Warte seit einer Woche auf einen Retourenschein. Per Email keine Rückmeldung und per Telefon keiner erreichbar .So einen schlechten Kundenservice hab ich noch nirgends erlebt. Werde hier nie wieder ei... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Sean Wiggins helped deck our our tiny charity with some brilliant iMacs, and did so with great warmth, knowledge and kindness. We didn't feel like we were being over-sold to, and the devices we bought... もっと見る
企業が回答しました
Very quick to respond to my email questions. One phone call to sort my requirements out. Exceptional service. IMac packed in an exemplary way ( would have been almost impossible to damage it dur... もっと見る
Completely satisfied 10/10. Courteous, swift service. An initial mishap (incorrect order paid for) on my part was dealt with immediately and a refund posted on eBay within seconds. Then ordered via th... もっと見る
企業が回答しました
企業情報
当該企業による記述
*SUSTAINABLE | AFFORDABLE | RELIABLE* The Renewed Store (previously trading as Hardware Associates), provides high-quality BSI Kitemark Certified refurbished IT hardware from Dell, Apple, HP, Lenovo and many other brands. FREE Next Day Delivery. 12-month warranty 30-Day moneyback guarantee We are passionate about refurbished tech as we know it provides: • High-performance IT solutions • Low environmental impact • An average 40% cost saving versus new Whether you're an individual looking for a new machine for your home office or personal use, or a business looking to replace your IT infrastructure, refurbished hardware is a reliable, viable and cost-effect option. *TRY RENEWED’S LAPTOP BUILDER* Why pay for new or an over spec’d machine, when you can build your own for up to 40% less and get a 12-month warranty to give you peace of mind? • Choose the CPU, RAM, SSD Storage, Operating System, Webcam, Screen Size and Touchscreen you need – add to basket and checkout. Your laptop will be built, put through our Q20 quality process, and delivered to you FREE, with its charger, within 3 working days. • We only use the highest grade processors, Sold State Drives and RAM to guarantee you a high-performance refurbished laptop. • We only use the highest grade processors, Sold State Drives and RAM with top name brands such as Dell, HP and Lenovo to build our refurbished laptops; high-quality, high-performance, reliable computers you can trust. You can expect your laptop to be a professional design, coming only in black, grey, silver or white.
連絡先
5 Colhook Industrial Park, GU28 9LP, Petworth, 英国
- +44 (0) 1428 707900
- enquiries@therenewedstore.com
- therenewedstore.com
3.7
まあまあ
194件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service and product.…
Wasn’t sure about using this company but after reading reviews on Trustpilot, I took the plunge.
Communication with the company was good and it was delivered a day early.
The item was as described “like new” and 100% functioning, I would buy from them again.
2023年10月20日
The Renewed Store からの回答
We're so pleased to hear you took the plunge and you're pleased with your purchase. Thank you for taking the time to leave us a review
High spec Dell 5300 i7 16gb ram 512ssd grade B windows 10…
High spec Dell 5300 grade B windows 10 laptop . Excellent value and arrived on time. Very well packaged. Free upgrade to Windows 11 is east to do. You decide on whether to pay for MSFT apps or go for free software.
2023年11月3日
The Renewed Store からの回答
Thanks for the 5 star review.
Great quality product at a great price
2023年11月3日
The Renewed Store からの回答
Thanks for leaving us a review - glad you're pleased with your purchase.
Easy to do business with
Easy to do business with, grade A spec is great condition and works perfectly.
2023年10月30日
The Renewed Store からの回答
Thank you, that's great to hear.
First purchase, very pleased
A straightforward purchase and an excellent product for the price. Other than the fact that the packaging had been re-sealed I'm not sure I would know the monitor is used.
2023年10月25日
The Renewed Store からの回答
Thank you for the lovely review, delighted to hear you're very pleased with your purchase.
The Renewed Store からの回答
That's great to hear - thank you!
Laptop
Easy online transaction and next day received my laptop. Item now up and running faultlessly, just what I needed.
2023年10月25日
The Renewed Store からの回答
Exactly what we love to hear - thanks so much for leaving us a review.
The Renewed Store からの回答
Thanks for the review :-)
Ordered a high end computer monitor at…
Ordered a high end computer monitor at less than half brand new price. Arrived within 48 hours, in original packaging and exactly as described. Worked first tiem out of the box, so perfectly satisfied and rather pleased I didn't fork out for brand new,
2023年10月23日
The Renewed Store からの回答
Yay, we're so thrilled you're pleased with your refurbished monitor. Welcome to the refurbished revolution! Thank you for the review.
No point
Not much point in giving a five star review as you can see all the other great reviews which I thoroughly agree with. The product was exactly as described and the price was good. Set up easy, battery fully Charged.
Delivered a day later than expected but that was down to TNT.
2023年10月17日
The Renewed Store からの回答
Oh, you nearly fooled us! Thanks so much for the 5 star review, we're thrilled your purchase was as expected.
Well impressed with the process from…
Well impressed with the process from purchase to after care.
2023年10月17日
The Renewed Store からの回答
Yay, glad we were able to impress you. Thank you for the review.
The Renewed Store からの回答
That's what we love to hear, thank you!
Recommended
Item arrived very quickly and as described. Was well packed. Few minor marks on the stand but the monitor screen was in excellent condition. Price was approx. 50% of new so most can be forgiven. Would use again.
2023年10月16日
The Renewed Store からの回答
Thanks for the review!
The Renewed Store からの回答
That's great to hear - thanks for leaving us a review!
Epic Service from Harry at The Renewed…
Epic Service from Harry at The Renewed Store. On recommendation from my local Whatzap group I actually drove to them in a panic having dropped a whole mug of tea on the keyboard of my laptop which had flickered and died. I had not taken a back up since February 2023. Harry from The Renewed Store managed to extract all my data from my dead machine and instal it and all my programmes on a renewed laptop from their stock. I was back working in three hours on the machine they sold me at a fraction of the price of a new one. I will never forget this day as I thought I'd lost everything. I can not express how grateful I am to Harry, and The Renewed Store for the most incredible service Imaginable. Totally Trust this team and their machines.
2023年10月12日
自発的なレビュー
The Renewed Store からの回答
Wow epic indeed! We're so glad Harry was able to provide such an incredible service for you and get you back working in a few hours. We'll pass on your lovely feedback to him. Thank you for taking the time to leave Harry (and us!) a review.
THE PACKAGE WAS GOOD ALTHOUGH IT WAS…
THE PACKAGE WAS GOOD ALTHOUGH IT WAS DELIVERED LATER THAN PROMISED
2023年9月29日
The Renewed Store からの回答
Hi, sorry to hear the delivery was delayed. We're glad it was worth the wait. Thank you for leaving us a review :-)
I bought a monitor from them at 60% off…
I bought a monitor from them at 60% off the price from new. I was pretty sceptical, but I’m pleased to report that the monitor was perfect! I will definitely use them again!
2023年10月3日
自発的なレビュー
The Renewed Store からの回答
We're so pleased to hear that the monitor was perfect! Thank you for leaving us a review.
Happy customer
The specifications, price, re-cycling, quality, speed of delivery, no hassle ordering, after sales service.
2023年9月26日
The Renewed Store からの回答
That's great to hear, thank you for leaving us a review.
Great product delivered
Great product delivered, true to description. Customer service and communication top notch. Would definitely buy from this company again.
2023年9月22日
自発的なレビュー
The Renewed Store からの回答
That's so great to hear, thank you for leaving us a review.
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