thunderpick.io レビュー 378

I placed a bet on multiple games to win, I won 1 and wanted to cash out. I was trying but it was not confirming the win even after 15 minutes has gone by. Since it was not confirming my win it was not letting me cash out since the match was on going, even after the next match started with 1 of the same players as the first game.

They delay the win as long as they can so the next match can start and you are not able to do anything about it. I took a screenshot of this and support told me im on my own. After the second game with the same player from the first game was concluded the first game was still pending but go figure 5 seconds after I lose the second bet it get's instantly concluded.

I heard a lot of shady stuff from people on reddit and gave this site a shot either way, I personally deposited thousands of dollars and decided to give this site a shot anyways, I will never use this site again after they refuse to pay out my win.

I joined Thunderpick on 17/05/2021 and have never had any problems with deposits or withdrawals. Everything has always worked fine for me.

I’ve had a good experience overall and was invited to become a VIP.
As a VIP, I receive a $350 weekly bonus, which is a nice benefit.
Sharmaine is my VIP host, and the support has been helpful.

My total wagered is around $2.2M, and the platform has remained stable and reliable.

I’ve tried a few other sites before, but Thunderpick is the one I feel most comfortable using.

For me its the best site i ever used . Instant pay outs , odds are very good everything is smooth , and the hospitality of being VIP client cant be better i have the best host ever SHARMAINE! Glad to hav her .Thunderpick will never let me down!

I have been playing on thunderpicks online casino for over a year and a half now. I like the wide selection of slots and games and sports that you can wager on. It has a VIP program that you can be invited into once you hit a certain level, you get your own personal VIP host who reaches out to you to see if you need any help or have questions. If your wanting a deposit bonus or a free bonus they will go to lengths to see that you are satisfied. My VIP host Sharmaine checks in with me nearly everyday weather I'm playing or not. I think we have grown on each other. As for the reviews of people complaining about withdrawls, I don't understand how, last Thursday I won over $8,000 and put in a withdrawl and had it with in five minutes of when I submitted it. That is what I like the most about thunderpick. I played on slots garden casino once and won $1600, it took over a month for me to recieve that withdrawl, I haven't been back since, I'll stay with thunderpick where I have plenty of games to choose from and can request a withdrawl and have it within five minutes and my own VIP host too tend to any needs or concerns I may have. You have an excellent online casino Thunderpick!!!

good comunication

The only reason why i still in Thunderpick is because my GOAT JANSSEN . janssen 4 lyfe! They have the best admins 😉

Jannsen the Goatt!!! Big bonuses and friendly to the max. Best Host everrrr! Plus : he does comedy on the side lol

I just want my account restored but service is great once I receive my winnings I’ll know Forsure if an great app

How personal the rep I spoke with was.

Username: Gambljer

I deposited a significant amount of money in early November 2025 and placed only a few bets over the following days. When I attempted to withdraw a portion of my remaining balance, the withdrawal was denied and my account was suspended.

I submitted all requested verification documents around mid-November 2025. Since then, I have emailed support numerous times requesting a timeline or explanation for the prolonged verification process. Each time, I receive the same generic copy-and-paste response with no meaningful update.

My funds have now been locked for nearly two months with no clear reason or resolution provided. This experience has been extremely frustrating, unprofessional and is starting to feel criminal.

I’ve been around the block on gambling websites and this is among the best in the business. I can tell the owners of this website are trying to do things the right way. I won net about $35,000 in less than 48 hours. There are many complaints on here about KYC and I was pretty concerned when I was tasked with this. However, I followed the instructions and had not violated and of the terms of service (which are extremely reasonable), and was sent $18,800 in one withdraw after about a 4 hour review. If you are a legit player than this site is for you. Obviously my experience winning on this site is not meant to condone gambling, and you should only do so if you can afford to lose. Understand the RTP and volatility of the games you’re playing before you play. 5 stars on this site all day.

So they collab with BGaming and announce a promotion for the new year. Promotion ended in 29th December and they say that prizes will be given out by themselves manually in 72 hours. Alright, that time period has passed, I contacted them, they wanted me to wait, there was a problem they said. We will contact you in 1-2 business days. Today is the 5th day and almost a week since promotion has ended. Only thing the customer service telling is 'we are sorry we understand you just wait for our email.' Im waiting for what, no information, no solution, no nothing. If you are having problem with BGaming its not my issue, im your customer not theirs. Its a complete dissappointment and still going.

On December 31st, I withdrew my money, but my account was locked and unable to deposit or withdraw. I verified my identity and sent an email to them on the same day. On January 1st, they asked me to provide KYC and other documents again, and I followed suit. They replied, thank you for providing the documents. Please note that you will receive updates within 24 to 48 hours. I thought everything was okay. On January 2nd, I was asked to provide KYC and other documents again, but I still provided them again. As of today, there has been no response on January 5th

best experience best help crew

best site , great service, having a lot of bonus here 10/10

Not transparent with
KYC requirements. They lock your funds and require tons of data to use funds or withdraw. Feels like a scam or at least website that just uses your funds while they are locked. Do not recommend! Hoping they unlock my account and allow me to withdraw and close

Amazing and quick customer support to reply to any inquiries and questions asked. Highly recommend their site and will be introducing more friends along!

I deposited $1100 in my thunderpick account and this is my first time using Thunderpick. As soon as I win money and withdrawal a portion of my winnings my accounts gets suspended. They are now asking for all of this documentation. I have sent over all the info to them through email. I will do an update once I figure out what’s going on with my account. Very strange how these companies don’t just ask for these documents before hand and wait till you want to withdraw money.

WildestDream is my account name.

I've been playing for months, didn't really win anything, all of a sudden have been required to pass KYC, sent them 10 documents, and after 10 days have been banned for no reason

I asked them to join a video call, told them I can explain or talk through anything if they have any suspicions or accusations, after that I only got my accounted deleted with no response, though I didn't even win anything and am draw-ish or losing player

They firstly approved my KYC, then changed their mind in an hour, they make decisions with your account before explaining them or sending any official response, my funds were "withdrawn" with no transaction hash added, with an empty transaction description, which is definitely illegal, but basically is a withdrawal from me to a personal wallet of a casino owner, just because he felt this way

Looks like a bunch of criminals that just do whatever they want, very unsafe space to gamble

They replied there that they are checking and asking their team what happened, but that's a lie, as my account has been deleted by Thunderpick the day I wrote this review. It can't be accessed with password or Google anymore, and an email I wrote to them already a week ago is still left on read.
Don't trust them anything.