The staff on the phone were very helpful when the product I needed wasn’t available. We discussed alternative options suitable for the application, including sizes that would offer some savings. They... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Website was easy to navigate, order promptly processed. Delivery driver kindly put my order behind my back gate as I’d been called into work. Wood is great, has made fantastic shelving. Would certainl... もっと見る
企業が回答しました
Tom was outstanding, we had a slight issue with delivery timescales how Tom managed to sort everything out. The quality was amazing as always. Once again timbersource was outstanding Many thanks T... もっと見る
企業が回答しました
Excellent. Timbersource understood my requirements which were delivered next day. Timber used to renovate a very old garden bench, which I am now told looks like new
企業が回答しました
企業情報
当該企業による記述
Timbersource is a leading online timber merchant in the UK with an extensive range of premium quality hardwoods and softwoods at competitive prices. With over 160 years of industry expertise we can offer a wealth of advice and assistance. Plus we offer a number of other helpful services that save you valuable time, effort and money.
連絡先
Quarry Way, BA4 4RN, Waterlip, 英国
- +44 (0) 1373 469905
- sales@timbersource.co.uk
- timbersource.co.uk
4.7
優良
238件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 66％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Value for Money
Was the best price I could get anywhere. Not necessarily perfect quality, but very good value for my money
2025年4月3日
Great service even for small order
Although a small order I was kept informed throughout and when there was a problem with the type of wood I had selected, they called me to discuss alternatives. Arrived safely and when expected. Perfect for the job! Will use again.
2025年4月3日
Timbersource からの回答
Hi Roger, thank you for taking the time to leave us your feedback. We're pleased to hear you are happy with our service and product. We look forward to working with you again
The website was reasonably easy to use…
The website was reasonably easy to use however it does not give a price as this has to be phones for. So I telephoned and ordered the required wood. The quality of the wood, when received, was good as was the packaging.
2025年3月27日
Timbersource からの回答
Hi Ian, thank you for taking the time to give us your feedback. We're sorry to hear you had some issue with our website and generating a price. One of my colleague in Sales will be in touch to investigate this further. We're pleased to hear you are happy with our product. Looking forward to working with you again
Great company to work with
Great company to work with. Superb service, very competitive prices. I've used Timber source for a good while now and have always received quality planed all round timber for my cabinet making.
2025年4月3日
Timbersource からの回答
Hi Kevin, thank you for taking the time to leave us your feedback and your kind words. We're so pleased to hear you're happy with our customer service and product. We're looking forward to working with you again!
Great service and price
2025年4月3日
Timbersource からの回答
Hi Rick, thank you for taking the time to leave us your feedback. We're so pleased to hear you're happy with our customer service. We're looking forward to working with you again!
Fantastic sales team answering all my…
Fantastic sales team answering all my questions promptly with good prices on their products and fast shipping. I was able to get what I wanted and delivered quicker than I could locally. Number saved for my next project
2025年3月31日
Timbersource からの回答
Hi Thomas, thank you for taking the time to leave us your feedback. We're glad to hear you've enjoyed your shopping experience with us and our delivery service. We pride ourselves on our nationwide next day delivery service. We're looking forward to working with you again!
What a great company to purchase from
What a great company to purchase from , friendly efficient and great product.
2025年3月27日
Timbersource からの回答
Hi Brian, thank you for taking the time to leave us your feedback. We're so pleased to hear you're happy with our customer service and product. We're looking forward to working with you again!
Great quality and customer service.
I had an issue with my order due to poor packaging and shipping, but Katie Brown at Timbersource handled it exceptionally well. She responded quickly, took my concerns seriously, and ensured the problem was resolved without hassle. The quality of the Ash itself is excellent, and I’m very happy with my purchase. Great customer service and great product—highly recommended!
2025年3月25日
自発的なレビュー
Timbersource からの回答
HI Kieran, thank you for taking the time to leave a positive review. We’re sorry to hear about the initial packaging and shipping issue which can be frustrating. We pride ourselves on both the quality of our products and our customer service, so we’re very glad to hear Katie was able to resolve it promptly and to your satisfaction. We’re looking forward to working with you again!
Timbersource からの回答
Hi Fred, thank you for taking the time to give us your feedback. We're glad to hear you're happy with our service. We're looking forward to working with you again!
Good quality at a reasonable price with…
Good quality at a reasonable price with sensible delivery cost
2025年3月5日
自発的なレビュー
Timbersource からの回答
Hi Mark, thank you for taking the time to give us your feedback. We're glad to hear you're happy with our service. We are looking forward to working with you again!
Excellent
Excellent. Easy to navigate and order the right timber on the website. I arrived in super quick time - and quality was v good.
2025年2月27日
Timbersource からの回答
Hi Simon, thank you for taking the time to give us your feedback. We're glad to hear you found out website very easy to use and you're happy with our service. We are looking forward to working with you again!
Timbersource からの回答
Hi MAiiKO, thank you for taking the time to give us your feedback. We're glad to hear you're happy with our service. We are looking forward to working with you again!
Timbersource からの回答
Hi Steve, thank you for taking the time to give us your feedback. We're glad to hear you're happy with our service and the quality of our products. We are looking forward to working with you again!
Katie very approachable and helpful
Katie very approachable and helpful. Came up with the solution to accomodate our budget , highly recommend
2025年2月6日
Timbersource からの回答
Hi there, thank you for taking the time to give us your feedback. We're glad to hear you're happy with our service. We are looking forward to working with you again!
Timbersource からの回答
Hi Matthew, thank you for taking the time to give us your feedback. We're glad to hear you're happy with our service. We are looking forward to working with you again
Good, reliable product and service
Did exactly what they said on the tin. Paid a small premium for prompt action I needed for my project but they delivered. Would use again.
2024年12月12日
Timbersource からの回答
Hi Aaron, thank you for taking the time to give us your feedback. We're glad to hear you're happy with the quality of our timber and express delivery service. We are looking forward to working with you again soon
Good service for telephone enquiries…
Good service for telephone enquiries and orders.
Prompt delivery.
Good product.
2024年12月11日
Timbersource からの回答
Hi Denis, thank you for taking the time to give us your feedback. We're glad to hear you're happy with the quality of our timber and service. We're always happy to answer our customers enquiries and help them choosing the right product for their project. We are looking forward to working with you again
Timbersource からの回答
Hi Dennis, thank you for taking the time to give us your feedback. We're glad to hear you're happy with the quality of our timber. We are looking forward to working with you again
Timbersource からの回答
Hi Charles, thank you for taking the time to give us your feedback. We're glad to hear you're happy with the quality of our customer service. Hopefully, we'll get to work with you again soon!
Timbersource からの回答
Hi Helen, thank you for taking the time to give us your feedback. We're glad to hear you're happy with the quality of our timber and service. We are looking forward to working with you again!
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