The Perfume Shop - Swansea 102 レビュー 

We were so grateful to have jade help me and my friend, super friendly and perfect service. Probably wouldn’t have bought anything if it wasn’t for her.

Really great in store experience today, Jane was very helpful, friendly and informative. walked in not entirely sure on the fragrance i was looking for, rough idea but nothing set and Jane found a range of brilliant options for what i was looking for. Overall great store, great customer service and great products. get yourselves down here for a chat with Jane and she will sort you out for sure !

Called in for a few Christmas shopping ideas today, such a welcoming little shop, easy on the eye without being overwhelmed with so much choice.
Didn’t buy anything as I was on my lunch break but will be calling back the weekend; the prices are fantastic.
Shona, the beautiful young lady who helped me, was an absolute star and a total credit to the company.

Excellent service and a very good price for members

Very helpful staff and good discounts.

Quick delivery and free samples inside were not expected :) thank you

Ordered in shop for aftershave which was out of stock in store but ordered it and it arrived within 2days very pleased with service

This is my first ever purchase of Jean Paul Gaultier Le Male Elixir. I, am absolutely loving this perfume. It starts off in what I, call the warming up stage it starts off nice and sweet. Then I start getting spicy notes from it and lastly towards the end I, feel it becomes sweet spicy and aromatic. Also I, like that this perfume isn't over and done with 30-60 minutes after I apply it to my skin it really lasts a very long time on me I will definitely keep purchasing this from now on absolutely a fan of le male elixir.

Very easy to order, quick delivery

I absolutely love shopping at The Perfume Shop! Every visit is a pleasant experience. The staff are always welcoming, knowledgeable, and ready to help me find the perfect scent—whether I’m treating myself or buying a gift.

They have a great selection of perfumes, including both popular and luxury brands, and I’ve always found their prices to be reasonable, especially with their offers and loyalty points. My orders also arrive quickly when I shop online, and they’re beautifully packaged every time.

It’s my go-to place for all things fragrance. Highly recommend for anyone looking for quality perfumes and excellent customer service!

Great to be able to order on line and have it delivered
I’ve been searching for a new atomiser for ages

Kieren was so lovely. And definitely did his best and we were very welcomed. Appreciate him and his hard work.

I loved the enthusiasm and patience of the staff that attended to me. His name is Kieran, he was quite patient with me, seemed to know exactly what I was looking for, and was ready to help. I left the shop happy with my purchase.

I found a niche fragrance on your website, which your friendly and helpful staff ordered for me and was delivered to your shop for me to collect. The whole process went extremely well, with no problems to report.

The only constructive criticism I have is that I had wished to purchase a second niche fragrance, but as it did not appear in a book the staff referenced, I was told it is not available to buy. I found this rather odd as I'd seen it on your website alongside the fragrance I was able to buy. I didn't argue and accepted it wasn't available.
However, a few days later, when collecting the fragrance I was able to buy, I showed your staff the fragrance I had also wanted (I brought up your website on my phone) and it was confirmed that yes, it had been available all along. For some reason it wasn't in the paper book originally checked for availability, but was on an electronic reference. This was rather disappointing!!
I was told you're branching out from selling almost exclusively designer fragrances, and you're making niche fragrances available too, albiet not in store but on line only!! This is a very clever move, and I wish you much success with this! I would love to see a niche fragrance section within your store, as this would open a whole new world of fantastic fragrances to your customer Base.

I was served today by Kieren who works In the Swansea branch in the Quadrant. Keiren was very observant when I described what type of notes suit myself and gave me multiple options on what could potentially suit, I had never heard of Azzaro Forever Wanted but Keiren made an excellent choice suggesting it, it smelt amazing and suited my skin, also not something I would have thought to buy, but it was perfect, so I purchased it. Keiren was very friendly and made my experience very easy by going that extra mile. I would definitely return, great service.

The gentleman in the Swansea store was incredible!! I went in on a whim for a wedding perfume and found it within minutes, he worked within my budget was very kind and understood exactly what I needed! I'm gutted I didn't get his name but he had long hair and glasses and is an absolute credit to your company please pass on my feedback

I have just had to return some items to the Quadrant store in Swansea and the return was quite complicated due to various reasons. I was served by the Manager (Jane) and she was simply amazing. She really went above and beyond and I cannot recommend the store or her enough. Customer satisfaction was foremost at all times and I just wish I could give 10 stars!! Thank you Jane

Super fast delivery