Faye served us today and was incredible helpful with assisting us. She found us a better deal than we anticipated so we were over the moon! Really friendly and approachable! Thanks so much for your... もっと見る
企業が回答しました
所在地
所在地を変更Dewsbury Road, Unit 45 White Rose Shopping Centre, LS11 8LU Leeds, England, GB
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Came in today leeds whiterose for Angel refill bottle at the perfume counter ended up buying another bottle also served by the lovely faye 😊 brilliant service happy with a smile 💖 overall super happ... もっと見る
企業が回答しました
Faye was really helpful and fantastic service. Very nice and smiling all the time
企業が回答しました
Was served by a lady called Bev who went out with her way to help. I spent way more than I should’ve done. She really helped me to choose. I will definitely return again especially if Bev is working.
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Dewsbury Road, Unit 45 White Rose Shopping Centre, LS11 8LU, Leeds, England, 英国
4.9
優良
197件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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I’ve been helped by Ruby she’s so sweet…
I’ve been helped by Ruby she’s so sweet and kind. Very patient with our search for a perfume for our aunty.
2026年10月17日
自発的なレビュー
The Perfume Shop - Leeds White Rose SD 564 からの回答
Hi Mirabel,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Faye served us today and was incredible…
Faye served us today and was incredible helpful with assisting us. She found us a better deal than we anticipated so we were over the moon!
Really friendly and approachable!
Thanks so much for your help.
2026年10月16日
自発的なレビュー
The Perfume Shop - Leeds White Rose SD 564 からの回答
Hello Sophie,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Great customer service
Was served by a lady called Bev who went out with her way to help. I spent way more than I should’ve done. She really helped me to choose. I will definitely return again especially if Bev is working.
2026年10月16日
自発的なレビュー
The Perfume Shop - Leeds White Rose SD 564 からの回答
Hi Jaqui,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Faye has been amazing!
Faye has been amazing!! Excellent customer service she deserves a raise!
2026年10月13日
自発的なレビュー
The Perfume Shop - Leeds White Rose SD 564 からの回答
Hi Sophia,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Faye was really helpful and managed to…
Faye was really helpful and managed to sort my online order for me when I came in store. It was for a wedding present for my husband so really appreciated the help! Thank you!
2026年10月13日
自発的なレビュー
The Perfume Shop - Leeds White Rose SD 564 からの回答
Hi Amy,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Was served by Faye today she was a…
Was served by Faye today she was a great help, a credit to your company!!! Went above and beyond to help me choose the right perfume!!
2026年10月13日
自発的なレビュー
The Perfume Shop - Leeds White Rose SD 564 からの回答
Hello Sammy,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Faye was Really chatty and happy and…
Faye was Really chatty and happy and was really helpful
2026年10月13日
自発的なレビュー
The Perfume Shop - Leeds White Rose SD 564 からの回答
Hi Finlay,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
The Perfume Shop - Leeds White Rose SD 564 からの回答
Hello Rumona,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
The Perfume Shop - Leeds White Rose SD 564 からの回答
Hello Harvey,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Faye is a great member of staff
Faye is a great member of staff, very helpful and friendly thank you for your help.
2026年9月24日
自発的なレビュー
The Perfume Shop - Leeds White Rose SD 564 からの回答
Hi Shannon,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Bev was so friendly and helpful
Bev was so friendly and helpful. Went above and beyond with service for us today excellent! 😊
2026年9月23日
自発的なレビュー
The Perfume Shop - Leeds White Rose SD 564 からの回答
Hello Olivia,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Faye was very nice to myself and my…
Faye was very nice to myself and my friend. We got a very good deal for a perfume and she helped wrap with love and a huge smile. Thank you Faye.
2026年9月17日
自発的なレビュー
The Perfume Shop - Leeds White Rose SD 564 からの回答
Hello Halima,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Our experience was great
Our experience was great. We want to say a huge thankyou to Faye she helped us pick out 2 lovely new fragrances to try. One being out of our comfort zone but still well loved. She’s an amazing seller in my opinion needs a raise 😉.
2026年9月13日
自発的なレビュー
The Perfume Shop - Leeds White Rose SD 564 からの回答
Hi Abi,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Excellent service from Faye went above…
Excellent service from Faye went above & beyond would definitely recommend going to Faye.
2026年9月9日
自発的なレビュー
The Perfume Shop - Leeds White Rose SD 564 からの回答
Hi Ash,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
The Perfume Shop - Leeds White Rose SD 564 からの回答
Hi Natasha,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Was assusted by Vanessa who was really…
Was assusted by Vanessa who was really helpful and served with a smile. Great range of products at reasonable prices.
2026年9月6日
自発的なレビュー
The Perfume Shop - Leeds White Rose SD 564 からの回答
Hi Thelma,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Hey Faye helped me today she did…
Hey Faye helped me today she did amazing at choosing my wedding perfume.
2026年9月4日
自発的なレビュー
The Perfume Shop - Leeds White Rose SD 564 からの回答
Hi Amy,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
The Perfume Shop - Leeds White Rose SD 564 からの回答
Hello Megan,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Faye was amazing
Faye was amazing, very patient, helpful and kind! Excellent customer service! Thank you!
2026年8月31日
自発的なレビュー
The Perfume Shop - Leeds White Rose SD 564 からの回答
Hello,
Thank you so much for your 5⭐ review! We’re really pleased to hear that you had such a positive experience shopping with us. We truly appreciate your feedback and hope to welcome you back again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Leeds White Rose SD 564 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
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