I ordered myself slippers which arrived on time. Unfortunately they were too big so I returned them using the pre paid label. The money was paid back into my account within a few days. Very good site... もっと見る
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Over the past few years, this is the company I always go to when ordering a certain make of slipper for my Mum. I normally buy a few at a time, so on occasions I have needed to contact the company t... もっと見る
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The Shoe Shack is an easy firm to deal with; the website is straightforward and packed with shoes and boots, sandals and slippers such that anyone can find a style they like. All the shoes I have purc... もっと見る
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Easy to order and kept up to date regarding delivery. Love the ladies Mokkers slippers, have ordered several pairs for myself and my mother as now she is getting older needs closed in slippers so she... もっと見る
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企業情報
当該企業による記述
Quality footwear at low prices. Shop from a variety of adults and kids shoes. We offer free 30 day free returns and exchanges on all orders.
連絡先
The Shoe Shack, 7 Denington Court, Denington Road, NN8 2QR, Wellingborough, 英国
- theshoeshack.co.uk
4.8
優良
328件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Zedzzz extra wide shoes
Brilliant product, my dad suffers with oedema and has very swollen feet, has struggled to get shoes/slippers to fit but as the backs come off these were perfect
2025年12月27日
The Shoe Shack からの回答
Thank you, Lisa, for your kind review. We're really pleased to hear the product worked well and provided a comfortable fit. Your feedback means a lot to us. The Shoe Shack
I ordered myself slippers which arrived…
I ordered myself slippers which arrived on time. Unfortunately they were too big so I returned them using the pre paid label. The money was paid back into my account within a few days. Very good site with plenty of selection, just unfortunate I had a problem with the size.
2026年1月7日
The Shoe Shack からの回答
Hi Jane,
Thank you for your review.
We're pleased to hear your order arrived on time and that the return and refund were processed quickly.
We appreciate your understanding on the sizing and hope to see you again in the future.
Kindest regards,
The Shoe Shack
The Shoe Shack からの回答
Hi Jane,
Thank you for the 5-star review.
We're glad you're happy with your purchase from us.
Kind regards,
The Shoe Shack
First time I have used Shoe Shack
First time I have used Shoe Shack. No qualms in using them again. Order was dealt with promptly. Delivery was excellent. The shoes I bought were pair of Brown
Fastened down Strap, Size 9. What can I say. Perfect fit. Comfy do not slip around. Go ahead treat yourself to a pair of shoes from the Shoe Shack
2026年1月7日
The Shoe Shack からの回答
Hi Peter,
Thank you for your great review and for choosing The Shoe Shack.
We're really pleased to hear that your order was handled promptly, delivery went smoothly, and that the shoes are a perfect fit and comfortable.
Your recommendation means a lot to us, and we look forward to serving you again.
All the best,
The Shoe Shack
The Shoe Shack からの回答
Thank you for the positive review. Much appreciated. All the best. The Shoe Shack
I have purchased my Denim trainers from…
I have purchased my Denim trainers from The Shoe Shack three times now. They are hard wearing but feel soft and comfortable. The Shoe Shack offer quality footwear at very good prices with a second to none service and delivery
2025年12月29日
The Shoe Shack からの回答
Thank you for your lovely review and for being a repeat customer. We're really pleased to hear that you find the denim trainers comfortable, durable, and good value. Your kind words about our service and delivery mean a lot to us. We look forward to serving you again soon.
Very prompt delivery and really…
Very prompt delivery and really competitive price on my favourite slippers.
2025年11月13日
The Shoe Shack からの回答
Good morning,
Thank you for the positive review. We appreciate it very much.
Kind regards,
The Shoe Shack
Easy to place an order which was…
Easy to place an order which was delivered in good time.I made a previous purchase with the same result so obviously l recommend The Shoe Shack.
2025年11月2日
The Shoe Shack からの回答
Hi Mike,
Thank you for being a repeat customer.
We appreciate the positive review.
Kind regards,
The Shoe Shack
The Shoe Shack からの回答
Hi there,
Thank you for your custom and the positive review.
We appreciate it very much.
All the best,
The Shoe Shack
It's just so easy
It's just so easy, a great choice and great quality and service is very good.
2025年10月21日
The Shoe Shack からの回答
Hi Mr Hawkins,
Thank you so much for your kind words.
We're delighted you found everything easy and were happy with our quality and service.
Kind regards,
The Shoe Shack
Fast service
Ordered online. Shoes well packaged and arrived within a couple of days. Shoes good quality and fitted well. Happy with service. Would use again.
2025年10月12日
The Shoe Shack からの回答
Hi Ruth,
Thanks so much for the lovely review. We're glad the shoes arrived quickly, were well packaged, and fit well.
Delighted you're happy with the quality and service. We really appreciate your support and look forward to serving you again.
Kind regards,
The Shoe Shack
Slight quality issue
Some of the stitching had come undone on the slippers on arrival. I repaired it to save waste and postage. Otherwise all fine.
2025年9月2日
The Shoe Shack からの回答
Hi Anon,
Thank you for your feedback. We're sorry to hear that the stitching wasn't perfect when your slippers arrived. We offer free returns so you don't have to cover postage costs yourself.
If this ever happens again, please return the item free of charge so we can put things right for you straight away.
We really appreciate that you chose to repair them rather than send them back, but we'd love to make sure your experience is fully positive. If you feel able, we'd be very grateful if you could update your review to reflect this.
Thanks again for your order and for helping us improve.
Kind regards,
The Shoe Shack
Dealt with very quickly
Dealt with very quickly and shoes received by Royal Mail within 3 days. Well done.
2025年9月1日
The Shoe Shack からの回答
Hi Ann.
We're so pleased to hear your order arrived quickly and that you're happy with our service. We really appreciate your feedback.
Kind regards,
The Shoe Shack
swift despatch
Ease of finding the style on the website, clarity of what shoes were in stock, & swift despatch and delivery.
2025年8月30日
The Shoe Shack からの回答
Thank you, Mrs Hallett.
We're so pleased to hear you found our website easy to use and that your order was dispatched and delivered quickly.
We really appreciate your feedback and hope to see you again soon.
Kind regards,
The Shoe Shack
The Shoe Shack からの回答
Hi Patricia,
Thank you for your positive review.
We appreciate it very much.
All the best,
The Shoe Shack
The Shoe Shack からの回答
Good morning Robert,
I hope you're well.
We appreciate the positive feedback you have given us and we're glad you're happy with your purchase from us.
Kind regards,
The Shoe Shack
The Shoe Shack からの回答
Hi Mark,
Thank you for the positive feedback. We appreciate it.
All the best,
The Shoe Shack
Slippers great quality and fits well
2025年8月17日
The Shoe Shack からの回答
Thank you, Irene. We're delighted to hear the slippers fit well and that you're happy with the quality. We really appreciate your feedback. Kind regards. The Shoe Shack
Not happy with promised delivery
I paid to have slippers delivered on Monday, so I could take them into hospital on Tuesday, but they didn’t arrive in time.
I’ll return them unopened.
This has all cost me money so am not happy.
2025年8月15日
The Shoe Shack からの回答
Hi Kiki,
We're very sorry to hear you were disappointed. Your order was placed late on Friday 15th and delivered on Wednesday 20th, which was within the 1-2 working day Premium Delivery timeframe (Monday and Tuesday being the working days).
We completely understand that this didn't meet your needs in time for hospital and regret the inconvenience caused.
A prepaid return label has been provided so you can return the slippers for a full refund, (including the extra paid for Premium Delivery), so this will ultimately cost you nothing.
Apologies again for the inconvenience caused.
Kind regards,
The Shoe Shack Team
Excellent customer service
Excellent customer service, 1st pair came were too small, no hassle to exchange, requested next size up, free return and next pair came within a day.
2025年7月24日
The Shoe Shack からの回答
Hi Jenny,
Thank you so much for your kind words!
We're really pleased to hear that you were happy with the exchange process and that the replacement pair arrived quickly. It's great to know everything went smoothly and that you're satisfied with our service.
If you need anything else, we're always here to help.
Kind regards,
The Shoe Shack
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