD 508 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The young lady in the shop was very…
The young lady in the shop was very friendly and very helpful, I was very happy with the service I received and would recommend and shop there again. Thank you!
2026年7月17日
The Perfume Shop - Kingston SD 508 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Helen from the perfume shop in Kingston…
Helen from the perfume shop in Kingston was absolutely amazing and so helpful.
2026年6月20日
自発的なレビュー
The Perfume Shop - Kingston SD 508 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent Customer Services from the Male Manager
After some frustrations with my order, the Kingston Perfume Shop Male Manager is excellent with his customer service skills. He is a very good communicator and treated me like a valued customer and gave me a few nice samples for my inconvenience. Also the customer service assistant online gave me 100 points towards my account which was a good gesture as well as my order was immediately dispatched and this time I was constantly kept informed by both the Perfume Shop and the delivery company about the status of my order from dispatch to transit to delivery 🚚. All in All, excellent customer services procedures. RD
2026年5月26日
The Perfume Shop - Kingston SD 508 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Tully extremely great customer service…
Tully extremely great customer service one happy customer definatly go to him to buy perfume x
2026年6月5日
自発的なレビュー
The Perfume Shop - Kingston SD 508 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Helen really helped me out wonderful…
Helen really helped me out wonderful worker so thankful for her
2026年5月13日
自発的なレビュー
The Perfume Shop - Kingston SD 508 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service
Excellent customer service. The staff gave out all the options available. It was really nice experience visiting this place for the first time.
Jasmyn is an excellent staff with great personality.
Well done Jasmyn!!
2026年4月17日
自発的なレビュー
The Perfume Shop - Kingston SD 508 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you so much for all your help…
Thank you so much for all your help Leila. 5 stars for you!
B W
R+Y
2026年4月11日
自発的なレビュー
The Perfume Shop - Kingston SD 508 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Kingston SD 508 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I just wanted to leave a little…
I just wanted to leave a little appreciation for Helen and Jas 🤍
They are the superstars of the Kingston branch!
Every time me and my sister visit, they are incredibly kind, patient, and genuinely helpful. They never rush us and always take the time to help us find the perfect scent.
Their positive energy and care really make the whole experience special. It’s rare to meet people who are this warm and professional at the same time.
Thank you Helen & Jas for always making us feel so welcome ✨
2026年3月24日
自発的なレビュー
The Perfume Shop - Kingston SD 508 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing experience!!
I had such a lovely experience at The Perfume Shop in Kingston thanks to Helen. From the moment I walked in, she was incredibly welcoming, patient, and genuinely helpful. She took the time to understand what I was looking for and made thoughtful recommendations without ever being pushy.
Her knowledge of the fragrances was amazing, and she made the whole experience feel really personal and enjoyable. It’s rare to come across such attentive and friendly customer service these days, and she truly went above and beyond.
Thank you so much, Helen — you made my visit memorable. I’ll definitely be coming back!
2026年3月17日
自発的なレビュー
The Perfume Shop - Kingston SD 508 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Pleasant and helpful staff
2026年2月25日
The Perfume Shop - Kingston SD 508 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
They gave me good offer and free…
They gave me good offer and free delivery thank u so much
2026年2月16日
The Perfume Shop - Kingston SD 508 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had a wonderful experience with Helen…
Had a wonderful experience with Helen at the perfume shop (kingston Superdrug branch). She's always been so lovely and kind and helpful! Please ensure this review reaches her. Brilliant customer service xx
2026年2月15日
自発的なレビュー
The Perfume Shop - Kingston SD 508 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sophia was absolutely incredible
Sophia was absolutely incredible, she was professional and showed genuine interest in helping me which is very rare these days.
It makes a massive change seeing a sales person smile and be attentive. Thank you for making my shopping experience a great one!
2026年2月14日
自発的なレビュー
The Perfume Shop - Kingston SD 508 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very accomodating staff
2026年2月1日
The Perfume Shop - Kingston SD 508 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Outstanding service from Ben
Ben was incredible at helping me find a perfume for my friend.
Outstanding service!
2026年2月6日
自発的なレビュー
The Perfume Shop - Kingston SD 508 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ben was a super star 🌟
Ben was amazing helping me find what I was looking for. He also showed me how to use Klarna.
I highly recomend the Perfum shop at Superdrug in Kingston.
2026年1月31日
自発的なレビュー
The Perfume Shop - Kingston SD 508 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic shopping experience
Fabulous service with a smile by the lovely & wonderful Tully & Helen on 2 separate occasions, you’ve both made my day.
2026年1月26日
自発的なレビュー
The Perfume Shop - Kingston SD 508 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Kingston SD 508 からの回答
Hi,
We regret the missing samples and loose perfume. We'll investigate to improve our service. Thanks for your feedback.
The Perfume Shop
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