Incredibly impressed, my the service was exemplary. I had the pleasure of being take care of by Nat who was knowledgable and understanding of my needs. She gave me the rundown of my opinion, the deals... もっと見る
企業が回答しました
所在地
所在地を変更Unit L67, Merry Hill, Brierley Hill, West Midlands, DY5 1SW MERRY HILL, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ashley at the merry hill lower level branch helped me and my husband today with serval fragrances,, she went above and beyond to help with trying lots of scents to even gift wrapping.. its restored my... もっと見る
企業が回答しました
Been to The perfume shop at The Fort and the service was just okay but the one at Merry Hill 1 is exceptional, especially Little steph who not only assisted us but helped us choose with in our budget... もっと見る
企業が回答しました
We visited the Merry Hill 1 shop and had the absolute pleasure of being supported with our purchases by Libby and Meg. Great employees, great people and fabulous customer service 👍 They even enterta... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit L67, Merry Hill, Brierley Hill, West Midlands, DY5 1SW, MERRY HILL, 英国
4.9
優良
110件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Incredibly impressed
Incredibly impressed, my the service was exemplary. I had the pleasure of being take care of by Nat who was knowledgable and understanding of my needs. She gave me the rundown of my opinion, the deals and even the ethical standard that the brand are adopting. If if was my business id have her teach everyone about sales and the customer experience. The store was clean, items where easy to find and the staff were helpful. I don't tend to write reviews but this experience was so impressive I know I will be looking forward to coming back.
2026年5月16日
自発的なレビュー
The Perfume Shop - Merry Hill 38 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nat was great
Nat was great, helped me find the perfect gift and was patient when i was smelling the perfumes
2026年5月14日
自発的なレビュー
The Perfume Shop - Merry Hill 38 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Merry Hill 38 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience
The adentant at tge shop had tine for me
She took her time to explain things to me
She explained the options available and assisted me make the right decision.
She helped order my perfume on line which was delivered the very next day.
2026年4月7日
The Perfume Shop - Merry Hill 38 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The staff in this store are always so…
The staff in this store are always so pleasant, helpful and polite.
Thanks ladies, you’re appreciated x
2026年4月18日
自発的なレビュー
The Perfume Shop - Merry Hill 38 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Millie has been very helpful
Millie has been very helpful! Even when I was very confused at what to get, she helped me and let me take my time at choosing which one is the best perfume to get.
Her customer service is 10/10!
2025年10月4日
自発的なレビュー
The Perfume Shop - Merry Hill 38 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fanastic service offered by friendly…
Fanastic service offered by friendly staff member, Natalie
2026年4月11日
自発的なレビュー
The Perfume Shop - Merry Hill 38 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent experience
Millie and the team were excellent in helping me find a fragrance similar to the ones I like. Really efficient and very friendly. Thank you so much
2026年4月4日
自発的なレビュー
The Perfume Shop - Merry Hill 38 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Natalie at the merry hill branch is…
Natalie at the merry hill branch is absolutely a pleasure was amazing
2026年4月3日
自発的なレビュー
The Perfume Shop - Merry Hill 38 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service from Natalie
Natalie was absolutely fantastic and helped me find the right fragrance for my sister’s birthday - incredibly knowledgeable and so good at wrapping it all up as well. Thank you Natalie!
2026年3月31日
自発的なレビュー
The Perfume Shop - Merry Hill 38 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Wonderful service from Natalie today
Wonderful service from Natalie today, she was very helpful and knowledgeable.
2026年3月24日
自発的なレビュー
The Perfume Shop - Merry Hill 38 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Felt like royalty
My brother and I were treating ourselves to some belated birthday celebrations and the ladies instore didnt rush us or force us to make any decisions on purchases, they made suggestions, went through samples, shared their knowledge, it was one of the best retail experiences I've had, I only wished I made a note of their names to give them more recognition. But I made a point to choose the right store so please reward them for their amazing customer service.
2026年3月4日
The Perfume Shop - Merry Hill 38 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Wanted to say a big thank you to Little…
Wanted to say a big thank you to Little Steph! She took the time to explain the differences between the perfumes I was looking at, and helped me sign up for a loyalty card explaining that it would save me money with the offers they had on! She wrapped it beautifully and will make a wonderful gift for my mum's birthday.
2026年3月4日
自発的なレビュー
The Perfume Shop - Merry Hill 38 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service today from Lauren
Great service today from Lauren. She was very patient with me as I couldnt decide on an aftershave. But she knew what kind of smell I was after. And we got there in the end! Very professional and knew her stuff! Top marks to lau!
2026年3月2日
自発的なレビュー
The Perfume Shop - Merry Hill 38 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fabulous Libby and Jade
Libby and Jade were really helpful and amazing! Would highly recommend!
2026年2月15日
自発的なレビュー
The Perfume Shop - Merry Hill 38 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very impressed
Product came quickly without any issues
Loved the perfume and it was such excellent value for money
2026年1月12日
The Perfume Shop - Merry Hill 38 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had an outstanding service from the…
Had an outstanding service from the perfume shop with their wonderful staff Lauren. Thank you very much ♥️😊
2026年1月21日
自発的なレビュー
The Perfume Shop - Merry Hill 38 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you
What a great experience with the perfume shop in merry hill at the lower mall,Alex the the lovely lady who served me was very helpful and knowledge was excellent this is my new favourite shop. I will definitely be back to add to my perfume collection very soon Thank you so very much
2026年1月20日
自発的なレビュー
The Perfume Shop - Merry Hill 38 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had a fantastic Instore experience with…
Had a fantastic Instore experience with Natalie, very helpful and positive purchase.
Showed us the best value deals, only come to look, walked out with 2 purchases.
A valuable member to the Team ❤️
2026年1月17日
自発的なレビュー
The Perfume Shop - Merry Hill 38 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I really loved the service i recived…
I really loved the service i recived today from Nat and Steph they were really lovely
2026年1月8日
自発的なレビュー
The Perfume Shop - Merry Hill 38 からの回答
Hi,
Thank you for your 5* review. We appreciate you and thank you for choosing us to shop with.
The Perfume Shop
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。