I visited the perfume shop today to find the perfect fragrance for my wedding day. We were greeted by Beth, who was incredibly helpful. She helped me choose the perfect perfume and even offered to g... もっと見る
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所在地
所在地を変更Unit U1.257, 28 Redpath Way, Metro Centre,, NE11 9HX GATESHEAD, GB
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Me and partner came in to both buy a new fragrance for our upcoming wedding. We had some ideas of what we wanted but wanted to try some recommendations. Beth and Caiden were really welcoming, helpful... もっと見る
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Just popped in to get my usual perfume (usually order it online) but was greeted with huge smiles and completely exceeded my expectations. Kiana was lovely and attentive, she made me aware of the disc... もっと見る
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10/10 for Isla. I went in knowing what I wanted... or so I thought. After changing my mind about 47 times, she somehow stayed patient, knew exactly what she was talking about, and helped me pick the p... もっと見る
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企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
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Unit U1.257, 28 Redpath Way, Metro Centre,, NE11 9HX, GATESHEAD, 英国
4.9
優良
145件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Lauren the server was very helpful in…
Lauren the server was very helpful in finding the right perfume and even when we bought the wrong perfume was able to help us quickly sort the mistake out the service and staff are excellent
2026年7月2日
自発的なレビュー
The Perfume Shop - Metro 140 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Metro 140 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Last was absolutely wonderful so…
Last was absolutely wonderful so helpful , I suffer from mental health and find it very hard to go into shops , the whole experience was made so much easier , she was helpful and welcoming wish all shops had staff like her
2026年6月29日
自発的なレビュー
The Perfume Shop - Metro 140 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Superb prices and service
Superb prices and service. Thank you Mr Caiden very good adviser and seller
2026年6月28日
自発的なレビュー
The Perfume Shop - Metro 140 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service from Olivia & Melissa
Great service from Olivia & Melissa, knew all the latest scents and best matches
2026年6月28日
自発的なレビュー
The Perfume Shop - Metro 140 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Aabs was ready to assist till we got…
Aabs was ready to assist till we got our perfect scents.
2026年6月27日
自発的なレビュー
The Perfume Shop - Metro 140 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fabulous service from Olivia
Fabulous service from Olivia. Really helpful. Helped me find the perfume I couldn’t think of and was 20% off. Thank you Olivia :)
2026年6月24日
自発的なレビュー
The Perfume Shop - Metro 140 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lauren and Olivia were fantastic 5 star…
Lauren and Olivia were fantastic 5 star service will be back soon !
2026年6月24日
自発的なレビュー
The Perfume Shop - Metro 140 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service from Olivia and Lauren…
Amazing service from Olivia and Lauren xxxx
2026年6月24日
自発的なレビュー
The Perfume Shop - Metro 140 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ayesha who served me was very polite…
Ayesha who served me was very polite and friendly and helped me pick out the perfect gift. Both staff members in the store created the positive vibes. Get yourself to this store!
2026年6月23日
自発的なレビュー
The Perfume Shop - Metro 140 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The lovely girl who served me and my…
The lovely girl who served me and my son at the metro centre whos name is Kiana was very attentive and helpful with us sniff testing the excellent cologne's on offer today
2026年6月19日
自発的なレビュー
The Perfume Shop - Metro 140 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had a fantastic experience at the store…
Had a fantastic experience at the store today with Isla and Melissa. They were both so helpful and kind throughout my process of getting a gift for Father’s Day. They both put so much effort into the gift packaging.
2026年6月18日
自発的なレビュー
The Perfume Shop - Metro 140 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ayesha Khan provided excellent service…
Ayesha Khan provided excellent service during my visit to The Perfume Shop. She was welcoming, attentive, and took the time to recommend fragrances based on what I was looking for. Her product knowledge and friendly attitude made the experience enjoyable, and I left with a perfume that I really love. Thank you, Ayesha, for all your help.
2026年6月16日
自発的なレビュー
The Perfume Shop - Metro 140 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Melissa he did a wonderful job thank…
Melissa did a wonderful job thank you he is number 1 .5 stars very respectful thank you
Marius.
2026年6月15日
自発的なレビュー
The Perfume Shop - Metro 140 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Served by Ayesia
Visited today with my husband, i was looking for something new. We were served by Ayesia. Nothing was too much hassle and all the smells she handed me were amazing abd u eventually found a new fav!
Ayesia was so patient, well spoken and very polite.
Thank you
2026年6月13日
自発的なレビュー
The Perfume Shop - Metro 140 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I would like to thank Ayesha for her…
I would like to thank Ayesha for her amazing service and help. she is lovely she was calm and patient. cheers to her.
2026年6月13日
自発的なレビュー
The Perfume Shop - Metro 140 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ayesha was very professional
Ayesha was very professional, patient, friendly and helped me choose the right perfume for my friends. I am very pleased with the service and support she provided !
2026年6月13日
自発的なレビュー
The Perfume Shop - Metro 140 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Really helpful
Really helpful, not pushy and gave ideas for others. Lots of free samples too
2026年6月12日
自発的なレビュー
The Perfume Shop - Metro 140 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience today with Olivia and…
Great experience today with Olivia and Gabs, amazing customer service really happy with our purchases too
2026年6月12日
自発的なレビュー
The Perfume Shop - Metro 140 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you Olivia & Kiana
Today I was served by two lovely ladies, Olivia and Kiana. The girls were very welcoming, with big smiles on their faces. Both took the time to help us find what we needed and helped us sign up to the rewards card. We had a very pleasant visit, and will be back!
2026年6月11日
自発的なレビュー
The Perfume Shop - Metro 140 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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