I’ve used this company a few times now and they’ve been great. Fast shipping. Yesterday I had an issue where I noticed the shipping address had gone through incorrectly on my order. It was evening an... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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All i can say about this company, is that their customer service is outstanding, i had an issue regarding a purchase and they resolved this instantly for me. I wish other companies were as efficient a... もっと見る
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It this real? I ordered an item which never delivered to me. I am teying to contact the customer service but I can't find number. I filled an online form twice from the website to get update abo... もっと見る
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Superb customer service - My return order of trainers was lost (my fault, I used an Amazon return QR code instead of The Sports Edit), I was helped by Waqar who could not have been more understanding... もっと見る
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企業情報
当該企業による記述
At The Sports Edit, we want to inspire your movement. As part of the Marks & Spencer family, we bring you a trusted, curated selection of the world’s most exciting activewear brands. From global names like Nike, Adidas and On, to emerging brands like Sweaty Betty and Varley, we’ve got you covered for any activity. Shop with confidence, knowing you’re backed by M&S’s legacy of trust, style and value. *Enjoy FREE shipping on UK orders over £70, FREE UK returns/exchanges, and 10% off your first order.*
連絡先
4.0
ほぼ満足
927件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 97％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Standout Customer Service
I’ve used this company a few times now and they’ve been great. Fast shipping.
Yesterday I had an issue where I noticed the shipping address had gone through incorrectly on my order. It was evening and I dropped them an email, not expecting any response until at least today. I was wrong - they answered within minutes and sorted everything out for me. Jasmine was extremely helpful and it’s very refreshing to actually receive good customer service these days! I will be using them a lot more going forward, especially as I love ordering gym wear!
2026年6月16日
自発的なレビュー
The Sports Edit からの回答
Hi Vicki, thank you so much for taking the time to leave such a kind review! We really appreciate your continued support and are delighted to hear you’ve had such positive experiences with our team. Your feedback mean a lot to us 😊.
We are always here to help,
The Sports Edit Team
All i can say about this company
All i can say about this company, is that their customer service is outstanding, i had an issue regarding a purchase and they resolved this instantly for me. I wish other companies were as efficient as them. Thankyou jasmine.
2026年6月16日
自発的なレビュー
The Sports Edit からの回答
Hi Lisa, thank you so much for your wonderful feedback! We’re thrilled to hear our team made such a positive impression and that your issue was resolved quickly. We truly value your support and we hope to welcome you back again soon :).
Always here to help,
The Sports Edit Team
Customer service is excellent.
Customer service is excellent.
Prices are also competitive on great brands.
I would not hesitate to recommend or purchase from this company again.
2026年6月1日
自発的なレビュー
The Sports Edit からの回答
Hi Gina, thank you so much for your very kind 5 star review! We really apreciate you taking the time to share your positive experience :).
Always here to help when you need us,
The Sports Edit Team
It this real?
It this real?
I ordered an item which never delivered to me. I am teying to contact the customer service but I can't find number.
I filled an online form twice from the website to get update about my order, no response. I found an email address and sent an email, no response. It's been weeks, but no joy of getting my parcel, getting response or refund😔
2026年6月7日
自発的なレビュー
The Sports Edit からの回答
Hi Ashok, we are so sorry to hear that you have not recieved your order just yet. Upon review, we can see that our team are responding to your messages, we are just awaiting a response back from yourself, so we can proceed with the next steps to get this all resolved for you as quickly as possible. If you do not see our responses in your regular inbox, make sure to check you spam/junk folder just in case.
We are always here to help,
The Sports Edit Team
Superb customer service
Superb customer service - My return order of trainers was lost (my fault, I used an Amazon return QR code instead of The Sports Edit), I was helped by Waqar who could not have been more understanding and professional and helpful. Amazon returned the trainers to TSEdit and I was immediately refunded. Very happy!
2026年6月10日
自発的なレビュー
The Sports Edit からの回答
Hi Julie, thank you so much for your kind review! I am so sorry to hear about the mix up with your return, but pleased that we were able to help resolve things for you quickly. We really apreciate you taking the time to share your positive experience.
Always here to help,
The Sports Edit Team
I had to return for a different size
I had to return for a different size, it was easy & correct size was sent out as soon as I returned.
2026年5月25日
自発的なレビュー
The Sports Edit からの回答
Hi Lynne, thank you so much for your kind review! We really appreciate your feedback.
We are always here to help,
The Sports Edit Team
Good customer service
Got a good deal on a pair of trainers from The Sprts Edit, but delivery was slow as Evri lost them which was frustrating. Sofia from customer services was very responsive and arranged a replacement order Friday and my shoes arrived on the Monday. Thank you Sofia; great job.
2026年6月8日
自発的なレビュー
The Sports Edit からの回答
Hi RG, thank you for your feedback, and we’re very sorry for the delay with your delivery, we understand how frustrating that must have been. We’re glad Sofia was able to help quickly and get your replacement to you so promptly. We really appreciate your support!
Always here to help,
The Sports Edit Team
Competitive price and quick delivery
Easy to order, and super quick delivery, all at a competitive price
2026年4月17日
自発的なレビュー
The Sports Edit からの回答
Hi Nicola, thank you so much for your kind review, it really does mean a lot to us 😊.
Always here to help,
The Sports Edit Team
The Sports Edit - great website…
The Sports Edit is a great website selling all the greatest brands in one place and includes some of my favourite brands that don’t sell direct to the UK. The end-to-end experience was seamless and delivery very quick and efficient.
2026年5月14日
自発的なレビュー
The Sports Edit からの回答
Hi LGL, thank you for your kind review! We’re so glad you enjoyed shopping with us, and our brand selection. We really appreciate your support!
Always here to help,
The Sports Edit Team
I requested a full refund because the…
I requested a full refund because the size was UK size, not USA size and I was charged a fee for shipping both coming and going. Full disclosure would have avoided all of this. I will never do business with this company again.
2026年5月21日
自発的なレビュー
The Sports Edit からの回答
Dear Alice, thank you for your feedback, and we’re sorry to hear about your experience.
As a UK-based company, all of our sizing is listed in UK sizes, which is noted on our website. Our returns policy, available online, also outlines that return postage is the customer’s responsibility and that original shipping costs are non-refundable.
We’re sorry this was missed and appreciate you taking the time to share your thoughts.
We are always here to help,
The Sports Edit Team
Great trainers very supportive and very…
Great trainers very supportive and very good to walk in
I suffer with plantar fasciitis so I can now walk for about 30 mins pain free.
2026年5月29日
自発的なレビュー
The Sports Edit からの回答
Hi Amanda, thank you so much for taking the time to share your positive experience with us! 😊 We are so pleased to hear this.
Always here to help,
The Sports Edit Team
Excellent selection of goods at great price
The Sports Edit was a great shopping experience. Great choice of goods at a really good price with free shipping. What more could you want? Definitely recommend.
2026年6月7日
自発的なレビュー
The Sports Edit からの回答
Hi Maggie, thank you so much for your lovely review and for taking the time to share your experience with us! 😊 We’re so glad you enjoyed shopping with us and really appreciate your recommendation.
We are alway here to help,
The Sports Edit Team
Quick dispatch and quality products
2026年6月7日
自発的なレビュー
The Sports Edit からの回答
Hi Anetta, thank you so much for your kind feedback, we really appreciate you taking the time to share it with us!
Always here to help,
The Sports Edit Team
Do not buy from these they are the…
Do not buy from these they are the worst wore trainers 4 times and they tell me it's the style and won't do anything well I'm contacting trading standards and my card issuer horrible customer service they will come back and tell me it's a retro look the trainers have been worn 4 times and fell apart I even spoke with Nike who told me that's not the look I raised this months ago I didn't wait 8 months so don't lie and make it out like we didn't come to you months ago I am now contacting trading standards
2026年4月6日
自発的なレビュー
The Sports Edit からの回答
Dear Natalie, we're really sorry to hear this. Following a thorough review, we can confirm that your trainers are not experiencing a fault. The style features a retro finish, and after around 8 months of wear, some signs of use are to be expected.
Our assessment found that the trainers remain in good condition and are fully fit for purpose, so there is nothing to be concerned about. As such, we stand by our decision and are unable to offer any further assistance regarding this matter.
However, if you do experience or suspect a genuine manufacturing defect with the trainers in any way, we will of course be here to assist you with your concerns.
We are always here to help,
The Sports Edit Team
Excellent online shopping experience
Excellent online shopping experience. Had items I wanted on sale , plus I had earned extra points which I was able to use against purchases, so got a.very good deal. Items arrived quickly.
2026年6月6日
自発的なレビュー
The Sports Edit からの回答
Hi Tanya, thank you so much for taking the time to share your feedback with us! 😊 We’re really pleased you had a great shopping experience and were able to make the most of our TSE Club loyalty programme.
Always here to help,
The Sports Edit Team
Good Service, Order arrived promptly.
Order arrived promptly, I had to send a couple of things back, returns process was really easy. Very competitive prices, which is always a positive. Thank you
2026年5月22日
自発的なレビュー
The Sports Edit からの回答
Hi Sarah, thank you so much for taking the time to leave your kind feedback, it really means a lot to us!
Always here to help,
The Sports Edit Team
The Sports Edit からの回答
Hi Alexandra, thanks so much for your lovely review, we’re really grateful for your support.
Always here to help,
The Sports Edit Team
Nice trainers at good price
Nice trainers at good price. Delivered quickly. Bought from sports edit before and very pleased with the service, so will hopefully use them again.
2026年5月15日
自発的なレビュー
The Sports Edit からの回答
Dear Mo, thank you for your positive review! We’re really pleased to hear you’re happy with your purchases and our service. We greatly appreciate your continued support😊.
Always here to help,
The Sports Edit Team
Parcel arrived very quickly and was…
Parcel arrived very quickly and was left where I requested.
2026年5月21日
自発的なレビュー
The Sports Edit からの回答
Hi LK, thank you so much for your kind review, we really value your support.
Always here to help,
The Sports Edit Team
The Sports Edit からの回答
Hi Tope, thanks so much for your review, we’re really grateful for your support.
Always here to help,
The Sports Edit Team
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