Brilliant service from Kirti she was very helpful picking a birthday present for my girlfriend and even wrapped it as a gift for me, while helping with a personalised ribbon! All at a great price. One... もっと見る
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所在地
所在地を変更Unit BR01A, The Brunel Shopping Centre, SN1 1LF SWINDON, GB
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I came into today as I was on the look out for a fresh summer/spring fragrance, Gabriella, Sophie and Ella was all very helpful, pointing me in the right direction with the different notes that suit s... もっと見る
企業が回答しました
I have used this store multiple times to purchase perfumes as they always have good deals on and staff are great! One of the staff members, Mathew, who has helped me a couple times has a really good e... もっと見る
企業が回答しました
Riyaaz he’s a bit weird but overall lovely guy. If you need recommendations go to him
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
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Unit BR01A, The Brunel Shopping Centre, SN1 1LF, SWINDON, 英国
4.5
優良
31件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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Riyaaz he’s a bit weird but overall…
Riyaaz he’s a bit weird but overall lovely guy. If you need recommendations go to him
2026年5月3日
自発的なレビュー
The Perfume Shop - Swindon 134 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brilliant service from Kirti
Brilliant service from Kirti she was very helpful picking a birthday present for my girlfriend and even wrapped it as a gift for me, while helping with a personalised ribbon! All at a great price. One happy customer and highly recommend 😊
2026年4月17日
自発的なレビュー
The Perfume Shop - Swindon 134 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fresh fragrance for summer
I came into today as I was on the look out for a fresh summer/spring fragrance, Gabriella, Sophie and Ella was all very helpful, pointing me in the right direction with the different notes that suit summer the most. I’ve even found a fragrance that was just what I was loooking for.
2026年4月13日
自発的なレビュー
The Perfume Shop - Swindon 134 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Matt gave great advice and service in…
Matt gave great advice and service in swindin
2026年4月13日
自発的なレビュー
The Perfume Shop - Swindon 134 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Kieran was great!
Kieran was great!
He explained all the offers and showed me a few aftershaves, he even wrapped them great!
I didn’t know about the emojis on the ribbons so I got them too, they’re lovely!
Great member of the team, as usually you just get asked ‘hey how are you? But it seems like everyone’s not as bothered’
Kieran is fun and deserves a raise!
2026年4月8日
自発的なレビュー
The Perfume Shop - Swindon 134 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I went into your shop and was unable to…
I went into your shop and was unable to use my point nor nhs discount as the perfume I ordered bought it same amount as everyone elsewhere .The person I met(male) was so unfriendly.
2026年3月10日
The Perfume Shop - Swindon 134 からの回答
Hello Nkechi,
Thank you for your feedback, I sincerely apologise for the experience you had. This is not the way we want our customers to feel, and I will be passing your feedback on to the relevant team to help improve our service.
As a gesture, I have added 100 reward points to your account, please allow 72 hours for these to reflect.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
The tall gentleman with glasses in…
The tall gentleman with glasses in Swindon store was excellent. Very knowledgeable & great customer service.
2026年3月12日
自発的なレビュー
The Perfume Shop - Swindon 134 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Really lovely sales person.
2026年3月14日
自発的なレビュー
The Perfume Shop - Swindon 134 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Kirti is amazing !!!
I got served with Kirti, she really helped me find a new scent and she knows her notes of scents and brands. Definitely enjoyed my experience and her service was amazing! I will definitely come again.
2026年3月1日
自発的なレビュー
The Perfume Shop - Swindon 134 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service by Matt.
Excellent customer service by Matt.
Matt is very knowledgeable.
Thank you.
2026年3月10日
自発的なレビュー
The Perfume Shop - Swindon 134 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The lovely young gentleman
The lovely young gentleman, Riyaaz helped me buy a perfume for my husband, he was very polite and helpful, I wasn't sure what I was looking for but Riyaaz recommended some for me, he was very patient and professional. It was a lovely shopping experience.
2026年3月7日
自発的なレビュー
The Perfume Shop - Swindon 134 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Swindon 134 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Really helpful staff
I have used this store multiple times to purchase perfumes as they always have good deals on and staff are great! One of the staff members, Mathew, who has helped me a couple times has a really good expertise on what fragrances best suit what you’re looking for and he always goes above and beyond to make sure you are happy with your purchase. Definitely recommend this store over other perfume stores.
2026年3月2日
自発的なレビュー
The Perfume Shop - Swindon 134 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had a very pleasant experience today…
I had a very pleasant experience today at thr store a lovely young lady called Faiza helped me pick out the perfect perfume as a gift for someone. She really listened to what I wanted and gave me a few good selections to chose from.
2026年2月28日
自発的なレビュー
The Perfume Shop - Swindon 134 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Faiza was very professional and…
Faiza was very professional and attentive. She helped me pick out the perfect gift and took her time showing me different sample options and helping me to decide on my chosen scent. Thank you for being patient and for the excellent customer service!
2026年2月28日
自発的なレビュー
The Perfume Shop - Swindon 134 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service
Mat was very helpful and managed to find the perfect present - Thankyou!
2026年2月28日
自発的なレビュー
The Perfume Shop - Swindon 134 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic customer services
Fantastic customer services. Lovely young lady helped remember my wife’s favourite perfume.
2026年2月28日
自発的なレビュー
The Perfume Shop - Swindon 134 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Faiza was so polite and patient with…
Faiza was so polite and patient with helping me find my new scent despite her having to deal with an upside down till! Thanks so much!
2026年2月21日
自発的なレビュー
The Perfume Shop - Swindon 134 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Matt and kirti where really good…
Matt and kirti where really good service today when i went in so try and get something different for my gf for Valentines thank you guys 🫶
2026年2月10日
自発的なレビュー
The Perfume Shop - Swindon 134 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Swindon 134 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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