Purchased the joola Perseus pro iv. Unfortunately there was a small scratch on the paddle. I contacted the customer service and send a picture. They immediately offered a return service or a discount.... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Seeking advice on a new paddle for my better half and me. I was very impressed on how every question I asked was answered quickly. The advice given was throughout the process was excellent. Having now... もっと見る
企業が回答しました
Great customer service, Lloyd replied to my initial query very promptly. I subsequently ordered a new paddle, with competitive prices and prompt delivery what's not to like. Highly recommend, Thank... もっと見る
企業が回答しました
Lloyd was absolutely amazing! I was looking to upgrade from my Joola Perseus IV and was interested in buying the new Perseus V so I contacted Lloyd to get some advice. He was fantastic! Gave me reall... もっと見る
企業が回答しました
企業情報
当該企業による記述
We are the UK's premier provider of pickleball products. Created for the players by the players. Stocking world leading pickleball paddles, balls, nets and sets. Superb customer service and fast UK shipping times. Start your pickleball journey today with The Pickleball Store.
連絡先
Unit 130, PO30 1DF, Newport, 英国
- hello@thepickleballstore.co.uk
- thepickleballstore.co.uk
4.9
優良
629件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The Pickleball Store からの回答
Thank you for the great feedback! We really appreciate your support, thanks for choosing us!
Irish Customs returned to you for…
Irish Customs returned to you for charges. Lloyd very kindly sorted it all out. Delighted.
2025年11月14日
The Pickleball Store からの回答
Thank you so much for the kind review, we're delighted to hear we were able to help sort the delivery issue out. We really appreciate your support!
The Pickleball Store からの回答
Thank you so much for taking the time to leave this feedback, your support and custom means a lot to our team.
Fast and reliable service
Fast and reliable service - easy to order and descriptions are always accurate
2025年11月11日
The Pickleball Store からの回答
Thank you for your kind comments, it's great to hear you were happy with the service you received. Your support means a lot to our team!
Easy store to use
Easy store to use, good descriptions and reviews making it easier to choose products and quick delivery. Will keep ordering from these guys.
2025年11月15日
The Pickleball Store からの回答
Thanks so much for taking the time to leave this kind comment. We are thrilled to hear that you found the website easy to use and that the descriptions and reviews were helpful when choosing. It's also great to hear that you were happy with the delivery time. We look forward to helping you again with your pickleball needs!
The Pickleball Store からの回答
Thank you so much for taking the time to leave this feedback, we're delighted to hear that you were pleased with the service and your paddle! Enjoy!
The Pickleball Store からの回答
Thank you so much for the review! We're delighted to hear that you were happy with the price and delivery time. We look forward to helping you again with your pickleball needs!
Great customer service and knowledge
I spoke with Lloyd at the National's event who had lots of info about the various paddles, was kind enough to let me try quite a few and then offered great online service when I wanted to finally order
Would highly recommend
2025年11月11日
The Pickleball Store からの回答
Thank you for this great feedback! We're so pleased to hear that you found the advice helpful and that trying out different paddles made a difference when choosing the right one. It's also great to hear that you were happy with the online service when placing your order. Thanks for the support!
The Pickleball Store からの回答
Thank you so much for leaving this review. It's great to know you were happy with your product and the delivery time - enjoy and thanks for your support and custom!
Well packaged and delivered on time.
Well packaged and delivered on time.
Product as expected.
2025年11月4日
The Pickleball Store からの回答
Thank you so much for the review and your support - we're thrilled to hear that you were happy with the packaging and delivery, enjoy!
The Pickleball Store からの回答
Thank you so much for the kind review, we really appreciate your support!
Very helpful at the Nationals in…
Very helpful at the Nationals in Bolton, made a big difference, being able to test a paddle before purchase - very happy with it and with the service!
2025年11月1日
The Pickleball Store からの回答
Thank you so much for taking the time to leave this feedback. We're really pleased to hear we could be helpful and that being able to test the demo paddle beforehand made a real difference. It's great to know you were happy with both the experience and the service. Thanks for the support!
Great responsive service
Great responsive service. I received the wrong paddle, but whilst it is being sorted out, I have been sent a demo paddle to use. What more can you ask. Top service.
2025年10月31日
The Pickleball Store からの回答
Thanks so much for the great feedback! We're really pleased we could help you get the right paddle, and we're glad the demo paddle was useful while everything was being sorted. Thank you for the support it means a great deal to our small team!
The Pickleball Store からの回答
Thank you so much for taking the time to leave this feedback. We're thrilled to hear that you're pleased with your purchase, the packaging of your item and the delivery time! Thanks for choosing us!
The Pickleball Store からの回答
Thank you so much for the lovely review, we really appreciate your support and custom!
wholeheartedly recommended
great, knowledgeable, friendly, customer, orientated service.
we wholeheartedly recommend.
2025年10月17日
The Pickleball Store からの回答
Thank you so much for your kind comments, feedback like this genuinely means a lot to our small team!
Excellent customer service
I asked if they could speed up a delivery for me as I wanted the item before a tournament, and they did exactly that! Great customer service from Lloyd.
2025年10月24日
The Pickleball Store からの回答
Thank you so much for your kind review. We're so glad we were able to get your item to you before your tournament. We really appreciate your support!
Pro XR 13mm paddle
Purchased the pro XR 13mm paddle and it is great. The communication between me and the seller was great. It arrived very quickly and was beautifully packed. Thx
2025年10月15日
The Pickleball Store からの回答
Feedback like this honestly means a lot to our small team! Thank you for the support and enjoy your paddle!
The Pickleball Store からの回答
Thank you so much for the kind review, we're delighted to hear that you were pleased with the service and your purchases. We really appreciate you choosing us!
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