The Proper Marmalade Company Ltd レビュー 

321
•
TrustScore 5段階評価の5

4.8

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Un vaste pannel de goûts que ce soit pour le petit-déjeuner ou à accompagner avec du fromage. Avant d'acheter ils m'a été proposé de goûter aux différentes saveurs de marmelades proposé. Je suis repa... もっと見る

5つ星のうち5の評価

It`s an excellent product. How about free delivery over a certain amount. Buying online should be cheaper.

5つ星のうち5の評価

This marmalade is unparalleled, in my opinion. The classics, Seville and Tawny, are delicious, and I've not found better in any supermarket. I've been exploring the range a little and some of the... もっと見る

5つ星のうち5の評価

It has been a while since my last order. So it was great to get some delivered again. As always it arrived on time. The Marmalade is fantastic, some new flavours introduced as well. Keep doing what... もっと見る

企業情報

  1. 食品メーカー

当該企業による記述

All our marmalades are 100% handmade from fresh fruit, simmered until the peel is soft before boiling to a set with sugar. In our opinion, this is the only way to make a good marmalade. The sharpness and clarity of the fruit shines through. Our Award winning marmalades are made in North Devon in batches of 22 jars, and have the kick to wake you up in the morning. Why make it yourself?


連絡先

4.8

優良

TrustScore 5段階評価の5

321件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.8

すべてのレビュー

(321)

過去12か月のレビュー数: 103件

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5つ星のうち2の評価

Premium Price, But Where’s the Premium Quality?

The marmalade tastes nice, but it's nearly £6 for a tiny 225g jar, and the consistency is completely unpredictable. One jar can be a solid block, while another one is almost like water. I understand that fruit can vary, but that's not really the customer's problem. If you're charging premium prices, I expect a reasonably consistent final product. I shouldn't have to gamble every time I buy a jar and wonder whether I'm getting marmalade or orange-flavoured liquid.
Another issue is the lack of transparency about the oranges. Citrus peel is used in marmalade, and citrus fruits are commonly treated with pesticides and post-harvest chemicals. Yet there is very little information about where the fruit comes from, how it is grown or whether it is treated after harvesting. Considering that the peel itself ends up in the final product, I would expect much more transparency about the main ingredient.
What makes the price even harder to justify is that I can buy a much larger jar of organic marmalade from M&S for a fraction of the price. The ingredients are just as simple, with no unnecessary additives, the oranges are organic, and tastes succulent!
So for me, "handmade" and "small batch" alone don't automatically justify charging nearly £6 for 225g. If I'm paying premium prices, I expect consistent quality, proper transparency about the ingredients and something noticeably better than a supermarket product. Unfortunately, I don't feel like I'm getting that here.

Thank you for your response. I think you have slightly missed the point of my review. I'm not questioning whether other customers enjoy your marmalade, I'm explaining why, based on my own experience, I don't consider it good value for the price. My concerns were the inconsistent consistency and the lack of transparency around the sourcing and treatment of the oranges. Those points aren't really addressed by saying that other customers enjoy the product.
I completely accept that other people may value the handmade, small-batch aspect more than I do. That's precisely what reviews are for sharing different customer experiences.

2026年8月5日
自発的なレビュー
The Proper Marmalade Company Ltd ロゴ

The Proper Marmalade Company Ltd からの回答

I am very sorry if that was your experience. As you will have seen from my other reviews this is not a common experience and nearly all my other reviews find consistent quality in my marmalades. Many of my customers do value that my marmalade is hand-made in small batches. I do not use organic fruit and nor am I ambiguous about it, and I'm not sure what you mean about unnecessary additives, but I use local reputable suppliers. However, I accept that we all have different tastes and that I cannot please all the the people all of the time and as such, if you prefer another brand that is your prerogative.


Ellen I cannot find your details online but if wish to supply them privately I will be happy to refund you for the offending marmalades if you tell me which ones they were? In the meantime, all my fruit is supplied by reputable Devon suppliers Frank Mann Ltd and Simmonds of South Molton and the origin is displayed on the boxes. You will find details of this, and our meticulous preparation method, on my website.

5つ星のうち4の評価

The goods arrived damaged but has been rectified

The goods arrived damaged and we had emailed the company and they did not respond. However, this seemed to be a tech error and when they were notified of the issue here, they were prompt and professional, which we appreciated as tech issues can happen.

We have suggested that the packaging is changed to limit damages and to instil confidence in ordering by post as the Marmalade is lovely.

2026年6月28日
The Proper Marmalade Company Ltd ロゴ

The Proper Marmalade Company Ltd からの回答

I am very sorry your goods were damaged and I assure you if I had received an e-mail I would have refunded you or replaced your items (you will see form other reviews that I do this). I urge you to check where you sent your email to and try again.

5つ星のうち5の評価

Best Marmalade

Great selection of marmalade. I ordered twice over two three weeks just to make sure I didn't run out. I know it's a wee bit more expensive but I just think it's worth it. I save up then treat myself.

2026年6月28日
The Proper Marmalade Company Ltd ロゴ

The Proper Marmalade Company Ltd からの回答

Thanks!

5つ星のうち5の評価

Love this marmalade

Love this marmalade! Also the many different flavours. Fast postage & secure packing too 🥰

2026年6月7日
The Proper Marmalade Company Ltd ロゴ

The Proper Marmalade Company Ltd からの回答

Thank you. x

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