I have been insured with T H March over 35 years and my policy included mysterious disappearances. When I made a claim recently they dismissed it and altered my policy so I could not claim for missi... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The personal attention was what made my experience with TH March great. Such a refreshing change to deal with a helpful human rather than AI!
企業が回答しました
The online forms were easy to complete and no hassle at all very reasonable priced insurance
very easy to work with and very professional staff.
企業が回答しました
企業情報
TH March - Birmingham Office について
当該企業による記述
Trusted insurance advisors since 1887,
it is our mission to be the trusted expert to all our policyholders: providing specialist advice, helping to manage the risks of everyday life, protecting against the unexpected, and above all giving our customers dedicated support during a claim. After all, that's where customers feel they need us the most.
We offer a broad range of products to insure the things that are precious to you, including your home, valuable possessions, your health, your life and your business.
Widely known as the foremost insurance brokers for the jewellery trade, we are experienced in meeting the insurance needs of retailers, designers, manufacturers, makers, repairers and of course the jewellery and watch wearers and collectors, who are all part of the UK’s diverse and vibrant jewellery scene.
Furthermore, our expertise extends to commercial and personal insurance products and guidance to suit the needs and requirements of all kinds of people and organisations.
We see our vision as to protect and enrich the lives of our customers, employees, partners and business communities. We are here to support, guide and advise you. You don't have to just take our word for it. Visit our website and take a look at what customers say about us. Talk to us about how we can help you!
We offer a broad range of products to insure the things that are precious to you, including your home, valuable possessions, your health, your life and your business.
Widely known as the foremost insurance brokers for the jewellery trade, we are experienced in meeting the insurance needs of retailers, designers, manufacturers, makers, repairers and of course the jewellery and watch wearers and collectors, who are all part of the UK’s diverse and vibrant jewellery scene.
Furthermore, our expertise extends to commercial and personal insurance products and guidance to suit the needs and requirements of all kinds of people and organisations.
We see our vision as to protect and enrich the lives of our customers, employees, partners and business communities. We are here to support, guide and advise you. You don't have to just take our word for it. Visit our website and take a look at what customers say about us. Talk to us about how we can help you!
連絡先
Vyse Street 10, B18 6LT, Birmingham, Hockley, 英国
- 0121 236 9433
3.0
まあまあ
4件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Convenient policy change
I have been insured with T H March over 35 years and my policy included mysterious disappearances. When I made a claim recently they dismissed it and altered my policy so I could not claim for missing items
2025年12月6日
自発的なレビュー
TH March - Birmingham Office からの回答
Dear Mr Allen
We thank you for your many years of custom and are sorry that you have had cause to leave a negative review. We understand your disappointment and are here to help.
Mysterious Disappearance is such broad insurance cover (being cover for items lost without explanation) that it is unusual for insurers to include this on business insurance policies, but this is one of the many benefits of arranging Jewellers’ Block insurance via TH March – and it’s good to see we have been able to support you over many years. However, being such broad cover, it also means that when claims happen insurers must be quite careful in examining the limited evidence that is available. Supporting documentation, such as stock records, and a reasonable time period for notifying insurers of the loss are essential. Without this, it makes acceptance of claims very difficult.
As brokers, we are here to help support clients when there is a claim, and when given supporting evidence we are able to approach insurers to contest when claims are declined. Please know that the team are here to support you but, as discussed, they will need your help.
Likewise, when insurers make decisions about cover and those decisions need to be challenged, we as your brokers are here to support you. Following our team’s recent conversations with you, we’re so pleased we’ve been able to help resolve matters for you to your satisfaction.
We hope that this restores your confidence in the team here at TH March.
Kind regards
Nat at TH March
Personal attention
The personal attention was what made my experience with TH March great. Such a refreshing change to deal with a helpful human rather than AI!
2025年2月18日
自発的なレビュー
TH March - Birmingham Office からの回答
Dear Maggie
We wanted to thank you for taking the time to write about your recent experience with the team at TH March. We're so pleased you feel that the personal attention is what makes the TH March experience so great, and it's good to hear you appreciated the helpful and human approach.
Kind regards
Nat at TH March
TH March - Birmingham Office からの回答
Dear Mr Inman
Thank you for taking the time to provide your 5-star feedback. It's great to hear we made the process of setting up your insurance easy for you, and you appreciated our very professional staff. The team will be pleased to see your comments.
Kind regards
Nat at THM
Eternity Ring Insurance
The online forms were easy to complete and no hassle at all very reasonable priced insurance
2021年7月26日
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