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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Dies war das einzige kissen, mit dem ich es mir biquem machen konnte! Alle riesigen Korperkissen waren so unbequem. Ich habe meinen Babybub mit 22 Wochen bekommen und benutze ihn seitdem jede Nacht (i... もっず芋る

5぀星のうち5の評䟡

Life-changing! The size is ideal, and it’s so practical for various sleeping positions. I’ve always been a stomach sleeper, and adjusting to side sleeping felt like torture—until I found this pillow.... もっず芋る

5぀星のうち5の評䟡

I was really unsure about the product just because I’ve tried other pillows and have just accepted I won’t sleep comfortably through my pregnancy but my pillow arrived today and I’ve just had the best... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Dropshipping scammers from China. Absolutely do not buy. They sell a bad quality counterfeit from babybub made with poor, itchy and hot materials. I got fooled into buying this one thinking I was buyi... もっず芋る

䌁業が回答したした

䌁業情報

  1. マタニティ ストア

圓該䌁業による蚘述

The Natty Pregnancy pillow provides essential side support and comfort throughout all stages of pregnancy, ensuring you get the assistance you need.


連絡先

3.6

たあたあ

TrustScore 5段階評䟡の3.5

90件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌに回答しおいたせん

この䌁業のTrustpilot 利甚方法

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5぀星のうち1の評䟡

Avoid like the plague

Reviews on their site are all raving about this pillow, received mine 2 weeks later after ordering so very slow on delivery. Once received worked well for the first couple of weeks then somehow the Velcro just doesn’t work well on it at all, you can literally pick up the pillow off the Velcro.

I contacted customer service sent them a video and got a response saying sorry there is no warranty on our products but we would like to offer a 30% discount on your next purchase. Absolutely not, if anything I’m sure there are far better brands out there with working Velcro for half the price.

2024幎8月8日
自発的なレビュヌ
NATTY ロゎ

NATTY からの回答

Thank you for bringing this to our attention. I apologize for the inconvenience and the experience you had with our support team. It sounds like we missed the mark here, and I want to make it right. We recently updated our Velcro, and our standard procedure is to send a replacement cover pillow as soon as possible when an issue like this arises. I’m sorry this wasn’t offered to you initially. We’d like to correct this by sending you a replacement cover right away, free of charge. We truly value your feedback and hope this will restore your confidence in our products. Thank you for your understanding.

5぀星のうち1の評䟡

This is a scam company

This is a scam company. I ordered a week ago and still haven't received any shipping confirmation. Customer service does not reply. Unfortunately, I checked their Instagram too late; the last post was in 2023. It's a shame how people are fooling pregnant women.

2024幎8月1日
自発的なレビュヌ
NATTY ロゎ

NATTY からの回答

We're deeply sorry to hear about your experience and sincerely apologize for any inconvenience caused. It appears that there was an unfortunate issue with your order. We are addressing this immediately to ensure you receive your purchase as soon as possible. We sincerely apologize for the delay and any inconvenience you've experienced.

Regarding your inquiry, we noticed that you reached out to our support team this morning. Our usual response time is within 24 hours, but we've marked your email as a priority, and you'll receive a response as soon as possible.

We also wanted to clarify that our latest Instagram post was made in April of this year. However, we appreciate your feedback and will strive to be more active on social media.

Thank you for your patience and understanding.

5぀星のうち3の評䟡

Comfortable but...

Very comfortable but I saw some on Amazon at less that are exactly the same,these ones have just the Natty tag. Delivery has taken ages,10 days wich makes me think they arrived from China.They delivered with Royal mail, no signature needed and they just left it in front of the door. Packaging awful for the amount of money that the item costs.

2024幎5月31日
自発的なレビュヌ
NATTY ロゎ

NATTY からの回答

Thank you for your feedback. We're glad to hear you find our product comfortable. We strive to offer good quality products.
Regarding delivery, your comments are valuable, and we already took them into consideration for improvements. Thank you for bringing these issues to our attention.

5぀星のうち5の評䟡

It is a very suitable product as you


It is a very suitable product as you can adjust and personalize the way you use it. The team is the best as they’re willing to help you if anything is needed.
I know what my present for future pregnant friends will be.

2024幎4月2日
自発的なレビュヌ
NATTY ロゎ

NATTY からの回答

Thank you very much for your kind words!

5぀星のうち5の評䟡

Still recommend you try

Sadly, the pillow did not help with my wife’s pain when she was sleeping. But, the support team promptly refunded us. I would definitely recommend that you give this pillow a try.

2024幎5月10日
自発的なレビュヌ
NATTY ロゎ

NATTY からの回答

Thank you for taking the time to share your feedback!

5぀星のうち1の評䟡

Untransparant and fooling customers

I ordered a pillow online last week, assuming it would arrive within 1-2 business days. This isn't the case, I think this gets shipped from China and there is no clarity on when it will arrive.
This is highly disappointing, and I wish I hadn't ordered from this business. Their communication after ordering is limited and unclear.

Update after receiving the package: The pillows arrived in a humid (smelly) box, luckily the pillows were dry. They were vacuum-packed, and molding them into shape took some time and I feel like they never fully got their desired shape. It's not the great product they promote it to be.

Conclusion: I would not recommend this product or business to anyone due to unclear shipping info and low-quality product.

2024幎4月8日
自発的なレビュヌ
NATTY ロゎ

NATTY からの回答

Hello Lobke,

Thank you for taking the time to share your experience. We apologise for any confusion regarding our shipping times. Our shipping policy is provided on our website, and we send tracking links via email to keep our customers informed. We're sorry if this information wasn't clear and caused any frustration.

Regarding the condition of the packaging, we use reusable vacuum-sealed bags to protect the pillow during transit. Unfortunately, shipping can sometimes lead to unexpected issues, but we are relieved to hear the pillow itself was dry and undamaged. It is normal for the pillow to require some fluffing and airing out after arrival to reach its full shape and comfort.

If there’s anything else we can do to assist you, please don’t hesitate to contact our support team.

5぀星のうち1の評䟡

Rits kapot

Komt in een kapotte doos binnen en de rits is al kapot

2024幎4月1日
NATTY ロゎ

NATTY からの回答

Hi Isabelle,

I am truly sorry to hear about your experience. For faulty items, we promptly provide a replacement or a refund. According to our records, you opted for a full refund, which was promptly processed.

Regarding the box, it is used to protect the pillow during transport, as delivery companies can sometimes be undelicate. If it arrives damaged, it is beyond our control. However, we can offer solutions such as a replacement or a refund.

Again, I apologize for any inconvenience caused.

5぀星のうち1の評䟡

Oplichting

Oplichting !

Pakketje word meerden dagen achter elkaar met een nieuwe track en tracé code aangeboden maar wordt uiteindelijk nooit verstuurt.

Mailt contact is onmogelijk wordt niet terug gereageerd.

Je ontvangt geen pakketje en bent dus gewoon je geld kwijt

2024幎3月26日
自発的なレビュヌ
NATTY ロゎ

NATTY からの回答

Excuses voor het eventuele ongemak dat u heeft ervaren. Onze gegevens geven aan dat het pakket inderdaad is afgeleverd en dat ons klantenserviceteam binnen één dag heeft gereageerd op uw vraag, zoals beloofd op onze website. Als er nog verdere zorgen of problemen zijn die u wilt bespreken, aarzel dan niet om rechtstreeks contact met ons op te nemen. We staan klaar om u te helpen en uw tevredenheid met onze service te garanderen.

5぀星のうち5の評䟡

I’m in love

I’m currently 19 weeks pregnant and been suffering from back pain. I looked at several pillows online and decide to take a risk and purchase this one as not too familiar with the brand. All I can say is - it’s great for me. I’m definitely having better night sleep and always wake up in the same position not rolled over onto my back. I live in the UK it took about 1 1/2 weeks to arrive but well worth the wait. I would recommend the long version as you can use the pillow in different positions to support you. Please Natty do other colours.

2024幎2月18日
自発的なレビュヌ
5぀星のうち1の評䟡

Artikel konnte anscheinend nicht


Artikel konnte anscheinend nicht zugestellt werden - vergeblich mehrmals versucht Kontakt aufzunehmen, ich habe nie eine Antwort erhalten! Geld weg, kein Produkt erhalten. Sehr betrÃŒgerisches Verhalten! Finger weg von dieser Firms!

2024幎2月6日
自発的なレビュヌ
NATTY ロゎ

NATTY からの回答

Liebe Karin,
vielen Dank, dass Sie sich bei uns gemeldet haben. Unseren Aufzeichnungen zufolge wurde Ihr Paket anscheinend in einer Abholstation aufbewahrt und ist nun abgeholt worden. Wenn die Informationen, die uns vorliegen, nicht mit Ihren Erfahrungen Ìbereinstimmen oder wenn Sie weitere Bedenken haben, wenden Sie sich bitte an unser Support-Team. Wir sind gerne fÌr Sie da und sorgen dafÌr, dass alles zu Ihrer Zufriedenheit gelöst wird.

5぀星のうち1の評䟡

Bad experience

Bad experience! The product wasn’t delivered to me and after several weeks waiting, the delivery company told me to ask for the refund to the provider (Natty). Absolutely shameful!

2024幎2月6日
自発的なレビュヌ
NATTY ロゎ

NATTY からの回答

Dear Cristina,
We sincerely apologize for the inconvenience you've experienced with your delivery.

Unfortunately, packages getting lost in transit is an occasional challenge, and we acknowledge the difficulty in tracking them once they're in the hands of the delivery company. We understand your frustration, and we're sorry for any inconvenience caused.

To address this issue, we offer the option of reshipment or a full refund for situations like these. If you haven't already, please contact our customer support team with your order details so that we can assist you.

Once again, we apologize for the inconvenience, and we appreciate your understanding. Thank you for bringing this to our attention.

5぀星のうち4の評䟡

At 27 weeks really helpful

I got the pillow earlier in my pregnancy, before I really needed it. I used the wedges for support when I needed. But now I'm 27 weeks I literally don't know what I would do without it. I am a back sleeper so side sleeping is a work in progress. I have the long pillow on my left side to slightly hug and have between my knees (I also have back pain and need the knee support) and a wedge at the lower back level. So when I turn over it is supportive on both sides.
It can get you some time to get used to the pillow reason why i don't feel to give full stars. But I'm glad I got it early and would also recommend to do so.

2024幎1月26日
自発的なレビュヌ
5぀星のうち4の評䟡

Great customer service

I bought the pillows as a gift but unfortunately they didn’t fit the purpose. The customer service gave me a good solution for the refund. Extremely appreciated. Anyway the pillows were excellent products and with a good design.

2023幎12月25日
自発的なレビュヌ
5぀星のうち1の評䟡

This "company" and their product is a scam

I am very disappointed with the product. First, it came streight from China on a plane, so it took long and with a terrible carbon footprint shipping items one by one. How can anyone set up a business in this manner? Second, the product looks very cheap with a noticeable plastic feel. I thought the cover was supposed to be cotton, but aftee carefull reading of the website it says "cotton-blend", so basically polyester and it feels like that. Very disappointed. Finally, there was a very strong smell of the fabric, i washed the cover right away but it still smells. The website says that the pillow "is OEKO-TEX® STANDARD 100 certified", certainly not mine. With this smell the product would never be allowed to the European market. There is also no certification label or even a little label with composition and washing instructions attached to the product. Someone is making money at the cost of environment and people's health, this is criminal.

2024幎1月24日
自発的なレビュヌ

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