Communication is not very good. I sent two emails and didn't receive any back. Maybe if I complained on X or FB I would get a better result. Delivery failed at first with no means of communicating wit... ãã£ãšèŠã
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I received the items within reasonable time, no problem there. Unfortunately, I could not use the parts as the phone itself had broken beyond repair by the time I got the parts. Needed to conta... ãã£ãšèŠã
Its my first time buying from Techbase, the battery given was different from what I expected but still works on my phone BUT that is my own fault, I did not check the model number. The customer servic... ãã£ãšèŠã
We urgently needed a new battery for our daughters smartphone we found one at Techbase it was despatched and we received it within 2 days now her phone is really good and holding charge, thankyou .
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UK Based supplier of all types of mobile phone parts, tablet parts, gaming parts, new and used phones, tablets, laptops and related accessories. With over 5000 Plus spare parts in stock to choose from like phone screens, batteries, speakers and much more. Next day delivery!
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20 Benson Road, WA3 7PQ, Warrington, è±åœ
- 07432212348
- info@thetechbase.co.uk
- thetechbase.co.uk
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The wrong product was delivered and itâŠ
The wrong product was delivered and it was not possible to communicate with the vendor for a refund
Battery arrived in no time at a great price!
I ordered a battery for a mobile phone. It arrived within 24 hours and was the best priced option!!!
iphone mic repair
Fixed my phone swiftly and for a very reasonable price. Good communications throughout the process. Would recommend without hesitation. Mark Smith
Its my first time buying from Techbase
Its my first time buying from Techbase, the battery given was different from what I expected but still works on my phone BUT that is my own fault, I did not check the model number. The customer service was really good, they responded in a couple days in email and was helpful. Keep in mind the delivery will take at least 1 week depending on which delivery service you pick and if it was a weekday/weekend if you are buying one item like me High probability that I'll be buying againð
Great product fast delivery what moreâŠ
Great product fast delivery what more can you ask.
Communication is not very good
Communication is not very good. I sent two emails and didn't receive any back. Maybe if I complained on X or FB I would get a better result. Delivery failed at first with no means of communicating with DPD either. The parcel eventually arrived when I was about to phone the bank to cancel the purchase. Also, the website leads us to believe we are getting original replacements which is not true. So bought from them to get originals and got Chinese merchandise more expensive than the same on Amazon. With this experience I am unlikely to purchase again.
Good service from Techbase, but not so good battery
Good service from Techbase - the replacement battery for my old Huwei phone arrived quickly as promised. However, once installed the battery is holding its charge worse than the original. Maybe the phone is getting to the end of it's life but i would have expected a new battery to last longer than the 7 year old one.
Replacement batteries
Excellent customer service as per usual, speedy arrival of my order.. Cannot speak highly enough of The Techbase.. Well done..
It was easy to find the correct batteryâŠ
It was easy to find the correct battery for my phone - despite the age of it. Prompt delivery.
They sorted the problem out withoutâŠm
They sorted the problem out without hesitation. Well done and thank you. Ken Drury
Faulty battery
Bought an Ipad battery from them and paid £10 for delivery which is steep. I see from other comments I am not alone there but as a small business i sort of get it. Overall the battery was competitive when you compared against the all in costs elsewhere.
Battery arrived looking new but with a sticker that had been ripped off it before so I wasnt sure if it was new or used. Gave them the benefit of the doubt and installed it. Sadly the Ipad shut off randomly all the time with this battery in. Replaced the battery again and it now works.
I havent tried to return this as for £23 it will cost me more in admin than I will make back. on the fence as to if this was bad luck or bad QA. Hopefully this is a useful review for them to take feedback from. Faults can happen to all of us
Received product on time and intact.
Great delivery time
I ordered a replacement phone battery, and paid for express delivery. it was delivered a day earlier than expected. Great service.
Good product, quick delivery, sluggish after-sale support
I received the items within reasonable time, no problem there.
Unfortunately, I could not use the parts as the phone itself had broken beyond repair by the time I got the parts.
Needed to contact company a few time to receive answer, but eventually, I could return the items and I was issued a refund.
Your delivery charges must be transparent upfront
Your delivery charge, apart from being very high, is only detailed at the very last click, and no alternative delivery options/costs given. I go out of my bay to purchase directly from British companies and endeavor to avoid likes of Amazon. Your delivery costs & options MUST be detailed upfront! Not to do so, may not be legal - will check.
Then to compound the problems, Received email from DHL of delivery within a 12 hour period, so stayed in all day, only to receive text late in the day to say it will now be the following day! NEVER AGAIN!! These type of disingenuous practices pushes people to the likes of Amazon. Shame! Poonam Sharma

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