I was greeted /served by a lovely lady called Hayley who was absolutely fantastic. Very informative about helping me choose the perfect fragrances for family members. Cannot fault at all. Will definit... もっと見る
所在地
所在地を変更Unit SU 60, Royal Victoria Place, TN1 2SS TUNBRIDGE WELLS, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Andrea was welcoming and helpful, we felt heard and made to feel comfortable. She was very honest, she wasn't pushy and wasn't just trying to make a sale, it felt like she genuinely wanted to help us... もっと見る
企業が回答しました
All the staff are very friendly , chatty , helpful ‘ knowledgeable and passionate about fragrance. Pleasure to talk to. Kasia and Rosie are lovely
I visited the Tunbridge Wells branch and was served my a very helpful and knowledgeable young lady, I believe her name was Leanne. I was looking to buy a perfume for my sister who loved the old Blase... もっと見る
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit SU 60, Royal Victoria Place, TN1 2SS, TUNBRIDGE WELLS, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff very helpful and friendly.Really…
Staff very helpful and friendly.Really took the time to make sure I got what I wanted.
I was served by Majka and my husband was served by Andreea
Fantastic service super friendly and…
Fantastic service super friendly and very efficient well done guys.
Thank you Hayley for exceptional service was a pleasure
Fantastic service
I was greeted /served by a lovely lady called Hayley who was absolutely fantastic. Very informative about helping me choose the perfect fragrances for family members. Cannot fault at all. Will definitely be coming back. Will need Hayley's help again for more purchasing!
All the staff are very friendly
All the staff are very friendly , chatty , helpful ‘ knowledgeable and passionate about fragrance. Pleasure to talk to. Kasia and Rosie are lovely
回答に AI 支援を利用する場合があります詳細を表示
Super perfumes and wonderful staff.
All the staff are pleasant and helpful especially Rosie who always has a lovely smile. She was happy to show me a selection of perfumes. I will be visiting the shop again soon.

The Perfume Shop - Tunbridge Wells 41 からの回答
Amazing team and amazing products!!
Kasha was so lovely and welcoming, her knowledge of the background behind the perfumes and how they were originally intended to use by the designer was amazing!! Could not recommend more!

The Perfume Shop - Tunbridge Wells 41 からの回答
Very welcoming and helpful
Andrea was welcoming and helpful, we felt heard and made to feel comfortable. She was very honest, she wasn't pushy and wasn't just trying to make a sale, it felt like she genuinely wanted to help us find a new scent.
Next time we need some more aftershave and perfume we definitely will go back to this store.

The Perfume Shop - Tunbridge Wells 41 からの回答

The Perfume Shop - Tunbridge Wells 41 からの回答
Great experience in this shop with…
Great experience in this shop with Posie who told me about their 20% off deal for the day. She was really helpful and friendly. Thank you so much!

The Perfume Shop - Tunbridge Wells 41 からの回答
In the Tunbridge Wells store
In the Tunbridge Wells store, I was assisted by Posy who was very helpful in directing me to a new scent for my husband and in purchasing perfume for myself. She was professional, polite and friendly. Thank you!

The Perfume Shop - Tunbridge Wells 41 からの回答
Great customer service by Posie
Great customer service by Posie, left very satisfied

The Perfume Shop - Tunbridge Wells 41 からの回答
Great place to shop
Great place to shop, the staff is lovely, very friendly and knowledgeable.

The Perfume Shop - Tunbridge Wells 41 からの回答
Kasia store manager in tunbridgewell…
Kasia store manager in tunbridgewell was so helpeful.amizing girl helped me all i needed.thank you casia

The Perfume Shop - Tunbridge Wells 41 からの回答
Just had the loveliest experience in…
Just had the loveliest experience in the perfume shop, I was served by Millie and Rosie the customer service was fantastic and I'll definitely be going back when I need to restock
❤️

The Perfume Shop - Tunbridge Wells 41 からの回答
Kasia at the perfume shop Tunbridge…
Kasia at the perfume shop Tunbridge Wells has been an angel. She made much easier for me to choose the best gift for my parents and she’s also been very kind and treated me to a gift. Definitely will be back in store . Thank you Cristina

The Perfume Shop - Tunbridge Wells 41 からの回答
Rosie fab
Rosie, one of the store attendants, was wonderful. Really helpful, knowledgeable, and lovely

The Perfume Shop - Tunbridge Wells 41 からの回答
Great customer service from the lovely…
Great customer service from the lovely Millie

The Perfume Shop - Tunbridge Wells 41 からの回答
Fantastic service from Charlie at The Perfume Shop in Tunbridge Wells
Nothing but great things to say. Charlie was an absolute pleasure– really kind, patient, and genuinely helpful. He guided me through 10 to 20 different fragrances, offering thoughtful suggestions with specific examples, and knew the notes of each perfume to a T. His knowledge and honesty made the whole process enjoyable and effortless.
Even while juggling other customers, he managed to stay focused and attentive, never once making me feel rushed.
Shoutout to May as well, who offered a lovely second opinion and helped give a well-rounded perspective.
Charlie is a fantastic representative for The Perfume Shop– professional, warm, and impressively knowledgeable. In my opinion, he absolutely deserves to be recognised and rewarded for the outstanding level of customer service he provides. Thank you, Charlie and May.

The Perfume Shop - Tunbridge Wells 41 からの回答
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







