I went to the Stratford branch one and met Usman . He was extremely patient and professional In assisting me make my payment as my card chose the day I decided to get my dad his favourite perfume f... もっと見る
企業が回答しました
所在地
所在地を変更35a LG Floor, Stratford Westfield, 2 Stratford Place, E20 1EJ LONDON, GB
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I had an absolutely amazing experience! The service was exceptional from start to finish. Not only did they help me find the perfect gift, but they truly went the extra mile to make sure everything... もっと見る
企業が回答しました
Super polite and kind, every worker was openly willing to help out and remind us of ways that we can save with getting more! Picked something out for my girlfriend and went to pay, whilst in queue I s... もっと見る
The customer service is brilliant at this store I was clueless about perfumes. I felt like an expert and connoisseur in the end. Both Nazifa and Georgia provide excellent customer service and are fri... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
35a LG Floor, Stratford Westfield, 2 Stratford Place, E20 1EJ, LONDON, 英国
4.9
優良
122件のレビュー
顧客にレビューを依頼しています
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Maariya was amazing
Maariya was amazing, she helped me so much! She’s the girl to go too
2026年7月8日
自発的なレビュー
The Perfume Shop - Westfield Stratford Lower Ground Floor 289 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Westfield Stratford Lower Ground Floor 289 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Georgina is very friendly and…
Georgina is very friendly and professional. She communicated well with me, related excellently with customers, and provided outstanding customer service throughout our interaction.
2026年6月22日
自発的なレビュー
The Perfume Shop - Westfield Stratford Lower Ground Floor 289 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by Hiba today and she was…
I was served by Hiba today and she was absolutely amazing. So patient with me while I chose the gift I wanted. Excellent customer service which is rare to find these days. Thank you Hiba
2026年6月16日
自発的なレビュー
The Perfume Shop - Westfield Stratford Lower Ground Floor 289 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service from Maariya…
Excellent customer service from Maariya highly recommended!
2026年6月16日
自発的なレビュー
The Perfume Shop - Westfield Stratford Lower Ground Floor 289 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Feeble in westfield stratford
Feeble in westfield stratford was so lovely and helpful, she went over an beyond to help me find the perfect scent for my husband's anniversary gift- will definitely come back as I got discounts and samples.
2026年6月13日
自発的なレビュー
The Perfume Shop - Westfield Stratford Lower Ground Floor 289 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent services and good customer…
Excellent services and good customer support, thank you Hannah!
2026年6月11日
自発的なレビュー
The Perfume Shop - Westfield Stratford Lower Ground Floor 289 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Manam very helpful
Manam very helpful. Patient with me, helped me try different fragrances and got me a good gift for my dad on father's day
2026年6月10日
自発的なレビュー
The Perfume Shop - Westfield Stratford Lower Ground Floor 289 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Westfield Stratford Lower Ground Floor 289 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service by manam i should…
Excellent service by manam i should recommend to everyone thanks for the advice about the perfumes ♥️
2026年6月2日
自発的なレビュー
The Perfume Shop - Westfield Stratford Lower Ground Floor 289 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Maria at the perfume shop in Stratford…
Maria at the perfume shop in Stratford Mall provided excellent customer service. She was very helpful, knowledgeable, and patient throughout my visit. She also explained the ongoing sales clearly, which made the shopping experience even better. Truly appreciated her professionalism and support.
2026年5月29日
自発的なレビュー
The Perfume Shop - Westfield Stratford Lower Ground Floor 289 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Maariya was amazing and helped us with…
Maariya was amazing and helped us with everything we needed!!!
2026年5月29日
自発的なレビュー
The Perfume Shop - Westfield Stratford Lower Ground Floor 289 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Maariya very pretty and helpful stuff…
Maariya very pretty and helpful stuff thanks 🙏
2026年5月29日
自発的なレビュー
The Perfume Shop - Westfield Stratford Lower Ground Floor 289 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
excellent customer service..
excellent customer service... Must try !!!I friendly staff .
2026年5月28日
自発的なレビュー
The Perfume Shop - Westfield Stratford Lower Ground Floor 289 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Hannah’s service was really good!
Hannah’s service was really good she was so nice!! I will be back!
2026年5月25日
自発的なレビュー
The Perfume Shop - Westfield Stratford Lower Ground Floor 289 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank to hannah for her help.
2026年5月23日
自発的なレビュー
The Perfume Shop - Westfield Stratford Lower Ground Floor 289 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service by Maariya helping me…
Great service by Maariya helping me find a perfume for my sister, she was very attentitive and patient
She will be thrilled with the choice thank you so much!
2026年5月16日
自発的なレビュー
The Perfume Shop - Westfield Stratford Lower Ground Floor 289 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I recently visited the store to buy a…
I recently visited the store to buy a perfume for my wife, and Nazifa made the entire experience exceptional. She was incredibly knowledgeable, patient, and genuinely interested in helping me find the perfect fragrance. She listened carefully to what I was looking for, guided me through different options, and explained each scent in a way that made the decision so much easier.
Thanks to her expertise, I left with a perfume my wife absolutely loves. Nazifa turned what could have been a confusing task into a smooth and enjoyable one. Truly outstanding service — she deserves all the appreciation.
2026年5月14日
自発的なレビュー
The Perfume Shop - Westfield Stratford Lower Ground Floor 289 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Maariya served me today
Maariya served me today. She showed me many perfumes and was patient when I was deciding. I bought axis gift sets and Burberry perfumes. Very good service thanks
2026年5月13日
自発的なレビュー
The Perfume Shop - Westfield Stratford Lower Ground Floor 289 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
A big thank you to Georgia for helping…
A big thank you to Georgia for helping me find a perfect fragrance for my birthday, her customer service is impeccable and I would recommend this store for all your fragrance needs.
2026年5月13日
自発的なレビュー
The Perfume Shop - Westfield Stratford Lower Ground Floor 289 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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