Ayesha in The Perfume Shop at the metro centre, Gateshead was absolutely amazing! She helped us all the way and made us feel so special! This lady most certainly deserves recognition for her outstand... もっと見る
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所在地
所在地を変更Unit U1.257, 28 Redpath Way, Metro Centre,, NE11 9HX GATESHEAD, GB
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Served by a lovely young lady called Kiana. I didn’t really know exactly what I wanted and she was so patient and let me try numerous men’s colognes until I made my choice. It was then beautifully... もっと見る
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10/10 for Isla. I went in knowing what I wanted... or so I thought. After changing my mind about 47 times, she somehow stayed patient, knew exactly what she was talking about, and helped me pick the p... もっと見る
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I visited the perfume shop today to find the perfect fragrance for my wedding day. We were greeted by Beth, who was incredibly helpful. She helped me choose the perfect perfume and even offered to g... もっと見る
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企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit U1.257, 28 Redpath Way, Metro Centre,, NE11 9HX, GATESHEAD, 英国
4.9
優良
148件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Served by Aurora (metrocentre red mall)…
Served by Aurora (metrocentre red mall) who was extremely helpful and patient when trying to decide on a perfume. Very knowledgeable about the brands and variety of fragrances.
2025年10月4日
自発的なレビュー
The Perfume Shop - Metro 140 からの回答
Hi,
Thanks for your lovely words, we appreciate you!
Kind regards,
Sharain - The Perfume Shop
Caiden is a fantastic employee always…
Caiden is a fantastic employee always offering the best customer service, knowledgable about the products, great example for the company! 10/10
2025年10月2日
自発的なレビュー
The Perfume Shop - Metro 140 からの回答
Hi there,
I am so happy to hear you have had a 5* experience with us. Thank you for your review. Enjoy your purchase.
Kind regards,
Sharain - The Perfume Shop
Review
Melissa left us with great customer service was very kind and helped us to find the perfect parfume
2025年10月2日
自発的なレビュー
The Perfume Shop - Metro 140 からの回答
Hi there,
I am so happy to hear you have had a 5* experience with us. Thank you for your review. Enjoy your purchase.
Kind regards,
Sharain - The Perfume Shop
The best customer service ive ever received.
I went in the store on Thursday afternoon and was greeted by 2 lovely members of staff. They were very helpful and friendly and found me the ideal fragrance for my wife. The service was brilliant and the staff couldn't of done any thing more to help. Special mention to aurora who served me who helped with the gruelling process of picking the best scent for my wife. I would also like to give a massive shout out to the area manager who was in cleaning the shelves and doing a cracking job may I add. 10 out of 10. The best customer service in the metro centre by a tattie field. Would definitely be returning for all my fragrance needs.
2025年10月2日
自発的なレビュー
The Perfume Shop - Metro 140 からの回答
Hi there,
I am so happy to hear you have had a 5* experience with us. Thank you for your review. Enjoy your purchase.
Kind regards,
Sharain - The Perfume Shop
The Perfume Shop - Metro 140 からの回答
Hi,
Thanks for your review! It's great to hear of your 5* experience with us.
Kind regards,
Sharain - The Perfume Shop
Nice lady ornita great service and very…
Nice lady ornita great service and very friendly 10/10
2025年10月1日
自発的なレビュー
The Perfume Shop - Metro 140 からの回答
Hi,
Thanks for your review! It's great to hear of your 5* experience with us.
Kind regards,
Sharain - The Perfume Shop
Caiden in metro was amazing
Caiden in metro was amazing, very eager to help and wrapped our gifts unbelievably. Lovely young man ❤️
2025年10月1日
自発的なレビュー
The Perfume Shop - Metro 140 からの回答
Hi there,
I am so happy to hear you have had a 5* experience with us. Thank you for your review. Enjoy your purchase.
Kind regards,
Sharain - The Perfume Shop
Great customer service from ornita and…
Great customer service from ornita and katie had a lovely time shopping at metro 2
2025年9月30日
自発的なレビュー
The Perfume Shop - Metro 140 からの回答
Hi,
Thank you so much for your feedback. We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Top customer service from ornita Katie…
Top customer service from ornita Katie and Mel very helpful while helping me pick which perfume I wanted
2025年9月30日
自発的なレビュー
The Perfume Shop - Metro 140 からの回答
Hi,
Thank you so much for your feedback. We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Lauren Carroll gives the best customer…
Lauren Carroll gives the best customer service, she always goes above and beyond and I never leave the shop without an amazing perfume to try 😊
I will be back!
She is a credit to her team.
Thank you
2025年9月29日
自発的なレビュー
The Perfume Shop - Metro 140 からの回答
Hi there,
I am so happy to hear you have had a 5* experience with us. Thank you for your review. Enjoy your purchase.
Kind regards,
Sharain - The Perfume Shop
Got soo much help from Caden
Got soo much help from Caden, he was a star. Thank you. Got out a lot of perfumes so I could smell them all, went over and beyond.
2025年9月27日
自発的なレビュー
The Perfume Shop - Metro 140 からの回答
Hi,
Thanks for your 5* review, we appreciate you! Have a great day.
The Perfume Shop.
The Perfume Shop - Metro 140 からの回答
Hi,
Thanks for your review and kind words. We appreciate you.
The Perfume Shop
Great customer service
Was served by Lauren today and nothing was a bother! Brilliant customer service. Will certainly be back. 😊
2025年9月25日
自発的なレビュー
The Perfume Shop - Metro 140 からの回答
Hi,
Thanks for your review and kind words. We appreciate you.
The Perfume Shop
Lauren was so helpful
Lauren was so helpful. I was looking for a certain scent and she spent a long time finding just the right one for me.
2025年9月25日
自発的なレビュー
The Perfume Shop - Metro 140 からの回答
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
I was served of a girl called Katie…
I was served of a girl called Katie from the metro store she was such a lovely girl very pleasant and such a good sales person she helped me with all my perfumes she was great
2025年9月23日
自発的なレビュー
The Perfume Shop - Metro 140 からの回答
Hi,
Thanks for your review and kind words. We appreciate you.
The Perfume Shop
Attended to by Gabs(metro2) got me what…
Attended to by Gabs(metro2) got me what I needed and served with a smile 😊
2025年9月20日
自発的なレビュー
The Perfume Shop - Metro 140 からの回答
Hi,
Thanks for your review! I am so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
The Perfume Shop - Metro 140 からの回答
Hi,
Thanks for your lovely words and for choosing us to shop with. We appreciate you.
The Perfume Shop.
Olivia was amazing with customer…
Olivia was amazing with customer service and was very helpful with choosing out the desired purfume I was looking for.
2025年9月18日
自発的なレビュー
The Perfume Shop - Metro 140 からの回答
Hi,
Thanks for your lovely words and for choosing us to shop with. We appreciate you.
The Perfume Shop.
The Perfume Shop - Metro 140 からの回答
Hi,
Thanks for your lovely words and for choosing us to shop with. We appreciate you.
The Perfume Shop.
Absolutely brilliant service …
Absolutely brilliant service from Ornita in the metro centre 2 shop . Will be back . 5 star
2025年9月16日
自発的なレビュー
The Perfume Shop - Metro 140 からの回答
Hi,
We're so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
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