Bought this toothbrush for my son, unfortunately got a lemon. But contacted the company they helped troubleshoot the issue right away. When that didn't work they immediately shipped out a new one.... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great product I've been using for over a year now. I needed customer service assistance and it was helpful, friendly and quick. Great company.
The customer follow up service is brilliant. I had an issue with the unit charging properly, sent an email & got a response very quickly considering a 14-hour time difference. Problem resolved ov... もっと見る
Ordered toothbrush heads. They were advertised in Indonesian rupiah and I paid IDR as well. So, I assumed they were available from Indonesia. Turns out they ship them from China and Malaysia. This ta... もっと見る
企業情報
当該企業による記述
Sustainable Tomorrow promote an eco-friendly lifestyle via personal care products such as the Zen Bamboo Electric Toothbrush along with other bamboo products that will complement perfectly your day-to-day as well as on-the-go experience.
連絡先
13 AV DU GENERAL LECLERC, 95660, Champagne Sur Oise, フランス
- contactus@thesustainabletomorrow.com
- thesustainabletomorrow.com
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ネガティブなレビューの 33%に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great toothbrush heads!
Great speedy delivery for my electric toothbrush replacement heads. They fit perfectly & I’m very happy to reduce my use of plastic!

Sustainable Tomorrow からの回答
Great customer service
Great customer service. After sending through photos of my issue the customer service lady came back to me the same day explaining my problem (my fault) and how to rectify it. They followed up to make sure my issue was resolved and also gave me a discount on my order. I wish every company was as responsive and friendly. Thank you

Sustainable Tomorrow からの回答
A fantastic company!
A fantastic company! Absolutely love my bamboo electric toothbrush, it keeps my mouth feeling so fresh and clean 🥰

Sustainable Tomorrow からの回答
Quality sustainable product
Quality sustainable product. One charge lasts for weeks on end. Highly recommended.

Sustainable Tomorrow からの回答

Sustainable Tomorrow からの回答

Sustainable Tomorrow からの回答
My toothbrush stopped charging so when…
My toothbrush stopped charging so when I emailed them, they walked me through a troubleshoot and when that didn’t work they swiftly proposed to send a replacement. Love this toothbrush because of what it’s made out of and how well it cleans my teeth!

Sustainable Tomorrow からの回答
Got my sustainable refill today
Got my sustainable refill today. I like that I don’t have to keep track of when to change my brush head. When the new one comes, it’s time to change!

Sustainable Tomorrow からの回答
Phenomenal customer service
Phenomenal customer service. The issue with my order was resolved swiftly and with no hassle, no questions asked, and my replacement order arrived quickly and in great shape. Thank you!

Sustainable Tomorrow からの回答
This is my first sustainable toothbrush…
This is my first sustainable toothbrush and I love it! It’s so gentle yet powerful. Great company! Great communication.

Sustainable Tomorrow からの回答
Amazing customer service and such a…
Amazing customer service and such a well-designed and sustainable product! No one needs to continue brushing their teeth with plastic. Thank you for disrupting the way toothbrushes have been made.

Sustainable Tomorrow からの回答
I love this toothbrush
I love this toothbrush , the natural brush fibres, the bamboo, the long life battery.
I did have a problem with the battery charging recently & got in touch with customer service. Solved the problem.
Love solving a problem , opposed to discarding .

Sustainable Tomorrow からの回答
Second the best
The first time I bought one of the electric toothbrushes, it lasted less than a year When black Friday came around, I was hesitant to buy another one. My second toothbrush is still alive and kicking, I just buy the replacement heads. Customer service is also responsive if there are any issues.

Sustainable Tomorrow からの回答
My favorite toothbrush heads & electric…
My favorite toothbrush heads & electric set ever! Makes me feel so much cleaner thank you & saving our environment from harmful plastic!

Sustainable Tomorrow からの回答

Sustainable Tomorrow からの回答
Perfect tooth brush for me if i would…
Perfect tooth brush for me if i would built a thoot brush it would be this one

Sustainable Tomorrow からの回答
Great sustainable products with…
Great sustainable products with excellent customer service

Sustainable Tomorrow からの回答
Don’t waste your money …
If you’re accustomed to a regular electric toothbrush, don’t buy it. The bristles are super soft and drag. The shape doesn’t allow you to get into all the corners as well as a round head. It’s a waste of money.
And this company won’t return your money. You’ll be directed to spend your own money to return it to China and you won’t even get a return on items other than the toothbrush, like the holder or the case. You’ve got no chance of getting a return on the actual toothbrush itself, because you’re not even allowed to look at it, let alone try it.

Sustainable Tomorrow からの回答
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