My friend and i came to get a present for her partner. Elly helped us and she was very nice and helpful and also gave us free samples too :). Will definitely be coming back during the summer to stock... もっと見る
企業が回答しました
所在地
所在地を変更c/o Superdrug, 17 Market Street, YO1 8SL YORK, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Ciaron provided outstanding customer service. He was friendly, approachable, and went above and beyond to make sure everything was sorted quickly and smoothly. It’s rare to receive such attentive and... もっと見る
企業が回答しました
Would have given 5 but delivery was a day late after it was taken to St Helens rather than my address
Sinead at your York city centre branch is lovely. Very helpful, accommodating and not pushy. She’s knowledgable and can recommend perfumes if asked. I’ll definitely comeback to you again because... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
c/o Superdrug, 17 Market Street, YO1 8SL, YORK, 英国
4.7
優良
159件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Perfume delivery
Would have given 5 but delivery was a day late after it was taken to St Helens rather than my address
2026年5月12日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
My friend and i came to get a present…
My friend and i came to get a present for her partner. Elly helped us and she was very nice and helpful and also gave us free samples too :). Will definitely be coming back during the summer to stock up on perfumes :)
2026年5月10日
自発的なレビュー
The Perfume Shop - York SD 526 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent product and great quality…
Excellent product and great quality highly recommend 👌
2026年4月27日
The Perfume Shop - York SD 526 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ciaron is amazing
i came in today just browsing, ciaron was so helpful in finding me the perfect fragrance for me, and i left feeling os satisfied by the great service. huge thankyou to ciaron!
2026年4月28日
自発的なレビュー
The Perfume Shop - York SD 526 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Arrived ahead of expectation and just…
Arrived ahead of expectation and just what I ordered
2026年4月15日
The Perfume Shop - York SD 526 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Friendly and Helful
I had lovely help from Ellie behind the counter she was so friendly, attentive and helpful. Picked up an amazing fragrance as well
2026年3月22日
自発的なレビュー
The Perfume Shop - York SD 526 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - York SD 526 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Elly from Nebraska
Elly from Nebraska! Was truly amazing. Very engaging and knowledgable. Nothing too much bother.
2026年4月6日
自発的なレビュー
The Perfume Shop - York SD 526 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jess at the york city center branch was…
Jess at the york city center branch was really helpful and knowledgeable. not pushy at all and very patient and polite. 10/10 service will be returning here again thanks to jess wonderful attitude
2026年3月17日
自発的なレビュー
The Perfume Shop - York SD 526 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service
Had a wonderful experience in store.
The service was impeccable, both of the staff were attentive and helpful.
If ever you want a fragrance I would definitely recommend The Perfume Shop!!
Ciaron and Elly were fantastic 👍
2026年3月12日
自発的なレビュー
The Perfume Shop - York SD 526 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Isla’s 14th - dealt with professionalism and speed, quality always excellent
Professionally dealt with, speed of delivery quality of goods
2026年3月4日
The Perfume Shop - York SD 526 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - York SD 526 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good good
2026年3月3日
The Perfume Shop - York SD 526 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sinead is so lovely!
Sinead at your York city centre branch is lovely. Very helpful, accommodating and not pushy.
She’s knowledgable and can recommend perfumes if asked.
I’ll definitely comeback to you again because of her friendliness.
Thank you.
2026年2月26日
自発的なレビュー
The Perfume Shop - York SD 526 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - York SD 526 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ciaron provided outstanding customer…
Ciaron provided outstanding customer service. He was friendly, approachable, and went above and beyond to make sure everything was sorted quickly and smoothly. It’s rare to receive such attentive and caring support these days. I really appreciate his help and would happily recommend this company because of him.
2026年2月27日
自発的なレビュー
The Perfume Shop - York SD 526 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - York SD 526 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - York SD 526 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely customer service!
Was served by Sinead at the till! Was an absolute pleasure and very helpful with my fragrance purchase
2026年2月18日
自発的なレビュー
The Perfume Shop - York SD 526 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Quick del lovely purfume
2026年2月7日
The Perfume Shop - York SD 526 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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