All the staff at this branch are lovely. This is our second visit and purchase. Both time we were served by Lucinda. What a credit she is to your store! Always so lovely, full of knowledge on the... もっと見る
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所在地
所在地を変更7 Mill Lane Arcade, Touchwood, B91 3GS SOLIHULL, GB
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I was greeted very well Carla and helped picking a perfume… I was told that there was 20% off goods as long as over £60 so looked and found a women’s gift set that was reduced from Xmas and at £50... もっと見る
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Connie from the solihull branch was so helpful In showing us the perfumes that had just come in. She gave us space to look around her customer service skills are impeccable, very patient and kind, k... もっと見る
企業が回答しました
I don’t often shop perfumes and initially came in looking for a gift. Both Lucinda & Connie proved to be extremely informative and patient without any pushy sales. I was also given space to mull over... もっと見る
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企業情報
当該企業による記述
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
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7 Mill Lane Arcade, Touchwood, B91 3GS, SOLIHULL, 英国
4.9
優良
152件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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The ladies in Solihull were fab Tiabah…
The ladies in Solihull were fab Tiabah & Connie were polite and friendly they both were able to help me even though the ultimate needed wasn’t in store however helped me use that online store to do delivery to Home. They Credit to the branch.
2026年3月29日
自発的なレビュー
The Perfume Shop - Solihull 293 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Solihull 293 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Solihull 293 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Solihull 293 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Came in not knowing anything, left happy
Came in not knowing anything about how to pick a scent or where to start. Tiabah noticed immediately and helped me pick exactly what I wanted!
2026年3月29日
自発的なレビュー
The Perfume Shop - Solihull 293 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service
Lovely customer service from Noora couldn’t ask for a better person to serve me she is always polite and amazing thanks noora for making my day
2026年3月29日
自発的なレビュー
The Perfume Shop - Solihull 293 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Unintentional Gift
I don’t often shop perfumes and initially came in looking for a gift. Both Lucinda & Connie proved to be extremely informative and patient without any pushy sales. I was also given space to mull over the choices and throughout conversation discovered my usual perfume was also available in house at a discount. They ensured I was able to take advantage of offers on another perfume as part of a set, and although I didn’t quite get the gift intended, I delighted in walking away with my own purchases. Thank you ladies :)
2026年3月27日
自発的なレビュー
The Perfume Shop - Solihull 293 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Connie was very helpful beautiful lady
Connie was very helpful beautiful lady. She helped us so much and made our decision quiet easy and felt comfortable with her
2026年3月11日
自発的なレビュー
The Perfume Shop - Solihull 293 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Connie was so helpful and plesent
Connie was so helpful and plesent
Explained very well .
Nothing was to much of a bother .
It was lovely to meet a lovely sales assistance 😊
2026年3月11日
自発的なレビュー
The Perfume Shop - Solihull 293 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Shop purchase and home delivery
Extremely helpful in the shop and ordered the product they didn’t have in store to be delivered to my home which it was. I also received a free gift.
2026年3月1日
The Perfume Shop - Solihull 293 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ella gave me perfect service today and…
Ella gave me perfect service today and was very helpful and welcoming !
2026年3月1日
自発的なレビュー
The Perfume Shop - Solihull 293 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ryan was so helpful and kind!
Ryan was so helpful and kind!! Helped me pick out the perfect vanilla smelling gift set and was very patient. Will be coming back :)
2026年2月21日
自発的なレビュー
The Perfume Shop - Solihull 293 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ryan was wonderful in helping me…
Ryan was wonderful in helping me purchase the new Miss dior perfume, he spent a lot of time with us, didn’t rush us one bit and was absolutely lovely!! Great customer service!
2026年2月21日
自発的なレビュー
The Perfume Shop - Solihull 293 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Tiabah was at the store with a warm…
Tiabah was at the store with a warm welcome and smile which made my day. She made the whole decision process a lot easier of choosing the correct perfume. Absolutely helpful!
2026年2月18日
自発的なレビュー
The Perfume Shop - Solihull 293 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Solihull 293 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Tiabah & Carla were very helpful with…
Tiabah & Carla were very helpful with recommendations and excellent service.
2026年2月2日
自発的なレビュー
The Perfume Shop - Solihull 293 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Quick easy transaction as always
Quick easy transaction as always, staff was helpful, good price
2026年1月21日
The Perfume Shop - Solihull 293 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Tiahbas service was amazing extremely…
Tiahbas service was amazing extremely helpful and gave me the best advice she went above and beyond, will be coming back, thankyou!
2026年1月27日
自発的なレビュー
The Perfume Shop - Solihull 293 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience
Great experience with friendly staff that accommodated. Thanks to Nora for all her help.
2026年1月26日
自発的なレビュー
The Perfume Shop - Solihull 293 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Solihull 293 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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