I was served by Anthony and he was extremely helpful and very knowledgeable. He told me the benefits of having a membership card and I left feeling that I had got a good deal.
企業が回答しました
所在地
所在地を変更Unit 14, West Quay Shopping Centre, SO15 1QD Southampton, England, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Went into the perfume store in westquay looking for a new scent, the lady was really helpful and went out of her way to help and recommend a few, one of them i purchased. Later ordered some perfume on... もっと見る
企業が回答しました
Anthony was very friendly and helpful. He gave me time to look around first and then offered support when needed. He was great at recommending alternative options to the one I was considering, whi... もっと見る
企業が回答しました
Was great visiting The perfume shop like always. And thanks to Anthony who provides the best service. So friendly and very co operative. Thank you Anthony for your lovely suggestions.
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit 14, West Quay Shopping Centre, SO15 1QD, Southampton, England, 英国
4.9
優良
221件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Served by Anthony today
Served by Anthony today, super friendly and a pleasure to deal with, thank you Anthony!
2026年9月26日
自発的なレビュー
The Perfume Shop - Southampton West Quay 375 からの回答
Hi Reece,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Anthony served me today
Anthony served me today. Nice quick sale. Appreciated his help
2026年9月25日
自発的なレビュー
The Perfume Shop - Southampton West Quay 375 からの回答
Hi,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Thank you Anthony for your fab service
2026年9月25日
自発的なレビュー
The Perfume Shop - Southampton West Quay 375 からの回答
Hello Elaine,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Anthony served me in a very…
Anthony served me in a very professional way. He offered me a loyalty card and gave some samples. I'm very happy for my shopping xx
2026年9月22日
自発的なレビュー
The Perfume Shop - Southampton West Quay 375 からの回答
Hi,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Great Help
The team were very helpful in recommending perfumes. Antony demonstrated excellent product knowledge and was very kind throughout the process.
2026年9月22日
自発的なレビュー
The Perfume Shop - Southampton West Quay 375 からの回答
Hi Joseph,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
excellent experience
excellent experience! Tania was a big help in helping me choose the perfect scent and gift wrapped it for me perfectly :)
2026年9月22日
自発的なレビュー
The Perfume Shop - Southampton West Quay 375 からの回答
Hi Chloe,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Great experience
Great experience. Anthony in the west quay store was very helpful!
Defo recommend
2026年9月21日
自発的なレビュー
The Perfume Shop - Southampton West Quay 375 からの回答
Hi Shainaz,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Wonderful customer service by Anthony…
Wonderful customer service by Anthony today and purchased the right gift :)
2026年9月21日
自発的なレビュー
The Perfume Shop - Southampton West Quay 375 からの回答
Hi Sara,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
The Perfume Shop - Southampton West Quay 375 からの回答
Hi Alisha,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
The Perfume Shop - Southampton West Quay 375 からの回答
Hi Sofia,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
The Perfume Shop - Southampton West Quay 375 からの回答
Hello Katya,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
The Perfume Shop - Southampton West Quay 375 からの回答
Hello Jack,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Great service by Anthony remembered…
Great service by Anthony remembered everything and provided it
2026年9月12日
自発的なレビュー
The Perfume Shop - Southampton West Quay 375 からの回答
Hello Nicholas,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Amazing customer service by Anthony
2026年9月12日
自発的なレビュー
The Perfume Shop - Southampton West Quay 375 からの回答
Hi Mitchell,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Anthony was very friendly and helpful
Anthony was very friendly and helpful. He gave me time to look around first and then offered support when needed. He was great at recommending alternative options to the one I was considering, which really helped me make my decision.
Great service overall, and I would highly recommend Anthony!
2026年9月12日
自発的なレビュー
The Perfume Shop - Southampton West Quay 375 からの回答
Hello Eid,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Anthony was very knowledgable and a…
Anthony was very knowledgable and a great help to my shop today!
2026年9月9日
自発的なレビュー
The Perfume Shop - Southampton West Quay 375 からの回答
Hello Sophie,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
I visited your west quay store today…
I visited your west quay store today and I received excellent customer service from a chap called Anthony he really went above and beyond to help me and being disabled I struggle with a lot of things and more often than not i don't get the help I need whilst shopping but Anthony was absolutely amazing he gave me multiple testers and helped me in every way possible so I will definitely be visiting him again soon...thankyou 🙂🙂🙂
2026年9月7日
自発的なレビュー
The Perfume Shop - Southampton West Quay 375 からの回答
Hi John,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
The Perfume Shop - Southampton West Quay 375 からの回答
Hello Jessica,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
The Perfume Shop - Southampton West Quay 375 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Anthony was the most helpful and…
Anthony was the most helpful and charming server today. He helped me bag some bargains. Thank you 🤩
2026年9月5日
自発的なレビュー
The Perfume Shop - Southampton West Quay 375 からの回答
Hello Susan,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
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