Absolutely — here’s a warm Trustpilot review that gives Angelina a proper shout-out: Amazing service from Angelina! ⭐️⭐️⭐️⭐️⭐️ I had such a great experience at The Perfume Shop, and I espe... もっと見る
企業が回答しました
所在地
所在地を変更Unit 2.29C, St Nicholas Way, St Nicholas Shopping Centre, SM1 1AX SUTTON, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
The member of staff who served me otherwise i would most probably have gone somewhere else as no seat to sit on whilst being served and im disabled. I was purchasing several items.
企業が回答しました
Came in today to get an aftershave for my brothers Birthday. I had a great experience. Beverley was extremely helpful and showed me which scents were most popular. She wrapped the gift beautifully. De... もっと見る
企業が回答しました
I had an amazing experience at The Perfume Shop thanks to Raluca. She provided exceptional assistance with purging and finding the right fragrance for me. Raluca was knowledgeable, patient, and really... もっと見る
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit 2.29C, St Nicholas Way, St Nicholas Shopping Centre, SM1 1AX, SUTTON, 英国
4.7
優良
45件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Easy and brilliant.
2026年8月20日
The Perfume Shop - Sutton 88 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Very good customer service by Angelina
We met Angelina, very nice lady. Helped us choose a right perfume to gift. 5 starsss for her
Hope to see you again soon.
2026年8月16日
自発的なレビュー
The Perfume Shop - Sutton 88 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Absolutel
Absolutely — here’s a warm Trustpilot review that gives Angelina a proper shout-out:
Amazing service from Angelina! ⭐️⭐️⭐️⭐️⭐️
I had such a great experience at The Perfume Shop, and I especially want to give a huge shout-out to Angelina! She was incredibly kind, friendly and patient throughout my visit. She really took the time to understand what kind of fragrances I was looking for and gave me some genuinely helpful recommendations without making me feel rushed or pressured.
Her knowledge of the fragrances was amazing, and her customer service was honestly outstanding. You can tell she really cares about giving customers a great experience, and she made choosing the right fragrance so much easier and more enjoyable.
Thank you so much, Angelina, for being so lovely and helpful! You’re a credit to The Perfume Shop. I wish you nothing but the best and hope you continue doing an amazing job! 🙌🏽❤️
10/10 service — definitely deserves recognition!
2026年8月15日
自発的なレビュー
The Perfume Shop - Sutton 88 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The member of staff who served me…
The member of staff who served me otherwise i would most probably have gone somewhere else as no seat to sit on whilst being served and im disabled. I was purchasing several items.
2026年7月29日
The Perfume Shop - Sutton 88 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Beverley was so hopefull in store
Beverley was so hopeful in store and I left with my perfume and a little travel perfume as well
2026年6月18日
自発的なレビュー
The Perfume Shop - Sutton 88 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Sutton 88 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had the best perfume buying…
I had the best perfume buying experience with BEVENCEY ❤️✨
2026年6月11日
自発的なレビュー
The Perfume Shop - Sutton 88 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Angelina is wonderful
I have come into the store 3 times and every time I have been met by the wonderful Angelina! She is kind, professional and patient! I always have a great experience, definitely recommend coming into the Sutton store.
2026年6月8日
自発的なレビュー
The Perfume Shop - Sutton 88 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Came in today to get an aftershave for… brother
Came in today to get an aftershave for my brothers Birthday. I had a great experience. Beverley was extremely helpful and showed me which scents were most popular. She wrapped the gift beautifully. Definitely an asset to the perfume shop team!
2026年2月13日
自発的なレビュー
The Perfume Shop - Sutton 88 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop Sutton
Charlotte was so lovely and friendly, we had a laugh and she helped me find a new perfume for my boyfriend. The shop is nice and open, smiles all round. She explained the rewards card to me, and I’ll definitely be back! Would recommend.
2026年1月31日
自発的なレビュー
The Perfume Shop - Sutton 88 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Best customer
Best customer service, Angelina looked after us with friendliness and a great smile . Highly recommended
2026年1月3日
自発的なレビュー
The Perfume Shop - Sutton 88 からの回答
Hi,
Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.
The Perfume Shop.
It was a very good experience and the…
It was a very good experience and the person helping us called Emily is super kind I really recommend going there
2025年12月26日
自発的なレビュー
The Perfume Shop - Sutton 88 からの回答
Hi,
Thanks for your review. Have a lovely New Year!
The Perfume Shop.
All good, still waiting the refund to be paid
I purchased several items but he to return one of the items around 28 hours ago for a refund, at present this still is not showing as a refund despite me signing and presenting my card to the pdq, now after the holidays I will have to return tj the store and enquire as to where and why the refund hasn’t been paid back into my bank account
2025年12月20日
The Perfume Shop - Sutton 88 からの回答
Hi,
I am really sorry to hear of your recent experience and can understand how disappointing this is, especially around Christmas.
Please can you kindly contact us via email at reviews@theperfumeshop.com so we can look into this for you.
The Perfume Shop
Had a lovely shopping experience with…
Had a lovely shopping experience with Raluca, she wrapped all perfumes perfectly and gave wonderful customer service from start to finish!
2025年12月10日
自発的なレビュー
The Perfume Shop - Sutton 88 からの回答
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
always receive delivery very quickly
2025年11月26日
The Perfume Shop - Sutton 88 からの回答
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
Beverley was so helpful!
2025年11月28日
自発的なレビュー
The Perfume Shop - Sutton 88 からの回答
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Amazing service
Amazing service. Staff took their time to figure out what would suit me best. Special thanks to Angelina
2025年11月28日
自発的なレビュー
The Perfume Shop - Sutton 88 からの回答
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Top service by Beverly
Top service by Beverly. She was lovely and really helped us out with the selection. Very patient with our long time deciding
2025年11月27日
自発的なレビュー
The Perfume Shop - Sutton 88 からの回答
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
The Perfume Shop - Sutton 88 からの回答
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Great shopping experience Beverly in…
Great shopping experience Beverly in Sutton branch was lovely and very helpful x
2025年11月21日
自発的なレビュー
The Perfume Shop - Sutton 88 からの回答
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
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