Came in today to get an aftershave for my brothers Birthday. I had a great experience. Beverley was extremely helpful and showed me which scents were most popular. She wrapped the gift beautifully. De... もっと見る
企業が回答しました
所在地
所在地を変更Unit 2.29C, St Nicholas Way, St Nicholas Shopping Centre, SM1 1AX SUTTON, GB
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Charlotte was so lovely and friendly, we had a laugh and she helped me find a new perfume for my boyfriend. The shop is nice and open, smiles all round. She explained the rewards card to me, and I’ll... もっと見る
企業が回答しました
Charlotte was absolutely lovely and so helpful! She took the time to understand what I liked and guided me through different options until I found the perfect perfume for my daughter’s 21st. Thank you... もっと見る
企業が回答しました
Beverley was extremely helpful today, she allowed my girlfriend to smell alot of different scents to help me in buying a nice Xmas present. Thanks alot for all your help Beverley!
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企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
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Unit 2.29C, St Nicholas Way, St Nicholas Shopping Centre, SM1 1AX, SUTTON, 英国
4.6
優良
37件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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Came in today to get an aftershave for… brother
Came in today to get an aftershave for my brothers Birthday. I had a great experience. Beverley was extremely helpful and showed me which scents were most popular. She wrapped the gift beautifully. Definitely an asset to the perfume shop team!
2026年2月13日
自発的なレビュー
The Perfume Shop - Sutton 88 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop Sutton
Charlotte was so lovely and friendly, we had a laugh and she helped me find a new perfume for my boyfriend. The shop is nice and open, smiles all round. She explained the rewards card to me, and I’ll definitely be back! Would recommend.
2026年1月31日
自発的なレビュー
The Perfume Shop - Sutton 88 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Best customer
Best customer service, Angelina looked after us with friendliness and a great smile . Highly recommended
2026年1月3日
自発的なレビュー
The Perfume Shop - Sutton 88 からの回答
Hi,
Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.
The Perfume Shop.
It was a very good experience and the…
It was a very good experience and the person helping us called Emily is super kind I really recommend going there
2025年12月26日
自発的なレビュー
The Perfume Shop - Sutton 88 からの回答
Hi,
Thanks for your review. Have a lovely New Year!
The Perfume Shop.
All good, still waiting the refund to be paid
I purchased several items but he to return one of the items around 28 hours ago for a refund, at present this still is not showing as a refund despite me signing and presenting my card to the pdq, now after the holidays I will have to return tj the store and enquire as to where and why the refund hasn’t been paid back into my bank account
2025年12月20日
The Perfume Shop - Sutton 88 からの回答
Hi,
I am really sorry to hear of your recent experience and can understand how disappointing this is, especially around Christmas.
Please can you kindly contact us via email at reviews@theperfumeshop.com so we can look into this for you.
The Perfume Shop
Had a lovely shopping experience with…
Had a lovely shopping experience with Raluca, she wrapped all perfumes perfectly and gave wonderful customer service from start to finish!
2025年12月10日
自発的なレビュー
The Perfume Shop - Sutton 88 からの回答
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
always receive delivery very quickly
2025年11月26日
The Perfume Shop - Sutton 88 からの回答
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
Beverley was so helpful!
2025年11月28日
自発的なレビュー
The Perfume Shop - Sutton 88 からの回答
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Amazing service
Amazing service. Staff took their time to figure out what would suit me best. Special thanks to Angelina
2025年11月28日
自発的なレビュー
The Perfume Shop - Sutton 88 からの回答
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Top service by Beverly
Top service by Beverly. She was lovely and really helped us out with the selection. Very patient with our long time deciding
2025年11月27日
自発的なレビュー
The Perfume Shop - Sutton 88 からの回答
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
The Perfume Shop - Sutton 88 からの回答
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Great shopping experience Beverly in…
Great shopping experience Beverly in Sutton branch was lovely and very helpful x
2025年11月21日
自発的なレビュー
The Perfume Shop - Sutton 88 からの回答
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
It’s always a pleasure to shop here and…
It’s always a pleasure to shop here and always great deals. We were served by lovely Raluca in the Sutton branch who was quick and gave us such a great service . Love love love coming back here
2025年11月21日
自発的なレビュー
The Perfume Shop - Sutton 88 からの回答
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Wonderful service from Charlotte
Charlotte was absolutely lovely and so helpful! She took the time to understand what I liked and guided me through different options until I found the perfect perfume for my daughter’s 21st. Thank you!!
2025年11月19日
自発的なレビュー
The Perfume Shop - Sutton 88 からの回答
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Beverley was extremely helpful today
Beverley was extremely helpful today, she allowed my girlfriend to smell alot of different scents to help me in buying a nice Xmas present. Thanks alot for all your help Beverley!
2025年11月20日
自発的なレビュー
The Perfume Shop - Sutton 88 からの回答
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Beverly had excellent customer service…
Beverly had excellent customer service and I’m very happy about my time spent there
2025年11月19日
自発的なレビュー
The Perfume Shop - Sutton 88 からの回答
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Angelina is by far the best sales…
Angelina is by far the best sales person I've bought from this year. She was patient and helped me make the best choice of perfume. I recommend her! I'll come buy again!
2025年11月17日
自発的なレビュー
The Perfume Shop - Sutton 88 からの回答
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
Fantastic Angelina was great x
2025年11月17日
自発的なレビュー
The Perfume Shop - Sutton 88 からの回答
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
The Perfume Shop - Sutton 88 からの回答
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
Excellent customer service
Raluca was so helpful and wrapped my perfumes brilliantly! Thank you so much for the great service!
2025年11月14日
自発的なレビュー
The Perfume Shop - Sutton 88 からの回答
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
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