Customer service of this standard really stands out. Rosheene is a credit to the team and a great ambassador for the brand. She was friendly, approachable, and genuinely invested in making sure I le... もっと見る
企業が回答しました
所在地
所在地を変更51 High Street, Omagh, BT78 1BA COUNTY TYRONE, IE
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Found it very difficult to place order online. Site would not accept my credit card. I changed the delivery address but somehow the delivery was made to my billing address. I normally shop in Omagh... もっと見る
企業が回答しました
Fantastic service today from Colleen in Omagh. Extremely friendly and helpful
企業が回答しました
Very friendly and welcoming store manager,all staff great,helpful,if you need anything online and not available in store,staff ready to help you to order online ,love perfume shop ,good atmosphere,gre... もっと見る
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
51 High Street, Omagh, BT78 1BA, COUNTY TYRONE, アイルランド
4.4
優良
19件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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The Perfume Shop - Omagh 247 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Outstanding Service
Customer service of this standard really stands out. Rosheene is a credit to the team and a great ambassador for the brand. She was friendly, approachable, and genuinely invested in making sure I left happy with my purchase. The whole experience felt easy and personal, and I appreciated the time she took to help without any pressure.
I’ll definitely be returning and would happily recommend the store to friends and family
2026年2月11日
自発的なレビュー
The Perfume Shop - Omagh 247 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic service today from Colleen in…
Fantastic service today from Colleen in Omagh. Extremely friendly and helpful
2026年1月22日
自発的なレビュー
The Perfume Shop - Omagh 247 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service
2026年1月13日
The Perfume Shop - Omagh 247 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good customer service fair prices
Good customer service fair prices. Highly recmoneded
2025年12月8日
自発的なレビュー
The Perfume Shop - Omagh 247 からの回答
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Excellent shop.any time I went to shop…
Excellent shop.any time I went to shop j got discount loved it
2025年11月20日
The Perfume Shop - Omagh 247 からの回答
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
The staff were very helpful in…
The staff were very helpful in completing my order and the delivery was on time, excellent service, would recommend
2025年10月27日
The Perfume Shop - Omagh 247 からの回答
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Found it very difficult to place order…
Found it very difficult to place order online. Site would not accept my credit card. I changed the delivery address but somehow the delivery was made to my billing address.
I normally shop in Omagh store but couldn't on this occasion. Omagh store is always a good experience with staff very helpful.
Was very disappointed with online experience.
2025年9月15日
The Perfume Shop - Omagh 247 からの回答
Hi,
We appreciate you sharing your online order experience and are sorry to hear about the difficulties you faced with payment and the incorrect delivery address. We're glad you've had positive experiences in our Omagh store. We'll investigate these issues to improve our online service. Thanks for your feedback.
The Perfume Shop
The Perfume Shop - Omagh 247 からの回答
Hi,
Thank you! We are so happy you shopped with us.
The Perfume Shop
I ordered aftershave for my boyfriend…
I ordered aftershave for my boyfriend so happy with the purchase
2025年6月24日
The Perfume Shop - Omagh 247 からの回答
Hi,
Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Great shopping experience.
Experience made great by helpful and courteous service provided always very helpful. Thanks so much for great shopping experience.
2025年5月15日
The Perfume Shop - Omagh 247 からの回答
Hi,
Thank your for your 5* review, we appreciate you!
Kind regards,
Sharain
The Perfume Shop
TPS in Omagh, Ireland
I went to the store in Omagh, Ireland and Sian was a huge blessing. She is so knowledgeable about the different perfumes. Her customer service was impeccable, she made me feel as if I was at home with family. It was probably the best experience I have had in a very long time, definitely pre Covid. Thank you! Next time I'm in Omagh, Ireland, I'll go buy more perfume at this store!
2025年3月26日
自発的なレビュー
The Perfume Shop - Omagh 247 からの回答
Hello,
Thank you for your wonderful review! We are so happy to hear that you had such a positive experience at our store in Omagh, Ireland. We are thrilled that you found our staff to be so knowledgeable and helpful and that you felt so comfortable and welcome. We strive to create a warm and inviting atmosphere for all our customers and we are delighted that you felt like you were at home with family. We are so grateful for your kind words about Sian's exceptional customer service. We are proud of our team and their dedication to providing outstanding service. We look forward to welcoming you back to our store soon!
Kind regards,
Jasmyn
Sian is top-notch! Exceptional Customer Service!
Sian is absolutely brilliant! She was incredibly knowledgeable about the various fragrances I was keen on. She recommended new ones tailored to my preferences and had fantastic layering tips. She even assisted my friends in finding scents they would love. Overall, it was a superb experience with excellent offers. Sian was outstanding and genuinely made my friends and me want to return and purchase more.
2025年3月21日
自発的なレビュー
The Perfume Shop - Omagh 247 からの回答
Hello,
Thank you for your kind review and for taking the time to share your experience. We're delighted to hear that you had such a positive experience with our associate. It's wonderful to know that you were impressed with their knowledge, recommendations and overall assistance. We're thrilled that you found the perfect scents and that you enjoyed the experience. We appreciate your feedback and hope to see you again soon.
Many thanks,
Jasmyn
Quick delivery to my chosen store for…
Quick delivery to my chosen store for collection, where the staff are amazing.
2025年3月12日
The Perfume Shop - Omagh 247 からの回答
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
i am happy and got a very good deals
i am happy and got a very good deals. Fast Shipping aswell. Staffs are very kind when I pick up my orders. Thank you
2025年2月21日
The Perfume Shop - Omagh 247 からの回答
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
A positive experience shopping online…
A positive experience shopping online with the Perfume Shop. The item arrived on time and well packaged. Good communication throughout. Thanks
2024年12月18日
The parcel is still in transit I didn’t…
The parcel is still in transit I didn’t receive it in time for Christmas & it hasn’t been delivered yet
Very disappointing
2024年12月27日
Very friendly and welcoming store…
Very friendly and welcoming store manager,all staff great,helpful,if you need anything online and not available in store,staff ready to help you to order online ,love perfume shop ,good atmosphere,great deals and choices of perfumes,highly recommended,
2024年12月18日
自発的なレビュー
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