After having no luck in recent years buying perfumes online I decided to visit this lovely shop today, I was greeted by the gorgeous Marie! She was so helpful and I could tell she really knew her st... もっと見る
企業が回答しました
所在地
所在地を変更Unit 10, Clarks Village, Street, BA16 0BB SOMERSET, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
A very efficient & helpful shop assistant. Whilst what I wanted wasn't in stock, she said they could order it & send it to my home address. She also referred me to the receipt & a telephone number if... もっと見る
企業が回答しました
Margo was absolutely brilliant help. We came in to find my daughter her first perfume and Margo really made the whole experience really special. We ended up upgrading our purchase to include the trave... もっと見る
企業が回答しました
Ordered on Sunday afternoon at Clark’s Village outlet centre as they didn’t have the stock on-hand. This was to take advantage of their discount offer. It was dispatched Monday and delivered on... もっと見る
企業が回答しました
企業情報
当該企業による記述
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
連絡先
Unit 10, Clarks Village, Street, BA16 0BB, SOMERSET, 英国
4.8
優良
94件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Awful service from staff manager
Awful service from staff manager , sadly she didn’t have a name badge on, but she had long dark hair, totally disinterested in my query
2026年10月26日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Very helpful
Very helpful in finding the perfume i was looking for. Nothing was too much trouble, especially as I was a visitor to the area.
2026年10月5日
The Perfume Shop - Street Somerset 357 からの回答
Hello Susan,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Friendly and helpful staff
Friendly and helpful staff, store was clean and laid out well. Quick service even though busy
2026年9月4日
The Perfume Shop - Street Somerset 357 からの回答
Hi Glen,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Why is the shop in Clarks village…
Why is the shop in Clarks village street closed???
2026年8月1日
自発的なレビュー
The Perfume Shop - Street Somerset 357 からの回答
Hello Alfred,
I’m sorry to hear that you found our Clarks Village store closed when you were expecting it to be open.
Our Clarks Village store is still operating, so I apologise for any inconvenience caused during your visit. There may have been an unexpected reason why the store was temporarily unable to open at the time you attended.
Unfortunately, from the information provided in your review, I’m unable to establish the date or time of your visit to look into the circumstances further. We appreciate you bringing this to our attention and are sorry for the wasted journey and inconvenience this may have caused.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Fabulous service by Margot
Fabulous service by Margot, bought some perfume and more.
Well worth the visit !
2026年8月24日
自発的なレビュー
The Perfume Shop - Street Somerset 357 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The Perfume Shop - Street Somerset 357 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Quick and efficient delivery by post…
Quick and efficient delivery by post when out of stock
2026年8月9日
The Perfume Shop - Street Somerset 357 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amazing discount
Amazing discount, service was great!! Special mention to Margot who really helped out😊
2026年8月11日
自発的なレビュー
The Perfume Shop - Street Somerset 357 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent service
Excellent service. The ladies went above and beyond to help my boss find and wrap the perfect gift. Great work!
2026年8月5日
自発的なレビュー
The Perfume Shop - Street Somerset 357 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Been a few times to this store & the…
Been a few times to this store & the lady Elsie always helps us out my husband is very awkward when it comes to picking a aftershave as he never knows what to go for & Elsie always helps him out & always succeeds , very good customer service will always come back to this store as staff are very kind 👌🏼
2026年7月26日
自発的なレビュー
The Perfume Shop - Street Somerset 357 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Silvia gave me best customer Service…
Silvia gave me best customer Service when I came into the store.
2026年7月25日
自発的なレビュー
The Perfume Shop - Street Somerset 357 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Very helpful in Store and a brilliant…
Very helpful in Store at Street Village and a brilliant price to match
2026年7月17日
The Perfume Shop - Street Somerset 357 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
We tried 6 different perfumes and Margo…
We tried 6 different perfumes and Margo was very helpful and we found just the right one for us.
2026年7月20日
自発的なレビュー
The Perfume Shop - Street Somerset 357 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The Perfume Shop - Street Somerset 357 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent service
The service in the Street Store was second to none.
The perfume arrived with me the day after ordering.
Amazing service.
2026年7月9日
The Perfume Shop - Street Somerset 357 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Just been served by Mazie absolutely…
Just been served by Mazie absolutely super star!! Great customer service very knowledgeable definitely will pop in again .
2026年7月1日
自発的なレビュー
The Perfume Shop - Street Somerset 357 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Street Somerset 357 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Margo was absolutely brilliant help
Margo was absolutely brilliant help. We came in to find my daughter her first perfume and Margo really made the whole experience really special. We ended up upgrading our purchase to include the travel atomiser. Very happy with our experience today.
2026年6月21日
自発的なレビュー
The Perfume Shop - Street Somerset 357 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brilliant delivery experience
I ordered item on the Friday from the retail outlet at Clarks Shopping centre in Street, and it was delivered on the monday, very impressed.
2026年6月6日
The Perfume Shop - Street Somerset 357 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you Marie!
After having no luck in recent years buying perfumes online I decided to visit this lovely shop today, I was greeted by the gorgeous Marie! She was so helpful and I could tell she really knew her stuff and wanted to help me find something I loved. We spent a good amount of time looking at lots of different fragrances that she recommend until I found one I truly loved and not once did she seem annoyed or wishing I would hurry up and buy something and I appreciate it so much!
Please give Marie a raise!
2026年6月1日
自発的なレビュー
The Perfume Shop - Street Somerset 357 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。