The customer service is wonderful. I've found the people who offer their services to be professional, helpful, even educational for me, teaching me the ropes as I've learned as a writer and publish... もっと見る
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My writer, editor, and cover designer at The Urban Writers are excellent. So much better than the AI drivel that so many others are using these days. I know they are real professionals doing their o... もっと見る
I worked on a number of books now with The Urban Writers and a number of their professionals throughout the processes of creating those books. As a busy professional trying to build a book business,... もっと見る
企業が回答しました
My graphic artist, Polly Arts, has done an amazing job with my covers! Skilled and swift, with the knowledge of what my covers need to appeal to readers. My experience with her, and Urban Writers h... もっと見る
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企業情報
当該企業による記述
Connecting customers with freelancers through a collaborative and intuitive workspace that provides a seamless experience for all users. We are an invaluable resource that brings customers and freelancers together, saving them time and money. We empower customers to focus on the big picture while our freelancers pay attention to detail. We are simplifying content creation through innovation and removing barriers to make successful collaboration between customers and freelancers an attainable reality.
連絡先
60 Atlantic Avenue Toronto, M6K 1X9, Ontario, カナダ
- +1 (855) 742-0902
- support@theurbanwriters.com
- theurbanwriters.com
4.2
ほぼ満足
673件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I had a great experience with the Urban…
I had a great experience with the Urban Writers. The Ghostwriter, the formatter, editor and cover designer exceeded my expectations. I was very pleased with the final product
2024年7月15日
theurbanwriters.com からの回答
Hello there Abiodun,
We're quite ecstatic to receive this amazing feedback about our freelancers, as we always aim to ensure that we vet the best performing freelancers who will not only meet your requirements, but ensure that you have a pleasant experience with us.
We appreciate you taking the time to share this with us, as it is motivation for our freelancers to maintain the quality standards that we promise every user on our platform.
We are looking forward to future collaborations with you.
Warmest Regards,
The Dibbly | The Urban Writers team!
Wonderful team at The Urban Writers!
As a 'brand-new' author, TUW was the perfect solution to fine-tune my manuscript to an extraordinary final book. As this is the first volume of an 11-volume series, I look forward to utilizing their services throughout the completion of my series.
2024年7月12日
theurbanwriters.com からの回答
Hi Louis,
Thank you so much for your kind review, we truly appreciate it!
We are pleased to hear that you had a wonderful experience with us, and we are super excited to be a part of this amazing journey that you have embarked on!
If you need anything, please let us know.
Kind Regards
The Dibbly | The Urban Writers Team!
Urban Writers- High Standards- Delivered!
I knew that Urban Writers had high standards going in, and that's why I chose them. They delivered. My ghostwriter could not have been better. She was thoroughly engaged with the project and the characters, adding an extra dimension to the work. She also listened to my suggestions and was easy to communicate with. Using Urban Writers helped make the process of choosing a ghostwriter easy and offered plenty of choices. I will definitely use them to continue my series!
2024年7月4日
theurbanwriters.com からの回答
Hi Mark!
Thank you for your kind review, we appreciate it!
We are pleased to hear that you had a wonderful experience collaborating with us, and your freelancers. That is great news!
We look forward to collaborating with you on your series, and we are thrilled to be a part of this exciting journey!
If you need anything, please let us know.
Kind Regards
The Dibbly | The Urban Writers Team!
They are an amazing team
Well, my first book has just been published and it was quite the process. I am 73 and Computers for Dummies is like getting a PH D. I can't express enough gratitude for The Urban Writers for all their help from start to finish. They assisted me on how to choose writers and designers. They helped me through all my mistakes with patience and no judgments. If I could go back and dedicate the book to them I would. They are an amazing team.
2024年10月4日
自発的なレビュー
theurbanwriters.com からの回答
Hi Carl!
Thank you so much for your kind review, we honestly appreciate it!
Congratulations on publishing your book! We are beyond thrilled to have been able to be a part of this wonderful journey of yours, and we are excited to collaborate with you again.
We wish you all the best!
If you need anything, please let us know.
Kind Regards
The Dibbly | The Urban Writers Team!
Their team of freelancers helped produce best selling books
TUW plagiarism pro service is top notch. They are thorough and give clear direction to keep me as a writer and publicist out of trouble. The editors have been diligent and attentive to detail. The illustrator and recent book cover designer have also been a joy to have on the project. I have enjoyed working with these professionals. When there is a problem, customer support has been responsive and informative. I try to be proactive with questions to make sure I understand the work I should expect before I am deep in the project. Overall it has been a pleasant experience and We have produced some top selling books which Is the goal all along.
2024年9月15日
自発的なレビュー
theurbanwriters.com からの回答
Hi there Rochelle,
Thank you so much for your wonderful review! We genuinely appreciate your kind words about the freelancers you collaborated with, along with our support team.
Nothing brings us more joy than hearing that you had a positive experience with our service. Your feedback means a lot to us and motivates us to continue delivering the best possible service.
As a company that strives to prioritize your satisfaction, we are pleased to hear that we have met your expectations.
We definitely look forward to more collaborations with you.
With Sincere Gratitude,
The Dibbly | The Urban Writers team!
Trusted Help
TUW has been a great source for ghost writing to cover design. I use them over and over again.
2024年7月4日
theurbanwriters.com からの回答
Hello there Heidi,
It's absolutely great to hear that you are loving the services we provide, as we pride ourselves in providing quality standards that will make your experience with us as seamless as possible.
Thank you so much for taking the time to share this amazing feedback and we appreciate you entrusting us with your content creation needs.
Looking forward to more projects with you,
The Dibbly | The Urban Writers team!
I'll use these services again
I'll use these services again. The writers the company picks for their premium, are just that Premium. I really like the support staff. 90% give it their all and more. Thank you.
2024年7月3日
theurbanwriters.com からの回答
Hi Connie,
We're very pleased to hear that you were satisfied with the quality of our Premium writers, as they are carefully vetted to ensure that customers are guaranteed a quality final product.
We appreciate this lovely feedback about our support team, as this will encourage them to maintain this level of support so that you can rest assured that we can always assist as best as possible when it may be needed of us.
Hopefully we'll be collaborating with you on more projects soon.
With Sincere Gratitude,
The Dibbly | The Urban Writers team!
easy from start to finish
They made the process easy from start to finish. I'll definitely use them again.
2024年7月1日
theurbanwriters.com からの回答
Hello Terry,
This is certainly amazing to hear, as have tailored the platform to be as user-friendly as possible to make your project development as seamless as possible.
We appreciate you entrusting us with your project, and we definitely can't wait to collaborate with you on your upcoming projects.
We cannot thank you enough for choosing our platform to make your creative vision a reality and wish to extend our gratitude.
Warmest Regards,
The Dibbly | The Urban Writers team!
As a first-time user
As a first-time user, I found TUW's processes easy to follow and understand. I was able to connect with great professionals who helped me prepare my book for publishing. I highly recommend TUW to anyone seeking professional freelance writers, editors, and other support services for book preparation.
2024年6月27日
theurbanwriters.com からの回答
Hello there Don,
We're really thrilled to receive such a wonderful review, as this assures us and our team of freelancers that the process has been well streamlined and it's easy to understand.
We appreciate you taking the time to let us know about your experience with us, as we always aim to provide all our customers with a quality content creation journey that will encourage you to continue choosing us for your future projects as well.
We look forward to collaborating with you on future projects.
Thank You,
The Dibbly | The Urban Writers team!
Don’t know how I signed into this…
Don’t know how I signed into this really except through a scam
2024年9月25日
自発的なレビュー
theurbanwriters.com からの回答
Hi there Stephen,
This is definitely not how we wish any of our customers to feel, as we are continuously working on providing a user-friendly experience.
We would appreciate the opportunity to learn more about any challenges you might have encountered while using our services, as we aim to ensure that every user on our platform has a great journey with us.
Please feel free to get in touch with us via support@dibbly.com, as we would love to get your feedback and possibly identify areas where improvements might be necessary.
Regards,
The Dibbly | The Urban Writers team!
theurbanwriters.com からの回答
Hi Robert,
Thank you for your kind review, we appreciate it!
We are pleased to hear that you had such a wonderful experience while working with your freelancer.
If you ever need anything, please do let us know. We are always happy to help.
Kind Regards
The Dibbly | The Urban Writers Team!
Great Customer Care
Every time I needed assistance from the customer care team, they were accommodating. I don't think I will use another company. The help desk is also very prompt with responding.
2024年6月24日
theurbanwriters.com からの回答
Hi Julie,
Thank you so much for your kind review, we appreciate it so much!
We are thrilled to hear that you had a wonderful experience while collaborating with us.
If you need anything please do let us know. We are always happy to help.
Kind Regards
The Dibbly | The Urban Writers Team!
Trust worthy platform of professionals
Trust worthy platform of professionals! Great and smooth experiences! Thanks
2024年6月20日
theurbanwriters.com からの回答
Hi Dan!
Thank you so much for your kind review, we truly appreciate it!
We are pleased to hear that you had a great experience with us. We look forward to collaborating on your next project.
Please feel free to let us know if you need anything, we are always happy to help.
Kind Regards
The Dibbly | The Urban Writers Team!
"Collaborating with Publishers and writers
The in person involvement with my projects
"I had the opportunity to collaborate closely with publishers and writers while working on my book, Man Up and Stand on Your Own. This experience allowed me to gain a deep understanding of the publication process, from initial manuscript submission to final production. I worked alongside editorial teams to refine content, ensuring the messaging aligned with the book's theme of mastering modern manhood. Additionally, I coordinated with marketing and design teams to develop a cohesive strategy for promoting the book to develop a cohesive strategy for promoting the book to its target audience.
2024年6月13日
theurbanwriters.com からの回答
Hi Chris!
Thank you for your kind review, we truly appreciate it!
We are pleased to hear that you had a great experience while collaborating with us, and even more so to hear that your publishing experience went smoothly!
We are super excited to collaborate with you on your next project!
If you need anything, please feel free to let us know at any time.
Kind Regards
The Dibbly | The Urban Writers Team!
Great talent and timeliness
2024年6月8日
theurbanwriters.com からの回答
Hi there Annette,
We always love getting such amazing feedback about our freelancers, as we aim to always ensure that quality standards are maintained and projects are delivered in a timely manner.
We're looking forward to future collaborations with you!
Thanking You,
The Dibbly | The Urban Writers team!
Rising potential
The services and their platform is simple to navigate, easy to follow. They offer level of experience if you’re particular about who you want to entrust your work to.
2024年6月8日
theurbanwriters.com からの回答
Hello there Panatda,
We're glad to hear that navigating the platform has been seamless, and you found our talented freelancers to be very helpful for your projects.
We're always dedicated to providing quality final products you'll be pleased to publish.
We appreciate you choosing us for your content creation needs, and we hope to collaborate with you on future projects.
Warmest Regards,
The Dibbly | The Urban Writers team!
Impressed from the beginning
From the beginning, I found the platform easy to navigate, the freelancers are all incrediblbly talented and there is a huge amount of options to choose from to have the most suitable freelancer to work on your project
2024年6月7日
theurbanwriters.com からの回答
Hello there Sam,
We are very pleased to hear that you found the platform easy to navigate, as our aim is to provide a user-friendly experience to all our users.
The pool of freelancers is there to ensure that you can be paired with the most suitable collaborators, so we're glad to see that this added value to your selection process.
We look forward to more projects with you, and can't wait to have continued content creation journey with you!
With Gratitude,
The Dibbly | The Urban Writers team.
TUW is finishing our third book
TUW is finishing our third book, and we have many more to follow. The first time we posted a book project, we found the perfect team. Their ability to do what we envisioned is AWESOME! As soon as our current book is completed, we'll upload another, followed by another...
Thank you, TUW, for a great job!
2024年6月3日
theurbanwriters.com からの回答
Hi JD,
Thank you for your kind review, we truly appreciate it!
We are thrilled to hear that you have found your perfect freelancers to collaborate with and that you had a great experience.
We look forward to collaborating with you on your new books!
If you need anything, please feel free to let us know.
Kind Regards,
The Dibbly | The Urban Writers team!
To be honest I was so grateful when you…
To be honest I was so grateful when you let me know the writer I had chosen and was using had plagiarised some of her work which then gave me the opportunity to choose an excellent writer whom I'm very happy with. It held up the process for awhile but was worth it in the end.
2024年6月3日
theurbanwriters.com からの回答
Hi Carol,
Thank you for your kind review, we truly appreciate it.
We are super happy to hear that you had a great experience with your new writer. We do apologize about the inconvenience that ocurred with your initial writer. We hold transparency with our customers to a very high level, and we are always happy to assist where we can.
If you need anything, please feel free to let us know.
Kind Regards,
The Dibbly | The Urban Writers team!
Proffessional and nice
Fast, honest,nice and helpful staff! Good communication with chat and then email to "remember" and possibility to go back, and reread the conversation!
Lack that I didnt get to know that my workers did work on my pice! ONLY If the chat is used! No one of us knew this.
2024年8月30日
theurbanwriters.com からの回答
Hi Kerstin,
Thank you for your review, we truly appreciate it!
We are happy to hear that you had a great experience while working with our admin team, and that you find the chat feature helpful.
We are always happy to assist in any way that we can, please do not hesitate to reach out to us if you need any assistance.
Kind Regards,
The Dibbly | The Urban Writers team!
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