Warte seit einer Woche auf einen Retourenschein. Per Email keine Rückmeldung und per Telefon keiner erreichbar .So einen schlechten Kundenservice hab ich noch nirgends erlebt. Werde hier nie wieder ei... もっと見る
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レビュアーのコメントを見てみましょう
Sean Wiggins helped deck our our tiny charity with some brilliant iMacs, and did so with great warmth, knowledge and kindness. We didn't feel like we were being over-sold to, and the devices we bought... もっと見る
企業が回答しました
Very quick to respond to my email questions. One phone call to sort my requirements out. Exceptional service. IMac packed in an exemplary way ( would have been almost impossible to damage it dur... もっと見る
Completely satisfied 10/10. Courteous, swift service. An initial mishap (incorrect order paid for) on my part was dealt with immediately and a refund posted on eBay within seconds. Then ordered via th... もっと見る
企業が回答しました
企業情報
当該企業による記述
*SUSTAINABLE | AFFORDABLE | RELIABLE* The Renewed Store (previously trading as Hardware Associates), provides high-quality BSI Kitemark Certified refurbished IT hardware from Dell, Apple, HP, Lenovo and many other brands. FREE Next Day Delivery. 12-month warranty 30-Day moneyback guarantee We are passionate about refurbished tech as we know it provides: • High-performance IT solutions • Low environmental impact • An average 40% cost saving versus new Whether you're an individual looking for a new machine for your home office or personal use, or a business looking to replace your IT infrastructure, refurbished hardware is a reliable, viable and cost-effect option. *TRY RENEWED’S LAPTOP BUILDER* Why pay for new or an over spec’d machine, when you can build your own for up to 40% less and get a 12-month warranty to give you peace of mind? • Choose the CPU, RAM, SSD Storage, Operating System, Webcam, Screen Size and Touchscreen you need – add to basket and checkout. Your laptop will be built, put through our Q20 quality process, and delivered to you FREE, with its charger, within 3 working days. • We only use the highest grade processors, Sold State Drives and RAM to guarantee you a high-performance refurbished laptop. • We only use the highest grade processors, Sold State Drives and RAM with top name brands such as Dell, HP and Lenovo to build our refurbished laptops; high-quality, high-performance, reliable computers you can trust. You can expect your laptop to be a professional design, coming only in black, grey, silver or white.
連絡先
5 Colhook Industrial Park, GU28 9LP, Petworth, 英国
- +44 (0) 1428 707900
- enquiries@therenewedstore.com
- therenewedstore.com
3.7
まあまあ
194件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
false advertising
I was looking for a desktop computer. The one I wanted on the company website had a photo of the computer and a wireless keyboard and wireless mouse. On the product description, it did not say: wireless mouse and keyboard NOT included. When the desktop arrived, there was no wireless keyboard or mouse. I thought this was false advertising. I contacted the company, who quickly replied, but with no apology, or admission of misleading advertising. They offered a wired mouse and keyboard, but would not send wireless ones, which is what I thought I had ordered
2023年6月4日
The Renewed Store からの回答
We are sorry, it was not our intention to mislead. However, as a result of your feedback we have amended our product pages accordingly. Thank you for your order, we hope you enjoy your renewed computer.
Monitor works a treat
Monitor works a treat. Although Grade B was in very good condition...my wife was happy for it to go in the lounge/
2023年5月30日
The Renewed Store からの回答
Well, if it’s allowed in the lounge it must look good!
Thanks for leaving us a review.
I've ordered three times from the…
I've ordered three times from the renewed store, and each time the product quality has far surpassed my expectation, even on grade b items. always fast delivery and well packed too.
2023年5月17日
The Renewed Store からの回答
Thank you for your great review. You are definitely one of our favourite customers!
It isn't too good to be true
Honest well laid out website. I've bought two renewed products from these guys, both of them have exceeded expectation. Their carrier made an error on one delivery estimate, but The Renewed Store customer service team responded to me quickly, courteously and fully addressed the issue on a single contact. Highly recommended.
2023年5月17日
The Renewed Store からの回答
Thank you for an amazing review. We pride ourselves on our customer service and are glad you had a good experience with us. We look forward to seeing you again soon!
Ordered a monitor
Ordered a monitor. It was as good as new. Price was good. Arrived on time.
2023年5月24日
The Renewed Store からの回答
Thank you for taking time to leave a review. We work hard to ensure the quality of the products we send out, so are very happy to hear you are pleased.
Great Dell Laptop
On time, safely packaged,immaculate condition. Laptop is great would recommend and buy again...very pleased.
2023年5月22日
The Renewed Store からの回答
We are so glad you are pleased with your laptop. Thank you for taking the time to leave a review.
Fantastic service and super fast…
Fantastic service and super fast delivery! Highly recommend!
2023年5月14日
The Renewed Store からの回答
That's great to hear, we always try our best. Thank you.
The Renewed Store からの回答
Glad you were pleased with the quality of our product. Thank you for your order.
Tiptop tiptop tiptop tiptop tiptop…
Tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop tiptop
2023年5月10日
The Renewed Store からの回答
Thank you. Thank you. Thank you!
Great quality monitor
Great quality, refurbished monitor at a good price, with 1- year warranty included. Fast dispatch.
2023年5月10日
The Renewed Store からの回答
Glad you are happy with your purchase. Thank you for your order.
Very good service and helpful advice…
Very good service and helpful advice given before purchasing MacBook Air. Trustworthy supplier of refurbed computers. Would use again.
2023年5月10日
The Renewed Store からの回答
That's great to hear, thank you for taking the time to leave a review.
Great purchase
Great purchase. Packaged perfectly.
Computer works great and supplied with wireless mouse and keyboard.
2023年5月8日
The Renewed Store からの回答
Thank you for your review! We are pleased you are happy with your product and experience.
Completely satisfied 10/10
Completely satisfied 10/10. Courteous, swift service. An initial mishap (incorrect order paid for) on my part was dealt with immediately and a refund posted on eBay within seconds. Then ordered via their website and despite my toing and froing and being beyond cutoff for next day delivery, these chaps managed to get the machine (new Dell Latitude 3420) to me next day. Many thanks!
2023年5月4日
自発的なレビュー
The Renewed Store からの回答
Thank you for taking your time to write a review. We are happy to hear you were satisfied with your experience!
Brilliant
Brilliant. Laptop in excellent condition, like new. Delivered next day as promised. All pre-loaded and ready for me to load my apps etc. Couldn’t be better
2023年5月8日
The Renewed Store からの回答
Thank you very much for your review! Extremely pleased to hear you were happy with your product.
Just purchased a grade A Laptop dell…
Just purchased a grade A Laptop dell 9730 with touch Screen. Quick Delivery well packed.
The quality is great being myself an IT Pro.
The only thing is the spacebar its not responding well? Have to press a bit harder.
But everything else is sweet.
2023年5月4日
The Renewed Store からの回答
Thank you for taking your time to leave a review, it is greatly appreciated!
Laptop was awesome
Laptop was awesome, though battery life was below par. Without any hassle they offered to swap mine or supply a new battery. Excellent customer service
2023年5月2日
The Renewed Store からの回答
Thank you for your review! We are glad you were satisfied with how we addressed your issue.
Kind Regards
Great!
Great product, packaging and communication, and a very timely delivery. Will definitely use again. Greatly recommended.
2023年5月3日
The Renewed Store からの回答
Thank you for taking your time to leave a review, it is greatly appreciated! Glad to hear you will consider us again.
Kind Regards
Item was well packaged arrived on time…
Item was well packaged arrived on time exactly as it was described like new.
2023年5月1日
The Renewed Store からの回答
Thank you so much for this review, we appreciate it! We are glad you are happy with your product and experience.
FANTASTIC DEALS AND GREAT VALUE!
FANTASTIC DEALS AND GREAT VALUE!
Delivery was prompt and item was in fantastic condition! GradeA as described!
2023年4月28日
The Renewed Store からの回答
Thank you for your review, it is much appreciated! We are happy to hear how pleased you are.
Great advice, fast delivery and a high quality product. Highly recommend!
Great advice, fast delivery and a high quality product. I was a bit nervous about making my first refurbished purchase but I needn't have been, there's no difference apart from the significantly smaller price tag - highly recommend!
2023年4月27日
The Renewed Store からの回答
Thank you for your review, it is much appreciated! We are happy to hear how pleased you are.
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