I don’t often shop perfumes and initially came in looking for a gift. Both Lucinda & Connie proved to be extremely informative and patient without any pushy sales. I was also given space to mull over... もっと見る
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所在地
所在地を変更7 Mill Lane Arcade, Touchwood, B91 3GS SOLIHULL, GB
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Lucinda served me today and she could not have been more helpful . Showed me lots of different options. Was very patient and accommodating to me . Sabrina gift wrapped it for me and again was lovely,... もっと見る
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I was greeted very well Carla and helped picking a perfume… I was told that there was 20% off goods as long as over £60 so looked and found a women’s gift set that was reduced from Xmas and at £50... もっと見る
企業が回答しました
I had a wonderful experience at the perfume shop thanks to Lucinda. She was incredibly kind, patient, and attentive while helping me choose the perfect fragrance as a gift. I wasn’t sure where to star... もっと見る
企業が回答しました
企業情報
当該企業による記述
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
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7 Mill Lane Arcade, Touchwood, B91 3GS, SOLIHULL, 英国
4.9
優良
145件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Tiabah was amazing
Tiabah was amazing! she helped me pick out from multiple fragrances, set me up a loyalty card, let me know of the over £30 spend a £10 travel perfume and gift wrapped my gift.. she made it so easy for me and made me feel comfortable… will definitely be returning!! thank youuu
2025年5月6日
自発的なレビュー
The Perfume Shop - Solihull 293 からの回答
Hi,
Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Kind regards,
Sharain
The Perfume Shop Team
I was served by Lucinda today and I…
I was served by Lucinda today and I couldn’t have asked for a better service. She was so patient with me and helped me choose the right perfume for a gift for a friend and even ended up getting one for myself too lol ! Thanks Lucinda😆
2025年5月3日
自発的なレビュー
The Perfume Shop - Solihull 293 からの回答
Hi,
Thank you for your review and kind words! Your support means the world to us and thank you for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Fabulous offers and great service from…
Fabulous offers and great service from Lucinda
2025年5月2日
自発的なレビュー
The Perfume Shop - Solihull 293 からの回答
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
I received such an awesome service from…
I received such an awesome service from Ryan that made me post a review! Excellent in job and know how to provide top notch customer service. Best location to buy perfumes!
2025年4月28日
自発的なレビュー
The Perfume Shop - Solihull 293 からの回答
Hello,
Thank you so much for your lovely 5* review! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us.
Kind regards,
Jasmyn
Fantastic service …
Well what can I say Ryan and his team always go above and beyond the team have great fragrance knowledge and are always happy to help me choose the perfect fragrance definitely recommended all the time
2025年4月28日
自発的なレビュー
The Perfume Shop - Solihull 293 からの回答
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Ella was fantastic
Ella was fantastic! Thank you for all your help and recommendations:)
2025年4月27日
自発的なレビュー
The Perfume Shop - Solihull 293 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Lucinda - thank you!
We were served by Lucinda and she was amazing! So helpful and explained everything to perfection. Nothing too much trouble for her. Thank you.
2025年4月27日
自発的なレビュー
The Perfume Shop - Solihull 293 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Lucinda was amazing at the Solihull Store
Lucinda was amazing at the Solihull store, really helpful as always! Thank you!
2025年4月27日
自発的なレビュー
The Perfume Shop - Solihull 293 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Carla was amazing today in the Solihull…
Carla was amazing today in the Solihull Touchwood store! Very professional and polite. Carla met all of our needs (husband, wife & teenagers). Will be coming back soon. Thank you Carla
2025年4月26日
自発的なレビュー
The Perfume Shop - Solihull 293 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
carla was the nicest fragrance store…
carla was the nicest fragrance store employee ever, she is so nice and helpful
2025年4月26日
自発的なレビュー
The Perfume Shop - Solihull 293 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Amazing service
I was served by Tiabah and her service was absolutely exceptional
2025年4月23日
自発的なレビュー
The Perfume Shop - Solihull 293 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Excellent service
A lovely greeting from the staff at Solihull so that was a great start. The item I wanted wasn’t in stock so it was ordered for me. I spun the wheel to get an extra 10% off and I had next day delivery. So altogether an excellent experience.
2025年4月16日
The Perfume Shop - Solihull 293 からの回答
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
Ella is so friendly and welcoming
Ella was great, she helped me find some great fragrances as a gift
Perfect customer service
2025年4月17日
自発的なレビュー
The Perfume Shop - Solihull 293 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Amazing service at Solihull store
Our visit to the perfume shop was fantastic with the professional help of Tiabah at the Solihull store whenever we have visited we have had exceptional customer service from herself. Would recommend her to everyone as she is just a lovely person and always has a smile on her face.
2025年4月17日
自発的なレビュー
The Perfume Shop - Solihull 293 からの回答
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
I visited perfume shop in Solihull…
I visited perfume shop in Solihull perfume shop and was greeted by a very lovely and friendly staff member Ryan he was amazing full of energy. I only went to collect my order but due to his good customer service skills I end up buying an other product . Thank you Ryan for bringing smiles and lifting up your customers mood 😊
2025年4月16日
自発的なレビュー
The Perfume Shop - Solihull 293 からの回答
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
The Perfume Shop - Solihull 293 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Tiabah
Tiabah - Solihull store - amazing customer service. She was very friendly and helpful! :)
Got the advice and help with what I was looking for.
Also whenever I come to this store, I always get excellent customer service and get looked after when purchasing!
Thank you guys :)
Poonam
2025年4月14日
自発的なレビュー
The Perfume Shop - Solihull 293 からの回答
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
I had a great experience
I had a great experience, was served by Tiabah and she was very helpful!!
2025年4月3日
自発的なレビュー
The Perfume Shop - Solihull 293 からの回答
Hello,
Thank you for your lovely 5* review! We're pleased to know you had a great shopping experience with us.
Kind regards,
Jasmyn
Great customer service
Lucinda was really helpful and we were able to find what we wanted really easily. It was a great example of why shopping in person is a lovely experience.
2025年3月29日
自発的なレビュー
The Perfume Shop - Solihull 293 からの回答
Hello,
We're so glad to hear you had a positive experience! It's wonderful to know that Lucinda was able to help you find what you needed. We strive to create a welcoming and helpful environment for our customers and we're thrilled that you enjoyed your shopping experience.
Many thanks,
Jasmyn
5* for Lucinda.
5* for Lucinda.
Great manner
Good recommendations
Good value!
Thank you
2025年3月29日
自発的なレビュー
The Perfume Shop - Solihull 293 からの回答
Hello,
We're so pleased to hear about your positive experience. We appreciate you taking the time to share your feedback. We're glad you found Lucinda helpful and that you were happy with the recommendations and value you received.
Many thanks,
Jasmyn
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