Purchased the joola Perseus pro iv. Unfortunately there was a small scratch on the paddle. I contacted the customer service and send a picture. They immediately offered a return service or a discount.... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Seeking advice on a new paddle for my better half and me. I was very impressed on how every question I asked was answered quickly. The advice given was throughout the process was excellent. Having now... もっと見る
企業が回答しました
Great customer service, Lloyd replied to my initial query very promptly. I subsequently ordered a new paddle, with competitive prices and prompt delivery what's not to like. Highly recommend, Thank... もっと見る
企業が回答しました
Lloyd was absolutely amazing! I was looking to upgrade from my Joola Perseus IV and was interested in buying the new Perseus V so I contacted Lloyd to get some advice. He was fantastic! Gave me reall... もっと見る
企業が回答しました
企業情報
当該企業による記述
We are the UK's premier provider of pickleball products. Created for the players by the players. Stocking world leading pickleball paddles, balls, nets and sets. Superb customer service and fast UK shipping times. Start your pickleball journey today with The Pickleball Store.
連絡先
Unit 130, PO30 1DF, Newport, 英国
- hello@thepickleballstore.co.uk
- thepickleballstore.co.uk
4.9
優良
629件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The Pickleball Store からの回答
Thanks so much for taking the time to share this review, we really appreciate your support!
Prompt safe delivery
Prompt safe delivery , and the complimentary paddle cover was a real bonus . Thank you !
2026年1月6日
The Pickleball Store からの回答
Thanks so much for sharing this great review, enjoy your new pickleball gear and we wish you many great games ahead!
Excellent customer comms
I had been waiting since October for stock of Vatic's new paddles to come in from the US. Lloyd at The Pickleball Store kept me up to date and sent me an email last week to confirm stock was in. I forgot to claim my new customer discount so Lloyd included a three-pack of indoor balls (equivalent value) with my delivery. All round excellent and friendly service.
2026年1月14日
The Pickleball Store からの回答
We really appreciate this kind review. We're delighted to hear that you were happy with the service you received and we wish you many great games with your new Vatic paddle!
Good Experience
Easy to order, package turned up within the allotted timeframe & packaging protected the item.
Did not have to deal with customer services so cannot comment on how they would cope with any issues
2026年1月13日
The Pickleball Store からの回答
Thank you for taking the time to share this review! We’re glad everything was easy to order, arrived on time, and was well packaged. If you ever do need to contact our customer service team, we’re always here to help!
The Pickleball Store からの回答
Thanks so much for sharing this kind review, we're delighted to hear that you were happy with the service you received.
The Pickleball Store からの回答
Thanks so much for this kind comment, we really appreciate the support!
Nice website
Nice website. Product arrived well packaged and very quickly. Very pleased.
2026年1月14日
自発的なレビュー
The Pickleball Store からの回答
Thanks so much for these kind comments, we're so pleased that you enjoyed using the website and that you were happy with the delivery times and packaging of your product. We really appreciate the support and wish you many great games ahead!
The Pickleball Store からの回答
Thank you so much for taking the time to share this kind review we really appreciate the support!
The Pickleball Store からの回答
Thanks so much for taking the time to share these comments, we're thrilled to hear that you were happy with the delivery times and your product, we wish you many great games ahead!
Relax with a safe pair of hands!
Very easy website to navigate and you get the sense that all the products on offer have been carefully selected to deliver quality and value for money.
2026年1月9日
The Pickleball Store からの回答
Thank you so much for this kind review! We're so pleased to hear you found our website easy to use and felt confident in the quality of our product selection, that's exactly the experience we are aiming to provide. We truly appreciate your support!
Delivered quickly and packed well
Delivered quickly and packed well - all items arrived in good condition
2025年12月31日
The Pickleball Store からの回答
Thank you so much for taking the time to share this kind review! We're delighted to hear that you were happy with the speedy delivery and packaging. We hope you enjoy your items and thanks again for choosing us!
A great padel to start with
A great paddle to start with. You feel more in control of your shots. It has a good grip. I would recommend.
2025年12月31日
The Pickleball Store からの回答
Thank you so much for sharing your feedback, we're delighted that you are enjoying your paddle! Thank you for your support, we wish you many great games ahead!
The Pickleball Store からの回答
Thank you so much for taking the time to share this kind review. We're thrilled to hear that you were happy with the service you received. We really appreciate your support, thanks for choosing us!
Had what I wanted at decent price and…
Had what I wanted at decent price and arrived promptly
2025年12月30日
The Pickleball Store からの回答
Thank you so much for the review, we're delighted that you were happy with the price and prompt delivery. Enjoy your items and thanks for choosing us!
Superb all round
2026年1月5日
The Pickleball Store からの回答
Wow thank you for your kind words, they really mean a lot to our team!
Fabulous customer service
Fabulous customer service. Can’t wait to use my new Franklin bat. Thank you Lloyd
2026年1月9日
自発的なレビュー
The Pickleball Store からの回答
Thank you so much for taking the time to leave this kind review, we really appreciate your support! We wish you many great games with your new Franklin paddle.
These guys were so helpful
These guys were so helpful , and helped me choose a paddle that was right for me , thank you so much x
2026年1月5日
The Pickleball Store からの回答
Reviews like this mean the world to our small team - thank you! We're delighted that we were able to help, and we wish you many great games with your new paddle.
The Pickleball Store からの回答
Thank you so much for taking the time to share this kind review! We're delighted to hear that you were happy with the service you received, your support means a lot to our team.
Ordering was a breeze
Ordering was a breeze, and the delivery arrived in no time. Everything was securely packaged.
2025年12月25日
自発的なレビュー
The Pickleball Store からの回答
Thank you so much for taking the time to share this great review. We're thrilled to hear that you found the ordering process easy and that you were happy with the packaging and delivery time. Your support means a lot to us, we look forward to helping you again in the future with your Pickleball needs!
Superb service!
A great selection of paddles, easy to use website and excellent customer service with speedy response - and super fast delivery. Can’t fault the service, great work Lloyd and co! 👏🏻
2025年12月23日
自発的なレビュー
The Pickleball Store からの回答
Reviews like this mean a lot to our small team! We're delighted to hear you were happy with the selection, website, customer service, and speedy delivery! We really appreciate your support.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。