Moyo was really nice to me,even when I was indecisive of what fragrance to go with,she was patient with me,Thank you Moyo,I am sure coming back because of you You.
企業が回答しました
所在地
所在地を変更Unit 3.31, Trinity Centre Leeds, LS1 5AT LEEDS, GB
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レビュアーのコメントを見てみましょう
Sometimes as a non-passing trans woman, I get treated differently to other women. When I visited TPS Trinity, I didn't feel that way at all. I got a warm welcome, kind and considerate service, an... もっと見る
企業が回答しました
We went in to the store to find one good perfume, and ended up buying 4 exceptional ones. All thanks to Will and his expert knowledge of perfume notes. He understood exactly what we wanted from the ve... もっと見る
企業が回答しました
I went to the Leeds trinity branch and i had the most fun interaction with excellent customer service. The lady who helped me was called Jodie she was amazing took her time to understand what i was... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit 3.31, Trinity Centre Leeds, LS1 5AT, LEEDS, 英国
4.8
優良
120件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The shop attendant was kind and spoke…
The shop attendant was kind and spoke respectfully. She helped us make good choices of perfumes. She was Jasmine
2026年8月10日
自発的なレビュー
The Perfume Shop - Trinity Centre Leeds 371 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Moyo was really nice to me,even when I…
Moyo was really nice to me,even when I was indecisive of what fragrance to go with,she was patient with me,Thank you Moyo,I am sure coming back because of you You.
2026年8月10日
自発的なレビュー
The Perfume Shop - Trinity Centre Leeds 371 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Outstanding service
Very happy to be here served by Jamie and Rhianna, these guys just exceeded my expectations. Can't wait to be back, thanks a lot!
2026年8月1日
自発的なレビュー
The Perfume Shop - Trinity Centre Leeds 371 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Packaging and customer care officer
Packaging and customer care officer: Jasmine was great and very courteous.
2026年7月27日
自発的なレビュー
The Perfume Shop - Trinity Centre Leeds 371 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Lovely experience with Jodie
Lovely experience with Jodie! Me and my boyfriend went in looking for a new perfume but was so indecisive, Jodie helped us straight away, had so much knowledge about each one, knew exactly what we would like, friendly smile, positive attitude, amazing customer service, love our new scents thankyou so much!!!
2026年6月20日
自発的なレビュー
The Perfume Shop - Trinity Centre Leeds 371 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing staff
Amazing staff
Scarlett has been absolutely amazing. Very patient, helpful, respectful and knows her stuff. She has a great taste for choices for everyone.
2026年6月20日
自発的なレビュー
The Perfume Shop - Trinity Centre Leeds 371 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic
Sometimes as a non-passing trans woman, I get treated differently to other women.
When I visited TPS Trinity, I didn't feel that way at all. I got a warm welcome, kind and considerate service, and a great experience.
Thanks so much to the team member who served me, Ellie. She was fantastic and I will be going back to that store again.
2026年6月16日
自発的なレビュー
The Perfume Shop - Trinity Centre Leeds 371 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had a great experience today thanks…
I had a great experience today thanks to Moyo she was super nice and knowledgeable with her recommendations and overall was nice
2026年6月13日
自発的なレビュー
The Perfume Shop - Trinity Centre Leeds 371 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Scarlett at the trinity shop was really…
Scarlett at the trinity shop was really helpful and sweet. I recommend 1 million times!!!!!! Thank you Scarlett
2026年6月13日
自発的なレビュー
The Perfume Shop - Trinity Centre Leeds 371 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely shopping experience with daughter
Myself and my daughter were greeted by shop assistant Miyo, who patiently introduced perfumes based on our preferences and expectations. The recommendations were great and we were happy with the purchase.
2026年6月13日
自発的なレビュー
The Perfume Shop - Trinity Centre Leeds 371 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
We went in to the store to find one…
We went in to the store to find one good perfume, and ended up buying 4 exceptional ones. All thanks to Will and his expert knowledge of perfume notes. He understood exactly what we wanted from the very get go. Extra points for his thoughtful customer service. Also, shout out to Lauren for her help with women’s perfume.
2026年6月6日
自発的なレビュー
The Perfume Shop - Trinity Centre Leeds 371 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Came in for a gift set a will pointed…
Came in for a gift set a will pointed me in the direction of the perfect gift with amazing service highly recommend going to him for a good experience
2026年5月23日
自発的なレビュー
The Perfume Shop - Trinity Centre Leeds 371 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Trinity Centre Leeds 371 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jodie she was super star very good…
Jodie she was super star very good customer service many thanks
2026年5月21日
自発的なレビュー
The Perfume Shop - Trinity Centre Leeds 371 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Will was very helpful
Will was very helpful with picking out my first perfume. He is very knowledgeable and he also gave me a free nice water bottle. I would like to thank him for helping me and for his support
2026年5月16日
自発的なレビュー
The Perfume Shop - Trinity Centre Leeds 371 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good Service
The cashier Will, was excellent and helpful will be back simply because of him!
2026年5月15日
自発的なレビュー
The Perfume Shop - Trinity Centre Leeds 371 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Scarlett
I am thankful to Scarlett for her patient customer-centric approach as she ensured that my purchase was seamless..
She informed me about the available offers and allowed me to make my choice..
You did a great job Scarlett and Jodie!
2026年5月2日
自発的なレビュー
The Perfume Shop - Trinity Centre Leeds 371 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Perfumes you could find anywhere at any…
Perfumes you could find anywhere at any shop but the customer service by #jodiein trinity Leeds store was very commendable. She’s very kind and skilled. Kudos to her
2026年4月20日
自発的なレビュー
The Perfume Shop - Trinity Centre Leeds 371 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
My husband bought me perfume online and…
My husband bought me perfume online and when sprayed the scent disappeared within minutes! We won't be buying online again!
2026年1月25日
自発的なレビュー
The Perfume Shop - Trinity Centre Leeds 371 からの回答
Hello Jackie,
Thank you for taking the time to leave your feedback, and I am sorry to hear that you were disappointed with your fragrance.
I completely understand how frustrating this must be, especially when the scent doesn’t last as you expected. Fragrance longevity can vary depending on factors such as skin type, environment and the fragrance concentration, but I appreciate this is not the experience you were hoping for.
For future purchases, you may find it helpful to visit one of our 207 stores, where our perfume experts can assist you in finding a fragrance that suits your preferences and has the longevity you’re looking for. You can find your nearest store here:
https://www.theperfumeshop.com/store-finder
We are very sorry again for the disappointment caused.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
The Trinity perfume shop staff are…
The Trinity perfume shop staff are Amazing all helping you out . The girls call Jodie & Scarlett .. Great 👍
2026年3月28日
自発的なレビュー
The Perfume Shop - Trinity Centre Leeds 371 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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