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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Dies war das einzige kissen, mit dem ich es mir biquem machen konnte! Alle riesigen Korperkissen waren so unbequem. Ich habe meinen Babybub mit 22 Wochen bekommen und benutze ihn seitdem jede Nacht (i... もっず芋る

5぀星のうち5の評䟡

Life-changing! The size is ideal, and it’s so practical for various sleeping positions. I’ve always been a stomach sleeper, and adjusting to side sleeping felt like torture—until I found this pillow.... もっず芋る

5぀星のうち5の評䟡

I was really unsure about the product just because I’ve tried other pillows and have just accepted I won’t sleep comfortably through my pregnancy but my pillow arrived today and I’ve just had the best... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Dropshipping scammers from China. Absolutely do not buy. They sell a bad quality counterfeit from babybub made with poor, itchy and hot materials. I got fooled into buying this one thinking I was buyi... もっず芋る

䌁業が回答したした

䌁業情報

  1. マタニティ ストア

圓該䌁業による蚘述

The Natty Pregnancy pillow provides essential side support and comfort throughout all stages of pregnancy, ensuring you get the assistance you need.


連絡先

3.6

たあたあ

TrustScore 5段階評䟡の3.5

90件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌに回答しおいたせん

この䌁業のTrustpilot 利甚方法

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5぀星のうち1の評䟡

“Ontvangen” maar niet geleverd!

Pakketje staat op ontvangen en getekend. Maar nooit gekregen.

Na een mailtje met de klantendienst moest ik zelf maar contact opnemen met hun leverancier ( “hier is je track en trace, bedankt voor uw begrip”).
Het kussen werd verzonden met leverancier “colisprive.fr” en daar moet ik !!schriftelijk!! Een klacht indienen vooraleer er iets ondernomen wordt.

Ik heb nogmaals de klantendienst gecontacteerd, maar die antwoorden niet meer.
Mooi zo.
En dag geld dan maar?

2024幎12月3日
自発的なレビュヌ
5぀星のうち1の評䟡

Don't believe a word they say

I placed an order for my wife on September 17th, 8pm; and shortly after we found out a friend had used it and she absolutely hated it because of its low quality. I then proceeded to cancel the order since, according to their own website, you can "cancel or make changes to your order within 24 hours of confirmation". This happened on September 18th, 1pm (17 hours after purchase). To my surprise they replied saying the order had already been processed and there was no way to cancel it. The funny thing is, according to the shipping company, the product didn't even leave their warehouse in China until 2-3 days later!

I received it 2 weeks later, when my wife had already found another solution that works for her. I've been trying to reach out to them to get a refund but got only silence and half promises from them. In case they now want to reply saying "please tell me your order number so we can help you" and then disappear again, don't bother it's order #16823.

My wife and I are expecting a baby, and we now have 90€ less to face all the new upcoming expenses, just because these people DO NOT KEEP THEIR WORD. In Europe a business like this would not last 4 months.

2024幎9月17日
自発的なレビュヌ
NATTY ロゎ

NATTY からの回答

We sincerely apologize for your experience. As per our policy, any cancellation request made within 24 hours should have been processed. We regret that this was not the case and assure you that we will take steps to prevent this from happening again in the future.
Thank you for providing the order number, which allowed us to quickly review your case. As I see your order has been fully refunded.

5぀星のうち5の評䟡

pillow

I'm still figuring out the different parts of the pillow but so far my comfiest set up is using the smaller two smaller pieces to support both my pillow as a vital piece of kit to help with comfy sleep!

2024幎10月15日
5぀星のうち5の評䟡

Dies war das einzige kissen

Dies war das einzige kissen, mit dem ich es mir biquem machen konnte! Alle riesigen Korperkissen waren so unbequem. Ich habe meinen Babybub mit 22 Wochen bekommen und benutze ihn seitdem jede Nacht (ich bin jezt 36 Wochen alt) und habe ihn sogar auf unserer Babymoon nach Hawaii mitgenommen 😊

2024幎10月6日
5぀星のうち1の評䟡

Ordered a maternity pillow, it didn’t arrive

My wife ordered a maternity pillow from NATTY, it’s been 2 weeks with no correspondence.

We should have checked trust pilot first. We even fell for the ‘shipping protection’ scam. It doesn’t exist.

We’re trying to ask for a refund, or to cancel the order as it is now past being needed.

What’s the odds I get a reply saying there’s been an unfortunate incident with my order.

There’s too many of these scam companies from a well know country that specialise in plastic tat and dodgy goods.

Disgusting that they prey on pregnant women.

2024幎10月15日
自発的なレビュヌ
NATTY ロゎ

NATTY からの回答

Hello, we kindly request more information as we are not able to locate the order or your conversation with our support team based on your name. Please reach out to us directly via the contact form on our website, including your order number, so we can investigate this further. We take our shipping protection seriously and aim to resolve any issues quickly.

5぀星のうち1の評䟡

Velcro poor, unadjustable height and long delivery time

Velcro is no longer sticking and although I've only had the pillow for 2 months (because it took so long to arrive!), I now often wake up with pillow detached. Velcro is also uncomfortable against your skin. I also feel as your bump gets bigger you should have the option to adjust the height of the pillow..I'm only 7 months but already feeling as if the pillow it too high for my bump, I've reverted back to a simple pillow as I have different thicknesses.

2024幎10月8日
自発的なレビュヌ
NATTY ロゎ

NATTY からの回答

Thank you for your feedback, and we’re sorry to hear about the issues you've experienced with the pillow. We can assure you that the delivery time was on schedule according to our shipping policy, but we understand the frustration with the Velcro and the fit.

To resolve the Velcro issue, we’d be happy to offer you a replacement pillow cover. Please contact our support team for replacement.

We also appreciate your input about height adjustability. Your feedback is valuable, and we’ll take it into consideration for future improvements.

5぀星のうち3の評䟡

Buy with caution - Velcro issue

Update - despite stating below that a replacement would be offered it has not been sent and Natty are not replying to my emails. Buy with caution - I have found the pillow really invaluable for keeping me comfortable during my pregnancy - stopping hip pain I was getting - and letting me feel assured I will not turn on my back. However, after two months use the Velcro has stopped sticking and so I often wake up with the sides detached. For the price I would have expected the product to have more longevity and I expect you can find others on the market that would represent better value.

2024幎9月23日
自発的なレビュヌ
NATTY ロゎ

NATTY からの回答

Thank you for your feedback, and we’re sorry to hear about the issues you've experienced with the pillow. To resolve the Velcro issue, we’d be happy to offer you a replacement pillow cover. Please contact our support team for replacement.

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