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The Quilted Boutique レビュヌ 

178
•
TrustScore 5段階評䟡の4.5

4.4

キルト専門店
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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

The personal follow up to ensure my order was complete and what i wanted. It is so hard now at days to talk to a live person about an order—I appreciate the extra time and care that i got over the p... もっず芋る

5぀星のうち5の評䟡

Very happy for help when ordering my quilt kit. Thankyou for the substitution when you ran out of the one I ordered and including the note with the shipment.

5぀星のうち1の評䟡

Was excited to find this company, placed an order but weeks and then months went by with nothing to show for the deposit I’d made. Finally decided I might as well cancel the order and request a refund... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

The website was very well presented making my decision to enter the BOM exciting. I anxiously waited for them to arrive and was super excited to receive and get started. The excitement of opening... もっず芋る

䌁業情報

  1. キルト専門店
  2. ・
  3. ギフト ショップ
  4. リネン専門店
  5. 垃地店
  6. 掋服仕立お盎し業

圓該䌁業による蚘述

The Quilted Boutique At The Quilted Boutique, quilting is about more than fabric—it's about creating something beautiful, meaningful, and lasting. We specialize in carefully curated premium quilting fabrics, quilt kits, Block of the Month programs, patterns, and quilting essentials from the industry's most loved designers and manufacturers. Every product is selected with quality, inspiration, and creativity in mind. We're committed to providing friendly, personal service, fast shipping, and a shopping experience that makes every customer feel welcome, whether you're creating your first quilt or your hundredth. Your satisfaction is at the heart of everything we do. The Quilted Boutique — Sew much more than just fabrics. www.thequiltedboutique.com

連絡先

4.4

優良

TrustScore 5段階評䟡の4.5

178件のレビュヌ

5぀星
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3぀星
2぀星
1぀星

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レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.4

すべおのレビュヌ

(178)

過去12か月のレビュヌ数: 91件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

Was excited to find this company

Was excited to find this company, placed an order but weeks and then months went by with nothing to show for the deposit I’d made. Finally decided I might as well cancel the order and request a refund. Was directed to the huge write up on their website about no refunds
 guess what the credit card companies believe otherwise! If you’ve placed an order with this company and have nothing to show for your payment, dispute it through your bank or credit card company! I suspect this company over sells what they can produce, orders go unfilled and people think they are just out of luck because of their no refund policy. It might even be a big part of The Quilted Boutiques business model, shop with caution and low expectations.

2026幎10月29日
自発的なレビュヌ
The Quilted Boutique ロゎ

The Quilted Boutique からの回答

Thank you for sharing your experience. However, we believe it is important to clarify several aspects of this review for the benefit of prospective customers.

Your purchase was for Love Letters, a pre-order Block of the Month quilting program, not an in-stock product available for immediate shipment.

Block of the Month programs are a specialized part of the quilting industry. They involve substantial fabric commitments, advance planning, preparation, and materials allocated specifically to participating customers.

Our program conditions, including our cancellation and deposit policies, are disclosed before purchase. You agreed to those terms before purchase.

When the program experienced delays, an alternative was offered to you to receive the complete quilt kit rather than shipping monthly program, you refused that offer.

We recognize that delays can be disappointing, and we respect every customer's right to share their experience.

However, we strongly reject the suggestion that The Quilted Boutique deliberately accepts orders it does not intend to fulfill, or that retaining deposits from unfulfilled orders is part of our business model.

These suggestions are unsupported and do not reflect the way our business operates.

The Quilted Boutique is a dedicated quilting retailer, committed to sourcing quality fabrics, developing beautiful quilting programs, and providing customers with a personalized boutique experience.

We will not discuss the details of an individual financial dispute on a public review platform, but we stand behind the integrity of our business and our commitment to our customers.

The Quilted Boutique

5぀星のうち1の評䟡

I stillhave not receied my last order


I stillhave not receied my last order of 149.00

2026幎9月27日
The Quilted Boutique ロゎ

The Quilted Boutique からの回答

Hello Gail,

We are extremely disappointed to see a 1-star review claiming that you have not received your order when our records confirm that Order #11990 has been fulfilled and delivered.

Your order, containing nine items, was shipped via UPS under tracking number 1ZV56D262025122391. The shipment is fully documented, and delivery can be independently verified through UPS.

We take our responsibilities to our customers seriously and expect the same level of accuracy and fairness when customers publish reviews about our business.

A public claim of non-delivery is a serious allegation, particularly when shipping and delivery records establish otherwise. Such statements can unfairly damage the reputation of a small Canadian business that works diligently to fulfill its customer commitments.

We stand behind our fulfillment records and will be providing the relevant documentation to Trustpilot for review.

The Quilted Boutique
Come for the quality, stay for the experience.

5぀星のうち5の評䟡

Excellent service

Excellent service, great communication, excellent product.

2026幎9月23日
The Quilted Boutique ロゎ

The Quilted Boutique からの回答

Hello Donna
Thank you so much for your kind words. We appreciate you!

5぀星のうち5の評䟡

The communication is great.

The communication is great.
First time I did a preorder.
I’m waiting for my preorder to arrive in December sometime.
I love your site - it’s spectacular.

2026幎9月25日
The Quilted Boutique ロゎ

The Quilted Boutique からの回答

Hello Kathy

Your review is greatly appreciated! Your kind words just made my day! Tracy

5぀星のうち1の評䟡

Very high tariff on top of expensive


Very high tariff on top of expensive shipping. NOW they said they are refunding shipping, but not for my purchase. Never again !!

2026幎8月25日
The Quilted Boutique ロゎ

The Quilted Boutique からの回答

Hi Cheryl,

We’re sorry you were disappointed by the additional costs associated with your order.

When your purchase was made approximately two months ago, our policy was that U.S. customers were responsible for any tariffs or duties assessed on their shipment. Since then, we have changed our policy and now cover those tariff costs for our U.S. customers.

The new policy was introduced after your order was completed and unfortunately cannot be applied retroactively to previous purchases.

We understand how frustrating unexpected import costs can be, and the change was made specifically to create a better and more predictable shopping experience for our U.S. customers.

The Quilted Boutique
We are sew much more than just fabrics.

5぀星のうち5の評䟡

Great customer service

Great customer service. Package came quick!

Lovely fabric. Will purchase again for sure.
Thank you

2026幎9月14日
The Quilted Boutique ロゎ

The Quilted Boutique からの回答

Thank you Nancy, we appreciate you 🙏

5぀星のうち5の評䟡

Latest purchase.

Very pleased with the personal service I get at this lovely quilt shop. Looking forward to purchasing more of their awesome BOM quilts.

2026幎9月12日
The Quilted Boutique ロゎ

The Quilted Boutique からの回答

Thank you sweetheart, we appreciate you Tracy

5぀星のうち5の評䟡

Very "personal" as well as


Very "personal" as well as knowledgeable service. Of course the fabrics are sensational, but the personal touch is what keeps me coming back.

2026幎9月11日
The Quilted Boutique ロゎ

The Quilted Boutique からの回答

Gayle, Thank You! Your words mean so much to me. It's not often that we get such amazing feedback, you have, without a doubt, made my day!
Tracy ♡

5぀星のうち5の評䟡

Very fast to answer questions!

I ordered a Block of the Month kit. At checkout there wasn't the option to order the entire kit all at once. So I just left a short little note explaining what I was after, within the hour, I had an answer and was processed promptly! I was shocked because it was after 8 pm MST. I am looking forward to getting my kit and starting it! Thank you Quilted Boutique!

2026幎9月11日
The Quilted Boutique ロゎ

The Quilted Boutique からの回答

Thank you Petra, we are always here to help.
The Quilted Boutique

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