Angel and Sadia have been so helpful especially with my picky teenager who loves to try new perfumes! Thank you for always making our perfume shopping a fantastic experience. Nothing was too much for... もっと見る
企業が回答しました
所在地
所在地を変更Unit 16, The Bridges Shopping Centre, SR1 3LB SUNDERLAND, GB
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Justine has helped me with fragrance testing on and off for a number of months now. I'm a frequent customer and today proved why. She was quick to recognise me, took time to show some new fragrance... もっと見る
企業が回答しました
Called in for some birthday prezzies today both girls Abbie and angel went above and beyond for us will deffo be back xxx
企業が回答しました
Thank you to Liz she's been sooo helpful and she's given us a great deal
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
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Unit 16, The Bridges Shopping Centre, SR1 3LB, SUNDERLAND, 英国
4.9
優良
271件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Angel was a great help
Angel was a great help and was very lovely.
Would always come back
2026年6月17日
自発的なレビュー
The Perfume Shop - Sunderland 147 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Really helpful staff
Really helpful staff. Patient and knowledgeable. I do recommend this place.
Abby really helped me out
2026年6月16日
自発的なレビュー
The Perfume Shop - Sunderland 147 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had a lovely experience today Justine…
Had a lovely experience today Justine was very helpful letting us smell different scents when not knowing what I wanted then gave us a free gift for buying 2 perfumes thank you :) great customer service and staff in the shop!
2026年6月16日
自発的なレビュー
The Perfume Shop - Sunderland 147 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Justine was great and looked after me…
Justine was great and looked after me and had a great experience. Top woman
2026年6月16日
自発的なレビュー
The Perfume Shop - Sunderland 147 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Sunderland 147 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had a great experience at The Perfume…
I had a great experience at The Perfume Shop in Sunderland. The very kind young lady named Justine was so knowledgeable, she helped me pick a lovely perfume for my friend. Justine was so patient & kind , when I eventually picked a perfume she gift wrapped it beautifully for me. I felt like I was really cared about and looked after thank you so much Justine you are fabulous! X
2026年6月5日
自発的なレビュー
The Perfume Shop - Sunderland 147 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Sunderland 147 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic service from both Angel and…
Fantastic service from both Angel and Shaun, nothing was a bother and give lots of ideas and helped with choices for a unique scent for my wedding day.
2026年6月7日
自発的なレビュー
The Perfume Shop - Sunderland 147 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service from start to finish
Excellent service from start to finish. Angel was professional, friendly, and made sure everything was handled perfectly. I’m extremely happy with the experience and would highly recommend her services.
2026年6月6日
自発的なレビュー
The Perfume Shop - Sunderland 147 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Went in today to smell a new perfume…
Went in today to smell a new perfume and Sharon was a great help and helped with everything I needed. Great staff
2026年6月6日
自発的なレビュー
The Perfume Shop - Sunderland 147 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
My experience was brilliant walked in…
My experience was brilliant walked in not knowing what to get and Justine helped with excellent customer service very welcoming, couldn’t recommend her enough!🥰
2026年6月5日
自発的なレビュー
The Perfume Shop - Sunderland 147 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Justine served me today and I had a…
Justine served me today and I had a wonderful experience they didn’t have my fragrance in store so she helped me fine one just like it
2026年6月5日
自発的なレビュー
The Perfume Shop - Sunderland 147 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
visited the store today to try…
visited the store today to try something new and with lack of much knowledge on fragrances, Justine was brilliant, very knowledgeable and friendly and made my experience a breeze
2026年6月5日
自発的なレビュー
The Perfume Shop - Sunderland 147 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely experience with Sean great…
Lovely experience with Sean great service and perfume recommendations
2026年6月4日
自発的なレビュー
The Perfume Shop - Sunderland 147 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely customer service from Justine
2026年6月3日
自発的なレビュー
The Perfume Shop - Sunderland 147 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Justice was fab and helped us choose…
Justice was fab and helped us choose the right fragrance for us thank you
2026年6月3日
自発的なレビュー
The Perfume Shop - Sunderland 147 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
shaun was really great and…
shaun was really great and knowledgeable thanks for helping us
2026年6月3日
自発的なレビュー
The Perfume Shop - Sunderland 147 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Shaun was lovely and accommodating when…
Shaun was lovely and accommodating when I was asking questions and was very informative about deals
2026年6月3日
自発的なレビュー
The Perfume Shop - Sunderland 147 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Angel is a scent star
Angel was so helpful with selecting a fragrance and becoming a member! We were delighted to learn fragrances could be put into travel sized spray bottles as a member! (:
2026年6月2日
自発的なレビュー
The Perfume Shop - Sunderland 147 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Justin and Angel were really…
Justin and Angel were really professional and lovely. Always be happy to come back.
2026年6月2日
自発的なレビュー
The Perfume Shop - Sunderland 147 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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