Brooke and Elliot were super, real proper customer service. They knew all the products really well and were very patient. AMAZING CUSTOMER SERVICE.
企業が回答しました
所在地
所在地を変更c/o Superdrug, 44/46 Montague Street, BN11 3HE WORTHING, GB
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レビュアーのコメントを見てみましょう
My experience was fantastic today as the young gentleman assistant, was in no rush to quicken us with our purchases. Nothing was too much and he got the sale. He was pleasent, knowledgeable and a cred... もっと見る
企業が回答しました
Got a new perfume for myself and a gift for a friend. Abigail was really helpful with showing different fragrances and suggesting what to get. She even managed to convince my friends to buy a new perf... もっと見る
企業が回答しました
I came in to get some perfume for a friend and Abigail was very helpful in choosing the right one. this then led me to choosing and purchasing on for myself as well which she helped with and was once... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
c/o Superdrug, 44/46 Montague Street, BN11 3HE, WORTHING, 英国
4.3
優良
18件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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They were amazing
Brooke and Elliot were super, real proper customer service. They knew all the products really well and were very patient. AMAZING CUSTOMER SERVICE.
2026年4月19日
自発的なレビュー
The Perfume Shop - Worthing SD 527 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Worthing SD 527 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Worthing SD 527 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Really helpful staff
My experience was fantastic today as the young gentleman assistant, was in no rush to quicken us with our purchases. Nothing was too much and he got the sale. He was pleasent, knowledgeable and a credit to the team. Keep up the great work Elliott Cobden, you have a bright future ahead of you. The colleagues with Elliott also deserve recognition, it was a pleasent experience and an example of great customer service.
2025年12月21日
自発的なレビュー
The Perfume Shop - Worthing SD 527 からの回答
Hi,
Thanks for your lovely feedback & for choosing us to shop with us.
The Perfume Shop
Blonde young girl behind the counter…
Blonde young girl behind the counter did not help. cleaning shelves watching tv from her mobile.
2025年12月18日
自発的なレビュー
The Perfume Shop - Worthing SD 527 からの回答
Hi,
We appreciate your feedback and are sorry you did not receive assistance. We will address this with our team to improve our service.
The Perfume Shop
I had my perfume delivered on the said…
I had my perfume delivered on the said date,i find the perfume shop to be very efficiant offering really good prices on there perfume.
2025年10月12日
The Perfume Shop - Worthing SD 527 からの回答
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Wonderful Help from Mandy
Was helped by Mandy who was not only kind and helpful but it felt like she genuinely wanted to find the best perfume for me! I can be very picky but she was more than patient and showed a wide range of perfumes before finding one I loved! She even set me up a card! Will definitely be back!
2025年9月12日
自発的なレビュー
The Perfume Shop - Worthing SD 527 からの回答
Hi,
Thank you for your feedback, we appreciate you!
The Perfume Shop
It was delivered with care and supper…
It was delivered with care and supper quick delivery
2025年9月3日
The Perfume Shop - Worthing SD 527 からの回答
Hi,
Thanks for your positive review! We appreciate you and hope you have a lovely day.
The Perfume Shop
The Perfume Shop - Worthing SD 527 からの回答
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
I had a fun time give elliott a raise…
I had a fun time give elliott a raise he is the man and he let us try alot of perfumes
2025年8月18日
自発的なレビュー
The Perfume Shop - Worthing SD 527 からの回答
Hi,
Thanks for your kind words and thank you for shopping with us.
The Perfume Shop
Came in before and Abigail suggested me…
Came in before and Abigail suggested me to buy Bugatti Amber, I loved it and brought some more today, would highly recommend amazing staff and service.
2025年7月5日
自発的なレビュー
The Perfume Shop - Worthing SD 527 からの回答
Hi,
Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.
The Perfume Shop.
Amazing service, lovely staff
Got a new perfume for myself and a gift for a friend. Abigail was really helpful with showing different fragrances and suggesting what to get. She even managed to convince my friends to buy a new perfume for themselves. Amazing service, will definitely buy more.
2025年7月5日
自発的なレビュー
The Perfume Shop - Worthing SD 527 からの回答
Hi,
Thanks for your kind words! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Perfume
I came in to get some perfume for a friend and Abigail was very helpful in choosing the right one. this then led me to choosing and purchasing on for myself as well which she helped with and was once again extremely helpful!
2025年7月5日
自発的なレビュー
The Perfume Shop - Worthing SD 527 からの回答
Hi,
Thanks for your kind words! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Zoe is very helpful and kind, she helped me shop fir my mums perfumes. My experience has been great with the perfume shop and special thanks to Zoe.
Zoe is very helpful and kind, she helped me shop for my mums perfumes. My experience has been great with the perfume shop and special thanks to Zoe.
2025年6月9日
自発的なレビュー
The Perfume Shop - Worthing SD 527 からの回答
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
From order to door was prompt & very…
From order to door was prompt & very efficient, thank you.
2025年5月29日
The Perfume Shop - Worthing SD 527 からの回答
Hi,
Thanks for your review. I am pleased to hear of your recent experience!
Kind regards,
Sharain
The Perfume Shop Team
Mandy and her lovely girls were helpful…
Mandy and her lovely girls were helpful as always thank you 😊
2025年4月12日
自発的なレビュー
The Perfume Shop - Worthing SD 527 からの回答
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
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