theskinyourein.co.uk レビュー 

119
TrustScore 5段階評価の3

2.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Found this site online as one of Dermalogica official authorised sellers. Ordered £115 worth of products on 13th October, delivery estimated 17-21st October. When looking at tracking t... もっと見る

5つ星のうち1の評価

I ordered Dermalogica products online on 16th Sept and have never received my order despite being advised they would be sent 25th Sept. I chased with emails and social media messages and tried calling... もっと見る

5つ星のうち5の評価

Thank you again for delivering great skin care products! On day 2 of face peels and already see/feel a difference! I have used the superfoliant and vitamin masque before, so already know these are bri... もっと見る

企業が回答しました

5つ星のうち1の評価

Placed an order on 6 September for £79 then received email stating it would be delivered between 12/16 September received nothing. Since 19 September have emailed several times left numerous messages... もっと見る

企業情報

  1. 健康・美容製品店
  2. 美容製品提供業者
  3. 美容用品店
  4. 化粧品店
  5. スキンケア クリニック

当該企業による記述

Retailing discounted dermalogica, skincare, lifestyle & wellbeing products. Led by a passionate qualified dermalogica skincare expert! 🤍


連絡先

2.8

まあまあ

TrustScore 5段階評価の3

119件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

レビュー依頼の記録がありません

この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.8

すべてのレビュー

(119)

過去12か月のレビュー数: 5

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

No order fulfilled

Ordered in January,recipient a confirmation email and that has been the last response. I still not received order. Have written several email,requesting goods or refund still not received a response. Would not recommend anyone to buy from this company

2025年1月20日
5つ星のうち3の評価

Slow delivery, poor communication

Slow delivery - nearly three weeks - with little in the way of explanation for the delay. Not at all easy to contact (no replies to emailed queries). However, the items were well packaged and as described when they did eventually turn up.

2025年2月1日
自発的なレビュー
5つ星のうち1の評価

Really disappointed this time around…

Really disappointed this time around ordering. I normally receive good service but this time around I’ve had my money taken from my account and told my order is on its way. Chased 3 times now and no communication at all to my enquiries. Really disappointing 😦

2025年1月15日
自発的なレビュー
5つ星のうち1の評価

Purchased 2 weeks before Christmas paid…

Purchased 2 weeks before Christmas paid for faster delivery promised In time for Christmas 2 days before was messaging and emailing and been told yes it will be delivered but never received then got a message 4 days after asking if I wanted to have another sent out which I politely refused to then have to chase my refund wouldn’t use this company again

2024年12月17日
theskinyourein.co.uk ロゴ

theskinyourein.co.uk からの回答

Dear Nick, as before we were extremely sorry you didn’t receive your parcel.
We fulfilled your order within the expected time but unfortunately Evri delivery service let us down. As you know we did everything we could to chase it but Evri then mailed you direct to say it was lost.
We believe our correspondence in this matter was as quick and thorough as we could and the only reason for delay with the refund was due to Christmas closure for three days.
We apologise again for matters outside of our control with the delivery company.



5つ星のうち5の評価

Good Service

Easy to order and delivered on time. Kind regards

2024年12月17日
theskinyourein.co.uk ロゴ

theskinyourein.co.uk からの回答

Many thanks for your 5 stars Maria 🤍

5つ星のうち5の評価

Good price

Good price. Slow delivery but disclosed when order email confirmed. Free samples were received gratefully. Would re order with you!

2024年11月5日
theskinyourein.co.uk ロゴ

theskinyourein.co.uk からの回答

Thank you for your 5 stars Sally 🤍

5つ星のうち1の評価

BEWARE! Money taken and no goods provided

I ordered goods to the value of £90.25 in Dec 24. They despatched the wrong items (they substituted the item I ordered as they were out of stock) They agreed I could return the item for a full refund (as is my statutory rights) and forwarded a label to facilitate this. It is now 5 MONTHS since they received the item back and I am yet to receive my refund. I have emailed Elizabeth in their Cust Service dept 6 times now and she is now simply ignoring me. I have emailed their Sales Dept in a further attempt to have this resolved but again have received no response. I will not be ordering from them again and would warn others against doing so

2024年5月20日
自発的なレビュー
5つ星のうち5の評価

First class customer service

First class customer service. My product was out of stock after order. I was contacted and informed of this. I was offered a refund or I could wait for the product to come back into stock. I opted to wait and was kept informed throughout. Once the product was back in stock I was informed of its dispatch. This type of service is very rare. I definitely recommend this company and will be a regular customer.

2023年11月24日
theskinyourein.co.uk ロゴ

theskinyourein.co.uk からの回答

Angela we really appreciate your 5 stars
and your understanding. Thank you 🤍

5つ星のうち5の評価

Fantastic products and service

Fantastic products and service. My go to for skin needs, candles, diffusers and Christmas presents 🎁

2023年10月28日
theskinyourein.co.uk ロゴ

theskinyourein.co.uk からの回答

Thank you Romy, appreciate your 5 stars 🤍

5つ星のうち1の評価

My received order was not as…

My received order was not as advertised. Apart from it taking far too long to send or despatch items were missing. I have contacted them via email to see if they will resolve the issue. I will keep trust pilot posted.

2023年10月9日
theskinyourein.co.uk ロゴ

theskinyourein.co.uk からの回答

Good Morning.
Firstly we do apologise about your delayed order.
If you had have reached out to us first via any of the communications we have on our site then we would have gladly settled any confusion as well as tried to correct the supposed missing items.

We’ll await your email and responses in order to correct this issue.

Best Wishes to you in the mean time
theskinyourein.co.uk

Further to this reply, we haven’t had any communication from you so we can only assume you were mistaken.

5つ星のうち1の評価

I have never received the order…

What has gone wrong is that I have never received my order. Despite contacting you twice, I can't get any reply, let alone a refund.

2023年9月11日
theskinyourein.co.uk ロゴ

theskinyourein.co.uk からの回答

Hi Janice,
We so sorry you haven’t received your order.
Might you be able to give us some more detail, order number for example and we’ll look straight into this…
Sales@theskinyourein.co.uk

5つ星のうち5の評価

A good company to order from .I have…

A good company to order from .I have ordered from the skinyourein a few times now, Good prices ,prompt delivery free samples which are useful and good customer service .

2023年9月28日
theskinyourein.co.uk ロゴ

theskinyourein.co.uk からの回答

We appreciate your 5 stars as well as your repeat custom Christine 🤍

レビューの対象になっている企業の方へ

プロフィールを登録して、Trustpilot の無料ビジネス ツールにアクセスし、お客様とのつながりを広げてください。

無料アカウントを取得

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報