We went in today to look at a few perfumes, Sana was genuinely so helpful with everything and had so much patience in helping us out! Her knowledge about perfumes was unmatched, she knew exactly which... もっと見る
所在地
所在地を変更9 Wesley Mall, The Cleveland Centre, TS1 2NP MIDDLESBOROUGH, GB
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Sana was incredible helpful during my search to find my favourite fragrance. Thank you soo much for your help. Would love to attend this branch again!
I had such a lovely experience at the shop. The customer service was excellent, and the environment felt so welcoming from the moment I walked in. One thing I really loved is that they offer sm... もっと見る
企業が回答しました
Really helpful and insightful when it came to scent knowledge! Sana was fab, went out of her way to accommodate us. Polite, friendly and customer service was amazing; not just with us but other custom... もっと見る
企業が回答しました
企業情報
当該企業による記述
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
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9 Wesley Mall, The Cleveland Centre, TS1 2NP, MIDDLESBOROUGH, 英国
4.9
優良
247件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Highly Recommend - Sana was great!
We went in today to look at a few perfumes, Sana was genuinely so helpful with everything and had so much patience in helping us out! Her knowledge about perfumes was unmatched, she knew exactly which perfumes had which notes and was very good at helping us find exactly what we needed. Highly recommend! :)
2026年5月21日
自発的なレビュー
Sana was incredible helpful during my…
Sana was incredible helpful during my search to find my favourite fragrance. Thank you soo much for your help. Would love to attend this branch again!
2026年5月21日
自発的なレビュー
Olivia was very thorough and helpful in…
Olivia was very thorough and helpful in making my purchase. Lovely lil store glad I popped in
2026年5月21日
自発的なレビュー
I had a lovely experience today
I had a lovely experience today,
I wanted a new perfume that I hadn’t tried before and Olivia in Middlesbrough who was so so lovely helped me find the most stunning scent! Thanks so much to the purfume shop and Olivia
2026年5月19日
自発的なレビュー
I had a fantastic experience at this…
I had a fantastic experience at this shop, and I really want to give a special shout-out to Tamzeen! She was incredibly helpful, knowledgeable, and patient throughout my visit. Excellent customer service makes all the difference, and Tamzeen truly went above and beyond. I’m so happy with my experience and will definitely be coming back. Highly recommended!
2026年5月18日
自発的なレビュー
Very lovely staff
Very lovely staff, very helpful in finding a good present, especially sana.
2026年5月16日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
The Perfume Shop - Middlesborough 136 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good service from Olivia
Very good service from Olivia, bought 3 aftershaves and got a free gift from her 5 stars thank you
2026年5月3日
自発的なレビュー
The Perfume Shop - Middlesborough 136 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Middlesborough 136 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing experience
Amazing experience, Ann was absolutely amazing helped me out a lot. Highly recommend.
2026年5月2日
自発的なレビュー
The Perfume Shop - Middlesborough 136 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very nice lady helped us a lot gave us…
Very nice lady helped us a lot gave us gifts really nice lady
2026年5月2日
自発的なレビュー
The Perfume Shop - Middlesborough 136 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ann was my server and had brilliant…
Ann was my server and had brilliant customer server
2026年5月2日
自発的なレビュー
The Perfume Shop - Middlesborough 136 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Simran
Simran, she is a wonderful sales person, made my shopping easy. Her services are really good and she is always smiling with customers.
2026年5月1日
自発的なレビュー
The Perfume Shop - Middlesborough 136 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
My visit at perfume shop
Olivia was really good at helping me picking out a perfume and had excellent customer service! Was really pleased with the service today
2026年4月29日
自発的なレビュー
The Perfume Shop - Middlesborough 136 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Anne was amazing
Anne was amazing, extremely knowledgeable and looked after me top class!!! 🙏🏼🙏🏼🙏🏼
2026年4月28日
自発的なレビュー
The Perfume Shop - Middlesborough 136 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Went in the perfume shop and was abit…
Went in the perfume shop and was abit puzzled on what to buy. Then came Sana and she assured me on what to buy! She had such good knowledge of notes in each perfume and helped me purchase two bottles for my daughter. Such a vibrant young lady I’ll definitely be back soon! Amazing service thank you sana
2026年4月28日
自発的なレビュー
The Perfume Shop - Middlesborough 136 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good staff perfect service from…
Very good staff perfect service from Olivia nice kind and very helpful thank to Olivia
2026年4月26日
自発的なレビュー
The Perfume Shop - Middlesborough 136 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service
Excellent customer service, Sanaa was very helpful, friendly and knowledgeable as she helped me decide a gift for my wife for our anniversary and helped to me create a hamper for her that was tailored! I also had the same brilliant customer service last year when Sanaa had helped the also.
2026年4月25日
自発的なレビュー
The Perfume Shop - Middlesborough 136 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sana and Simran are so good at what…
Sana and Simran are so good at what they do, I was just looking around, they convinced me to buy 2 perfumes. The customer service is 10 out of 10. Knowledge 10 out of 10. They DESERVE A RAISE. I will never go anywhere else. Thank you both 💓.
2026年4月25日
自発的なレビュー
The Perfume Shop - Middlesborough 136 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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