I had such a lovely experience in The Perfume Shop in Swords, thanks to Daisy! She was so friendly, welcoming and incredibly helpful. She gave us so much time and was really patient, offering lots of... もっと見る
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所在地
所在地を変更Unit G28 Pavilion Swords, Miltonsfields, K67 DY99 DUBLIN, IE
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Myself and my husband visit the perfume shop in swords pavilion quite frequently. We go there because of the great service and attention to detail we receive by the staff. In particular one staff mem... もっと見る
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I had the most wonderful experience choosing perfumes today!! I waited to be served purposely not minding the wait as an amazing "sales advisor "called Gillian was serving a lovely couple due to g... もっと見る
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Just wanted to say a huge thank you to Daisy who looked after me recently, she had excellent customer service skills & very professional too. Thank you Daisy.
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit G28 Pavilion Swords, Miltonsfields, K67 DY99, DUBLIN, アイルランド
4.6
優良
26件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Speedy delivery and fab wrapping.
Ordered and delivered within 24 hours. Excellent service and personalised ribbon made the present even more special.
Thank you.
2025年5月28日
The Perfume Shop - Swords 245 からの回答
Hey,
Thanks for your review! We are happy to hear you had a 5* experience.
Kind regards,
Sharain
The Perfume Shop
Great experience in the perfume shop…
Great experience in the perfume shop swords. The Staff are always helpful, especially Val and olive who were very friendly and more than happy to help me pick up my usual perfume and also recommend ones I might like for next time! Great customer service!
2025年5月3日
自発的なレビュー
The Perfume Shop - Swords 245 からの回答
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Gillian in the swords pavilions branch…
Gillian in the swords pavilions branch was so nice and friendly she couldn’t have been any more helpful when choosing what perfume to buy it goes a long way when you get someone like that
2025年5月5日
自発的なレビュー
The Perfume Shop - Swords 245 からの回答
Hi,
Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Kind regards,
Sharain
The Perfume Shop Team
The problem shop
Arrogant little girl behind the counter all upset, huffed nd puffed like spoiled little brat all because I asked if they had a particular perfume in stock.
1st answer
We don't sell it here.
We never sold it here.
I buy the same two perfumes each Christmas from this store so knew she was just lazy and couldn't bother to check.
Eventually found one staff member willing to check the inventory list.
They were out of stock. Which was fine.
I asked if they had it at a different store and if it was possible to have it sent to pavillion store to collect from there.
2nd answer.
They have it in Stephen's green but apparently could not get it transferred to pavilion shop as they don't do it.
The mobile app
Would not accept the correct password.
I click forgot password.
Got sent an email.
Clicked reset password
It brings me to the log in or create an account page.
I go back to email and click contact us brings me to the log in or create an account page.
I click on the head set
I get option to email or ring
I click email
It brings me to a page to share with a list of all social media apps on my phone.
Just going round in circles they don't care about or respect their customers.
I will no longer be recommending them to family, friends or any of my own customers as I have done for over 7 years.
2024年12月13日
自発的なレビュー
Fast delivery and reasonable price
I purchased my perfume online on Thursday during the busy Christmas season and received it on Monday in very good condition.
2024年12月5日
Great range of perfumes to choose from
Great range of perfumes to choose from, excellent bargains and swift delivery in days.
2024年12月3日
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