George, Em & Tim were super helpful in answering the questions I had about buying my wing. I felt assured that I was going to be happy with my purchase and I absolutely have been! I swung by the sh... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I needed a wetsuit for my daughter who is 6’2” and tried the usual outlets in person and online-hopeless! Then I found the Watersports Centre which is literally around the corner from where I live. Ge... もっと見る
企業が回答しました
Really great company. Customer support gives out fast replies with precise information on what's going on with your order. The wetsuit is top class as well! Only one I've been able to find that f... もっと見る
企業が回答しました
I called in to ask if anyone could help me with a valve problem on my paddle board. I was met by a very friendly lady who asked me inside. I took my board in and was met by George who sorted my proble... もっと見る
企業が回答しました
企業情報
当該企業による記述
The Watersports Centre - For all of your kitesurfing, SUP and winging needs.
連絡先
4A Solent Road, PO143LD, Fareham, 英国
- 07542835125
- accounts@thewatersportscentre.com
- thewatersportscentre.com
4.9
優良
262件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The product came very quickly
The product came very quickly. As it is a gift for someone I can not comment on the product its self, though looks fine.
2025年11月24日
The Watersports Centre からの回答
Hi Judith,
We are so pleased that you were happy with the quick service you received! Thank you for taking the time to leave us this kind review.
All the best,
The Watersports Centre Team
Really excellent customer service
Really excellent customer service - sent items out really fast and helpful when exchanging / returning
2025年12月16日
自発的なレビュー
The Watersports Centre からの回答
Hi Matt,
Thank you so much for your review, we always try our best with quick deliveries and easy returns! So, we are really pleased you felt we did this.
All the best,
The Watersports Centre Team :)
The Watersports Centre からの回答
Hi Martin,
Thank you for your review - very pleased that your experience was a good one!
All the best,
The Watersports Centre Team :)
Quick seamless transaction.
Quick seamless transaction.
Speedy delivery and competitive price.
2025年11月21日
The Watersports Centre からの回答
Hi Adrian,
Thank you so much for your review, it is very kind of you to take the time to write this.
Very pleased that we were able to offer you this service. We hope that you are loving your new bar!
All the best,
The Watersports Centre Team :)
The Watersports Centre からの回答
Hi Simon,
This is so great to hear! Exactly what we always aim for. Thank you for your kind review.
All the best,
The Watersports Centre Team :)
Dishonest promotion of products
On two occasions the same product was advertised without having it in stock. Very dishonest!
2025年11月22日
The Watersports Centre からの回答
Hi there,
We’re very sorry to hear about your experience. We always strive to keep our stock levels accurate, and we’re truly sorry that an error occurred not once but twice. We completely understand how disappointing this must have been.
Between your first and second purchase attempts, the item did come back into store, but it was sold in-store rather than online. Unfortunately, our system did not update the stock levels correctly, and we are truly sorry for this oversight.
Please rest assured that we never intend to mislead customers or offer products that aren’t actually available. This was an honest mistake on our part, and we take full responsibility. Your order was refunded promptly, and we apologise again for the inconvenience caused.
All the best,
The Watersports Centre Team
First rate customer service
I ordered a kitesurf harness from The Watersports Centre - had a couple of and they dealt with them immediately and with great personal attention - brilliant service and not something you find nowadays very often.
2025年10月26日
The Watersports Centre からの回答
Hi Aidan,
Thank you so much for this very kind review. We are so pleased that we were able to assist you with your new harness. We really hope that you enjoy kiting with it!
All the best,
The Watersports Centre Team
Great service, 5*
Great service, fast delivery and a little hand written note. Was a very special little touch and was very much appreciated 😃
2025年9月29日
The Watersports Centre からの回答
Hi Jonathan,
Thank you so much for this lovely review. We are so glad to hear that you noticed and appreciated our hand written note. We really hope that you are enjoying your new wetsuit too!
All the best,
The Watersports Centre Team.
I love my new wetsuit
I love my new wetsuit - even better than what it looked like online!
Great service and quick delivery - thank you Team WaterSports Centre!
2025年10月1日
自発的なレビュー
The Watersports Centre からの回答
Hi Milly,
This is so great to hear! We are so pleased that you love your new wetsuit and we hope you enjoy many happy sessions with it!
All the best,
The Watersports Centre Team
This was my first time ordering from…
This was my first time ordering from The Watersports Centre and I will be back ordering again in the near future, there was a small issue when I ordered online and was contacted straightaway by the team who fully explained the reason for the issue and gave a few options to , they were excellent and even threw in a few extras 😎 the items were delivered next day.
2025年9月26日
自発的なレビュー
The Watersports Centre からの回答
Hi Adam,
Thank you so much for your kind review! We truly appreciate your understanding regarding the small issue, and we’re delighted we could resolve it quickly for you.
All the best,
The Watersports Centre Team
The Watersports Centre からの回答
Thank you so much for this review, we really appreciate it!
All the best,
The Watersports Centre Team
Great
I experienced some problems with the delivery, but the service was great very responsive and fast responding.
2025年9月22日
The Watersports Centre からの回答
Hi Atanas,
We are really sorry again for the issues that you faced with the delivery of your items, and we thank you so much again for your understanding. We’re very pleased that you’re happy with the service you received from us, and delighted that everything has now been sorted.
All the best,
The Watersports Centre Team
Great online shopping experience & fast…
Great online shopping experience & fast delivery. All good.
2025年9月5日
The Watersports Centre からの回答
Hi Fergus,
Thank you so much for this great review! We really appreciate it.
All the best,
The Watersports Centre Team
Very competent and helpful team
Very competent and helpful team. I got all the details I wanted.
Item sent immediately.
2025年8月20日
The Watersports Centre からの回答
Hi Peter,
Thank you so much for your kind review! We are so pleased to hear that you were happy with the service that you received.
All the best,
The Watersports Centre Team
‘Above and beyond’ customer service
Tim at the water sports centre went out of his way to complete an order for me; arranging for alternative hooks that I wanted on a Mystic harness to be supplied by the manufacturer. These had to be swapped out by Tim / his team on the spreader bar prior to delivery to me. Tim kept me informed on progress. I would highly recommend The Watersports Centre!
2025年7月25日
The Watersports Centre からの回答
Thank you so much for your very kind review Ross! We are so pleased that you were very happy with the service that you received from Tim - he will be delighted to hear this and we will be sure to pass it onto him today!
All the very best,
The Watersports Centre Team :)
Great service and fast posting of item
Great service and fast posting of item. Thanks for all your help.
2025年7月30日
The Watersports Centre からの回答
Hi Jude,
Thank you for your review, this is so great to hear! We really hope the jacket was a hit too!
All the best,
The Watersports Centre Team.
Great service!
Honest reliable company, despite a wetsuit glitch was immediately refunded!
2025年7月18日
The Watersports Centre からの回答
Thank you so much for your kind review. Once again we are so sorry for the website glitch, however thank you so much of your understanding.
All the best,
The Watersports Centre Team :)
Top class service from thease guys
Top class service from thease guys , definitely be back soon
2025年7月21日
The Watersports Centre からの回答
Thank you so much Gareth, this is so great to hear and we look forward to be able to assist you in the future.
All the very best,
The Watersports Centre Team :)
What a brilliant company
What a brilliant company, I ordered a kite harness from here, it was incorrectly marked as in stock on their website, Tim from the company called me, left a very detailed message explaining the error, gave me many options and explained they were getting more in a week or so, I offered to wait, then about a week later Tim once again contacted me to tell me they had received new stock and mine was being picked and sent out for delivery. No company is perfect and do have issues, but it's how companies deal with those issues which makes the difference, excellent communication, brutally honest customer service, I will definately be using them again in the future.
2025年7月25日
自発的なレビュー
The Watersports Centre からの回答
Hi Matthew,
Thank you so much for this review and for your understanding. We are very sorry again for the stocking issue, however we thank you so much for your patience and understanding.
We really hope that you enjoy your new harness, and we look forward to hopefully being able to assist you in the future!
All the very best,
The Watersports Centre Team
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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