Michelle offered the most exceptional customer service to both me and my mum today. She helped us find our favourite scents and we came away being happy customers with our new favourite perfumes
所在地
所在地を変更Unit 21c, Spindles Town Square Shopping Centre, OL1 1HD OLDHAM, GB
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Michelle was very helpful with giving me a discount so I could buy from the perfume shop. She also gave me some free gift. She has an excellent customer service. I will definitely come back.
企業が回答しました
It was my first time at the shop yesterday got the new RV bonbon cola fizz it smelled amazing and customers service was great had to go back today for 5 more items and both times I had a great experie... もっと見る
企業が回答しました
i had a fantastic experience with the lovely lady tahira. she was very welcoming and her customer service was 10/10. workers like this always make me want to go back to the store and purchase even mor... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit 21c, Spindles Town Square Shopping Centre, OL1 1HD, OLDHAM, 英国
5.0
優良
367件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Order was easy to process
Order was easy to process
It took no time from ordering to arriving
Was really pleased with the service
2025年11月24日
The Perfume Shop - Oldham 250 からの回答
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
Asima helped me find the fragrance i…
Asima helped me find the fragrance i was looking for. She had a kind and positive attitude. She remained patient and shown me many fragrances. The customer service was immaculate at the oldham store by Asima
2025年11月28日
自発的なレビュー
The Perfume Shop - Oldham 250 からの回答
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
Asima welcomed us into the oldham store…
Asima welcomed us into the oldham store with big friendly smile. She helped us instantly with the 9 perfumes we needed. She also catered to our budget for those perfumes and shown us what was the best for value. She gift wrapped the perfumes perfectly! We left very happy and satisfied.
2025年11月28日
自発的なレビュー
The Perfume Shop - Oldham 250 からの回答
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
I was very happy today buying two…
I was very happy today buying two perfumes❤️
Love the offers as always and asima was kind as always(Oldham store )
2025年11月28日
自発的なレビュー
The Perfume Shop - Oldham 250 からの回答
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Taheera was lovely and helpful when I…
Taheera was lovely and helpful when I called in today looking for a giftset for my husband, thank you 😊
2025年11月28日
自発的なレビュー
The Perfume Shop - Oldham 250 からの回答
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Thank you so much Rachel for making our…
Thank you so much Rachel for making our shopping experience so special. You were amazing. 😍
2025年11月27日
自発的なレビュー
The Perfume Shop - Oldham 250 からの回答
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Tahera was so helpful and…
Tahera was so helpful and knowledgeable, would highly recommend the perfume shop the service was excellent.
2025年11月25日
自発的なレビュー
The Perfume Shop - Oldham 250 からの回答
Hi,
Thanks for lovely response and we are happy you had a 5* experience with us.
The Perfume Shop
Perfume
Therapy, was absolutely brilliant,went above and beyond to select new fragrances for my family,thank you so much
2025年11月23日
自発的なレビュー
The Perfume Shop - Oldham 250 からの回答
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
Wonderful wonderful experience
Wonderful wonderful experience. Thank you Tahera for your wonderful customer service. 👏🏽
2025年11月22日
自発的なレビュー
The Perfume Shop - Oldham 250 からの回答
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Oooh Tahera was amazing
Oooh Tahera was amazing! Very patient in helping me pick the perfect Christmas gift! Lovely! Will definitely come back again x
2025年11月22日
自発的なレビュー
The Perfume Shop - Oldham 250 からの回答
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Tahira was very helpful and an absolute…
Tahira was very helpful and an absolute pleasure to deal with! Amazing job and service 👏🏽
2025年11月18日
自発的なレビュー
The Perfume Shop - Oldham 250 からの回答
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
My product came dinted this was a…
My product came dinted this was a deodorant this was meant to be a gift
2025年11月3日
The Perfume Shop - Oldham 250 からの回答
Hi,
I am really sorry to hear about the experience you had recently. Please pop in touch via email at reviews@theperfumeshop.com so a member of our team can look into this for you.
Kind regards,
The Perfume Shop
The staff the oldham branch was very…
The staff the oldham branch was very helpful and very polite too even online products came within 2 days
2025年9月19日
The Perfume Shop - Oldham 250 からの回答
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Asima was lovely and was very…
Asima was lovely and was very supportive helping me choose the perfect gift. Thank you
2025年11月8日
自発的なレビュー
The Perfume Shop - Oldham 250 からの回答
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Amazing customer service from Taheera
Amazing customer service from Taheera
Very helpful
2025年10月27日
自発的なレビュー
The Perfume Shop - Oldham 250 からの回答
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Tahera was so very helpful to us
Tahera was so very helpful to us. We came in to test a few perfumes however due to her knowledge of offers and bargains we ended up buying a perfume gift set and another item.
She even wrapped our gift free of charge. Exceptional customer service thanks again.
2025年10月27日
自発的なレビュー
The Perfume Shop - Oldham 250 からの回答
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
The service was excellent
The service was excellent! Asima, sales advisor, was patient, kind and extremely helpful when choosing a perfume for my wife! Will definitely be returning!
2025年10月26日
自発的なレビュー
The Perfume Shop - Oldham 250 からの回答
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
The Perfume Shop - Oldham 250 からの回答
Thanks for your review!
It's great to hear your positive feedback. We value you.
Kind regards,
Sharain - The Perfume Shop
Happy with my purchases......
I took an empty perfume bottle in which gave me discount. I had the same one, Jimmy Choo which I love. I also asked some advice on another fragrance which the lady helped me with. I came out with new daisy wild Marc Jacobs.
Im always happy with my purchases and the staff make it a lovely experience.
2025年10月13日
自発的なレビュー
The Perfume Shop - Oldham 250 からの回答
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Over whelmed with the hospitality…
Over whelmed with the hospitality received by the staff named Asima very kind hospitable individual. A good experience shopping in your shop.
2025年10月11日
自発的なレビュー
The Perfume Shop - Oldham 250 からの回答
Hi,
Thanks for your positive review! It's great to hear, we appreciate you.
Kind regards,
Sharain - The Perfume Shop.
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