The Perfume Shop - Nottingham 180 レビュー 

102
•
TrustScore 5段階評価の4.5

4.7

168, The Victoria Centre, NG1 3QG NOTTINGHAM, GB

•

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5つ星のうち5の評価

The lady in the shop was very helpful . Made sure i got my Birthday discount . Also informed me of the second bottle i was interested in being on offer for a larger one. Was happy i had free delivery... もっと見る

企業が回答しました

5つ星のうち5の評価

Hi, the product was good, and beautiful gift love it because when we buy something and suddenly gift will come it's surprising and I like that you people send tester another perfume fragrance. Thank y... もっと見る

企業が回答しました

5つ星のうち5の評価

I buy very regularly from perfume shop the members discounts are unmissable the points system makes the price even more appealing:) Loved every perfume I’ve bought The service from store in Victori... もっと見る

企業が回答しました

5つ星のうち5の評価

⭐⭐⭐⭐⭐ Fantastic experience at The Perfume Shop in Nottingham. A special mention to Emma, whose knowledge of fragrances was incredible and who was extremely friendly and helpful throughout. They h... もっと見る

企業が回答しました


企業情報

  1. 香水店
  2. ・
  3. 化粧品・香水提供業者
  4. 化粧品店
  5. 香味料、香料、アロマ製品提供業者
  6. 美容製品提供業者
  7. 毛髪製品店

当該企業による記述

The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.


連絡先

  • 168, The Victoria Centre, NG1 3QG, NOTTINGHAM, 英国

4.7

優良

TrustScore 5段階評価の4.5

102件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(102)

過去12か月のレビュー数: 35,543件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Emma was really helpful and patient

Emma was really helpful and patient. Gave me the best deal with a good discount !

2025年4月25日
自発的なレビュー
The Perfume Shop - Nottingham 180 ロゴ

The Perfume Shop - Nottingham 180 からの回答

Hello,

Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.

Kind regards,
Jasmyn

5つ星のうち5の評価

The staff inside the shop are always…

The staff inside the shop are always lovely and attentive every time I go in! I absolutely love the fact they wrap your gifts and you can even had a personalised ribbon.
Would recommend for the customer service alone

2025年4月17日
自発的なレビュー
The Perfume Shop - Nottingham 180 ロゴ

The Perfume Shop - Nottingham 180 からの回答

Hello,

Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.

Kind regards,
Jasmyn

5つ星のうち5の評価

Very impressed with my recent visit at…

Very impressed with my recent visit at the perfume shop. I went in to buy some perfumes for some friends and family and was helped by Becky. She was very friendly and didn't rush me when I was unsure. She helped me pick perfumes within my budget and was very attentive to what sort of smells that were popular. Once I was done selecting, she wrapped them up very nicely with a ribbon. Very impressed with her service and the gift wrapping offered!!

2025年4月14日
自発的なレビュー
The Perfume Shop - Nottingham 180 ロゴ

The Perfume Shop - Nottingham 180 からの回答

Hi,

Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.

Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team

5つ星のうち5の評価

Always excellent service and great…

Always excellent service and great friendly staff.

2025年4月12日
自発的なレビュー
The Perfume Shop - Nottingham 180 ロゴ

The Perfume Shop - Nottingham 180 からの回答

Hi,

Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.

Kind regards,
Sharain
The Perfume Shop Team

5つ星のうち1の評価

Very disappointed i have bought Azzarow…

Very disappointed i have bought Azzarow most want new one Elxir and literally the smell disappeared in 1 minute definitely not recommend avoid will return this

2025年3月28日
The Perfume Shop - Nottingham 180 ロゴ

The Perfume Shop - Nottingham 180 からの回答

Hi,

We're really sorry to hear about your experience. This isn't the level of service we aim to provide and we understand your frustration.

Please email us at reviews@theperfumeshop.com with your order details so we can look into this further and resolve it for you as soon as possible.

Thank you for your patience.
Sharain
The Perfume Shop Team

5つ星のうち5の評価

Amazing service from Claire!!

I went into five different shops to look for a specific perfume-out of stock everywhere! But, I had a very good experience at The Perfume Shop as Claire suggested different options that could work and when I wasn’t sure about that, she offered that I could take some of the tester product. Amazing customer service and such a positive experience!!

2025年3月24日
自発的なレビュー
The Perfume Shop - Nottingham 180 ロゴ

The Perfume Shop - Nottingham 180 からの回答

Hello,

We're so happy to hear you had such a positive experience at our store! It's wonderful to know that Claire was able to help you find some great alternatives and that she went the extra mile to ensure you were happy with your purchase. We strive to provide excellent customer service and it's heart-warming to know we achieved that for you.

Kind regards,
Jasmyn

5つ星のうち5の評価

I needed something for my best friend

I needed something for my best friend, she has loads of perfume but the team member who I spoke with was brilliant, she really understood what I was looking for. Ended up buying something for myself aswell.
Will always shop here.

2025年3月19日
自発的なレビュー
The Perfume Shop - Nottingham 180 ロゴ

The Perfume Shop - Nottingham 180 からの回答

Hello,

We're so happy to hear you had a great experience with our team member! It's wonderful that they were able to help you find the perfect gift for your best friend. We're also thrilled you found something for yourself too! We strive to provide excellent customer service and we're glad you enjoyed your shopping experience. We appreciate your kind words and look forward to seeing you again soon.

Best wishes,
Jasmyn

5つ星のうち5の評価

Product

Speedy delivery brilliant product

2025年3月16日
The Perfume Shop - Nottingham 180 ロゴ

The Perfume Shop - Nottingham 180 からの回答

Hello,

Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!

Many thanks,
Jasmyn

5つ星のうち5の評価

Wasn't sure what I really wanted just…

Wasn't sure what I really wanted just knew I needed a new perfume, the member of staff was so understanding and really listened to what I liked and gave me some great options, I actually bought two bottles. Fantastic service I would recommend the Nottingham Victoria centre store to anyone. Thankyou for a great experience.

2025年3月9日
自発的なレビュー
The Perfume Shop - Nottingham 180 ロゴ

The Perfume Shop - Nottingham 180 からの回答

Hello,

hank you for your wonderful review! We're delighted to hear you had such a positive experience at our Nottingham Victoria Centre store. It's fantastic that you were able to find two new perfumes that you love with the help of our staff member. We strive to provide exceptional customer service and we're so glad you were happy with your purchase. We look forward to welcoming you back soon.

Kind regards,
Jasmyn

5つ星のうち5の評価

The swift delivery and packaging made…

The swift delivery and packaging made the day for me.

2025年2月21日
The Perfume Shop - Nottingham 180 ロゴ

The Perfume Shop - Nottingham 180 からの回答

Hello,

Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!

Many thanks,
Jasmyn

5つ星のうち2の評価

Shopping experience

Last time, your company were running a promotion where spending £60 or more would get a 20% discount. However, when I was shopping, your sales assistant didn’t inform me about this offer. I ended up spending £55, and at the time, I was considering buying an extra bottle of perfume. If your staff had told me about the promotion, I would have purchased both.

After leaving the store, I realized there was a discount, so I went back in to speak with your staff. However, they told me that since the transaction had already been completed, they couldn’t apply the discount. I was quite disappointed.

2025年2月16日
The Perfume Shop - Nottingham 180 ロゴ

The Perfume Shop - Nottingham 180 からの回答

I understand your disappointment. It's frustrating when you miss out on a promotion, especially when you were considering making an additional purchase. We strive to ensure our staff are well-informed about our promotions and provide excellent customer service. We will certainly review this feedback with our team to ensure this doesn't happen again.

Kind regards,
Sharain

5つ星のうち5の評価

Good service

2025年2月17日
The Perfume Shop - Nottingham 180 ロゴ

The Perfume Shop - Nottingham 180 からの回答

Hey,

Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!

Kind regards,
Sharain, The Perfume Shop Team

5つ星のうち3の評価

Perfume delivery

The shop was very helpful but my product was out of stock so had deliver to the shop.
My delivery arrived at the shop on Friday the 7th dec by Royal Mail as I have the app on my phone & it tracks delivery & tells me when it’s arrived but by the Sunday 9th dec still not had a message from perfume shop to say it’s arty& ready for pick-up ringing them Monday to find out what’s happening

2024年12月4日

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