ticketfaster.com レビュー 62

TrustScore 5段階評価の3

3.1

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Bought tickets to Taylor Swift for my 3 daughters in Denver. We live in NC. Was told I would receive tickets 3 days before. Did not. Called literally 20 times. Was repeatedly told if I did not receive... もっと見る

5つ星のうち5の評価

I accidentally ordered tickets thinking it was Ticketmaster. I was so worried I got scammed all the way up until I walked through the gate at the amphitheater. Within 5 minutes of ordering off ticketf... もっと見る

5つ星のうち1の評価

SCAM! Ticketfaster is a completely dishonest organization that sells fraudulent tickets. I purchased 2 tickets to Buddy Guy in Nashville. I made the mistake of not checking these guys out. It turns o... もっと見る

5つ星のうち4の評価

I am hoping you will give a refund. Got to the ball park and they had no record of my purchase and since it didn't have a seat number, wouldn't let me it. It seems I didn’t understand the proces... もっと見る

企業が回答しました

3.1

まあまあ

TrustScore 5段階評価の3

62件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 100%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Everything was fast

Everything was fast, and user friendly.

2026年4月17日
ticketfaster.com ロゴ

ticketfaster.com からの回答

That’s what we strive for! Happy to hear it was easy for you. We always strive to provide easy checkout, and efficient delivery! We hope you enjoy your event.

5つ星のうち4の評価

I am hoping you will give a refund

I am hoping you will give a refund. Got to the ball park and they had no record of my purchase and since it didn't have a seat number, wouldn't let me it.

It seems I didn’t understand the process and didn’t take the last step to get my ticket. The error was mine.

2026年3月5日
ticketfaster.com ロゴ

ticketfaster.com からの回答

Thank you for your feedback. Please note that the order receipt does not grant entry to the event. Tickets are delivered via direct transfer through the event’s official mobile application, which is required for entry. We have reviewed your order and can confirm that you were assisted by our team.

5つ星のうち1の評価

This was the worst experience I have…

This was the worst experience I have very had purchasing tickets. First I did not receive any confirmation when I initially purchased the tickets. I had to call customer service to send over the instructions. Following I had to wait until to day before the event to retrieve the tickets. Those instructions said i needed to claim, then transfer the tickets within 48 hours or I would lose them. When selecting the transfer button the ticket, it didn’t do anything. Called customer service again and Zine told me that after claiming the tickets, I didn’t need to transfer, so the entire time I stood in line with my very excited 12 year old niece, I was in a panic thinking the tickets wouldn’t work. This is a very unprofessional company! I will NEVER purchase from them again and warn everyone not to as well!

2026年2月13日
ticketfaster.com ロゴ

ticketfaster.com からの回答

Thank you for your review. We are sorry about the confusion with the directions for accessing your tickets. Due to delivery delays or regulations set by the primary market, your tickets will not be released until approximately 24-48 hours prior to the event. We are sorry to hear that getting the tickets using the website was a difficult experience for you. However, I do note you were assisted with a live agent with the delivery issue. We do hope you enjoyed your event.

5つ星のうち5の評価

The trust in this website is now good…

The trust in this website is now good and worthy.. I was very skeptical on ordering my tickets , due to some bad reviews and I did receive my tickets early and even better seats than I had selected, so to say that I’m am very pleased with the experience is a compliment

2026年2月19日
ticketfaster.com ロゴ

ticketfaster.com からの回答

Thank you for taking the time to share your honest feedback. We're glad you are pleased with your experience and that you received your tickets promptly. We do hope you come back for any future needs, and you enjoy your event!!

5つ星のうち1の評価

This is a complete and utter scam

This is a complete and utter scam. Tickets are going for 18 dollars in the bands website. I expect a full refund, don’t worry I’m shutting down my card for fraud and reporting your website for investigation.

2026年1月11日
ticketfaster.com ロゴ

ticketfaster.com からの回答

Thank you for sharing your feedback. We’re sorry to hear you found lower prices elsewhere and understand how frustrating that can be. Our pricing reflects a live marketplace where ticket costs can vary based on demand and availability, but we appreciate your comments and will continue working to provide the best value possible. We hope to serve you better in the future!

5つ星のうち5の評価

Ticketfaster for Cold Play in MadisonWi

I believe October of 2024, I accidentally booked tickets for Cold play in Madison Wi for July 2025. I thought I was clicking for Ticketmaster but realized that it was ticketfaster. I have searched high and low if its legit. The answers were all different. Some says they got the tickets and some says - it is a scam. I just want to post this as this might help others. We got the tickets for cold play. Tickets were sent to us May 3rd 2025 for July concert. I honestly did not expect it to be that early. I thought it would be sent to us the day before the concert. We had this experience of the Taylor Swift concert for Germany concert that we did not get our tickets until the eve of the concert. Was I scared at that time? No! We bought our tickets thru vivid seats and I just felt so confident about the site. My daughter was so scared, and to think we have traveled to Germany for that, but I was not. But with this ticketfaster, I was a bit so anxious if its a scam. Would I buy it again from this site? Probably not until I would see more positive reviews. I wonder if they have screwed up in the past but got better. This is 2025 and I see reviews from 2-3 years ago. I took the time to write a review here as it might help others because with my experience - I was so anxious of getting scammed. I was not worried about the amount as I know my Amex card would help when needed but the fact that I might not be able to get tickets for Cold play on the day of concert and my 2 kids would be so disappointed if tickets from “ticket faster” wont arrived.

2024年10月11日
自発的なレビュー
5つ星のうち1の評価

Garbage site

Garbage site. Accidentally purchased a ticket to a show where tickets had not even gone on sale yet. I realized my mistake and immediately asked to cancel the order which was denied. Do not buy from these scammers.

2025年4月30日
自発的なレビュー
5つ星のうち1の評価

Total scam!

Total scam!! Purchased tickets in February 2024 for an Usher concert, the concert is tomorrow, October 26 and no tickets! I have been getting the run-around via an automated system, no live person is available. They claim to put the tickets in the Ticketmaster account but no barcode which means no access to the tickets. Total scam!

2024年2月9日
自発的なレビュー
5つ星のうち1の評価

Do NOT buy anything from this company

Do NOT buy anything from this company! I made a purchase and later received an email saying my tickets have arrived. I waited until game-day to open the email and found they didn't send tickets as they promised. I had to scramble to find tickets through text message in their site. After an hour of trying to figure things out, they sent me tickets, but only one would scan entry with the barcode, as the other was rejected. I then found these weren't the rights seats, let alone the correct venue. I had to purchase tickets from the box office to see the game I drove 6 hours to attend. When I returned back home, I called and spoke with an agent in customer service who said I had to file an email with their order review department. this guy's name if FRANK. I did so and they told me it was my fault because I waited until the day of the game to open the file. They refuse my refund. Additionally, I called and asked for their physical address so I can take them to small claims, but they refused to provide me with that as well. I know my way around the justice system and plan to fight. I caution anyone using this company. Try a more reliable way to purchase any tickets. Its a scam and they will be held accountable! DO NOT MAKE THE SAME MISTAKE I DID!

2024年5月2日
自発的なレビュー
5つ星のうち1の評価

They are an absolute scam

They are an absolute scam! They do not send a confirmation email. They refuse to give you access to your tickets and the insurance is only if you can prove something happened as to why you can't go. You will not get refunded if you do not receive the tickets.

2024年1月11日
自発的なレビュー
5つ星のうち1の評価

Don’t be scammed

This site is very misleading you think you are on Ticketmaster; they have paid extra to be bumped up when you search for tickets. They sell tickets before presale opens and they price gouge. I paid $895 as opposed to Ticketmaster $595. I tried getting a refund but they refused as did PayPal refuse my dispute. They are scammers the concert is March 1 and I will not get tickets until February

2023年10月23日
自発的なレビュー
5つ星のうち5の評価

I ordered tickets last month from Ticketfaster

I ordered tickets last month from Ticketfaster. It was only after I had sent money for the tickets that I realized that I was not on the Ticketmaster site. I checked reviews and was very unhappy with my purchase, since it looked like I might not receive tickets. I contacted TF, and the agent said he couldn't give me a refund of the whole amount (only a small portion). I kept the tickets reservation. Lo and Behold, I got an email from TF today with a link to my tickets. I am so happy. :)

2023年9月14日
自発的なレビュー

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報