Bought a lovely electric radiator best price on the net. Fantastic communication on despatch and delivery Rough delivery driver dented the package but within a week we had a brand new radiator. Sup... もっと見る
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This would have been a 5 star review, however my radiator arrived damaged. I contacted the customer service team who did respond quickly and offered me a partial refund and some touch up paint for the... もっと見る
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Rush job requiring a really quick turn around. Super helpful staff who were available to answer a phone call, as opposed to going round the houses and filling in web based enquiry forms! Ordered and c... もっと見る
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Great products I’ve bought two modern black radiators and these look amazing. The quality of the product for the price is excellent. These came within days of ordering - well packaged and the valves... もっと見る
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企業情報
当該企業による記述
The Radiator Warehouse offers a full range of designer radiators and towel radiators to suit all rooms and sizes for various heat output requirements. We offer same day collection during opening times and free UK delivery. Our support team is happy to help with any questions you may have call us on 01772 280135 or chat with our experts online.
連絡先
Rhodes House, 6-18 Tulketh Brow, PR2 2SH, Preston, 英国
- 01772 280135
- info@theradiatorwarehouse.com
- theradiatorwarehouse.com
4.8
優良
916件のレビュー
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very fast good price
2026年4月2日
Easy to navigate website
Easy to navigate website
Delivery arrived within time frame given
Excellent quality radiator which looks fabulous
2026年4月8日
Beautiful poppy red special order
Beautiful poppy red special order . for our son he loves it
2026年4月1日
The Radiator Warehouse からの回答
Hi, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
I had a problem with one of the…
I had a problem with one of the radiators phoned spoke to them sorted out within two days. We had a new one delivered.
2026年4月7日
The Radiator Warehouse からの回答
Hi David, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
Bought a lovely electric radiator best…
Bought a lovely electric radiator best price on the net. Fantastic communication on despatch and delivery
Rough delivery driver dented the package but within a week we had a brand new radiator. Superb quality. Cheap to run as well would highly recommend
2026年4月28日
自発的なレビュー
The Radiator Warehouse からの回答
Hi Alan, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
The Radiator Warehouse からの回答
Hi, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
Nice radiator
2026年4月6日
The Radiator Warehouse からの回答
Hi Diane, thank you for taking the time to share your feedback. We’re glad we were able to help clarify the situation a little further, and we sincerely apologise for the inconvenience caused.
As advised, I’ve also followed up with you via email. Thank you - Cameron, Sales Manager
Loverly product
Loverly product ? In perfect condition when it arrived super quick delivery ? Would definitely use this company again ? Can’t say anymore it’s a radiator
2026年4月3日
The Radiator Warehouse からの回答
Hi Mike, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
The Radiator Warehouse からの回答
Hi, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
The Radiator Warehouse からの回答
Hi, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
Item does not fit right
Item does not fit right. Give or take a min of 5 mm out. Does not seem alot but it is ...
2026年4月1日
The Radiator Warehouse からの回答
Hi Grant, sorry to hear the item isn’t fitting as expected, and thanks for letting us know.
We tried to call but couldn’t get through, so we’ll follow up shortly. We’re also unable to find an order for the compatible radiator on your account, so we just want to double-check the details and help get this resolved. Thank you - Cameron, Sales Manager
Ordered a one off radiator
Ordered a one off radiator. Made and delivered as discussed.
Highly delighted
2026年3月29日
The Radiator Warehouse からの回答
Hi, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
Great products
Great products
I’ve bought two modern black radiators and these look amazing. The quality of the product for the price is excellent. These came within days of ordering - well packaged and the valves look great too.
2026年3月2日
The Radiator Warehouse からの回答
Hi, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
Job done
The wrong product was sent. But all was sorted out no problems. The follow up call and offer of a good will gesture was appreciated
2026年3月21日
The Radiator Warehouse からの回答
Hi Nik, thanks for your feedback, and I’m sorry to hear the wrong product was sent.
I did try to call to discuss this, but unfortunately the call was ended before we could speak. We would have really appreciated the opportunity to look into this and resolve it for you.
All of our products are scanned out before despatch, so it’s likely this issue may have occurred due to a courier label mix-up during transit.
We’re glad to hear the item still matched and looks good, but please do feel free to get back in touch with us directly so we can review this further. Thank you - Cameron, Sales Manager
Delivery control issues
Products are as required. Had no problem with the compact radiators but was unable to get any control or say in the vertical radiator delivery which was also a different timescale to the compact ones. This would definitely put me off ordering again as I'm ordering for Customers not myself
2026年3月26日
The Radiator Warehouse からの回答
Hi Owen, thank you for your review, we’re pleased the products met your requirements.
Regarding the vertical radiator delivery, we do provide advance notification the evening before, along with options to rearrange if needed. These items can sometimes follow a slightly different schedule, but we’re always able to offer flexibility where we’re notified in advance, including coordinating same-day deliveries.
We’ll reach out to you directly to go through this and help ensure a smoother experience next time. Thank you - Cameron, Sales Manager
The Radiator Warehouse からの回答
Hi, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
Friendly and very helpful over the…
Friendly and very helpful over the phone. Delivery arrived when promised. Brilliant product
2026年3月7日
The Radiator Warehouse からの回答
Hi, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
Excellent service and delivery is so…
Excellent service and delivery is so fast.
I am so impressed with the quality of my radiators and the prices are excellent.
2026年3月23日
The Radiator Warehouse からの回答
Hi Lilian, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
This would have been a 5 star review
This would have been a 5 star review, however my radiator arrived damaged. I contacted the customer service team who did respond quickly and offered me a partial refund and some touch up paint for the radiator. It's a shame as I imagine the damage was done by the courier company so perhaps this needs looking into more.
2026年3月23日
The Radiator Warehouse からの回答
Hi Natalie, thank you for your 4-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse
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