Timelesssong レビュー 

205
•
TrustScore 5段階評価の4.5

4.3

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Exceeded my expectations. The song came out perfect, better than I had expected. I was blown away - can't wait for the "reveal" to my wife. Music quality is excellent and the team did an amazing job... もっと見る

5つ星のうち5の評価

I came across Timlesssong while driving on a long trip, requested a song and got it so fast! ... and it was PERFECT! I am doing this as a wedding surprise for my partner in June! I can't tell y... もっと見る

5つ星のうち2の評価

The song is great. What’s not so great is the misleading sales. They don’t tell you that you can’t download the file for yourself. No! You have to pay a monthly subscription to keep the song or it dis... もっと見る

企業が回答しました

5つ星のうち4の評価

First take, blew my mind! Absolutely love the song put together of our story. Can’t wait to share it with my wife on our anniversary! I would have appreciated costs upfront for any additions.


連絡先

4.3

優良

TrustScore 5段階評価の4.5

205件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 15%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(205)

過去12か月のレビュー数: 205件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Our 40-year wedding anniversary song

I ordered our song as a 40-year wedding anniversary gift for my husband. It turned out that it was the greatest gift I could have given to myself also! I don't believe anything could have gotten closer to perfection than what Timelesssong did for us! We are both overwhelmed with gratitude for the professionalism of the music and the lyrics, and the quality of the artwork and the LP, and the two cups that we also ordered. The transaction was near seamless. The cost was more than reasonable for such a treasure that will cross time and space. My youngest daughter said that not only will we treasure it, but so will her and our other daughter, their children and future generations also. We both cried like babies at the summation of our 40 years together. I had to let my husband open it without me present, because I knew I wouldn't be able to hold back the tears. Timeless song truly hit it out of the park!!

2026年7月3日
自発的なレビュー
5つ星のうち1の評価

A month later and received nothing!! $200 gone!

I ordered a song on June 4,2026. As of today July 3rd and still have not received anything. I have reached out multiple times to no reply. I spent 200.00 cad and it was taking off my card June 4th. Today I will contact my credit card today. If you're thinking of ordering maybe g9 to another site. Because you will have no way to contact the company.

2026年6月4日
自発的なレビュー
Timelesssong ロゴ

Timelesssong からの回答

Hi Ginger,

Please check your spam folder. We have sent out all orders. I have also sent you a request for information so we can contact you by phone if our emails aren't getting through.

-Cindy Hope

5つ星のうち4の評価

I was amazed at the result

I was amazed at the result. You wove my words perfectly. I gave it four stars because I had some trouble understanding some of the song lyrics as they were sung. All in all I am satisfied with the results.

2026年7月1日
5つ星のうち5の評価

Fabulous!!

Fabulous!!!
I’ve tried other song writers… this was the BEST one by far!! The music the singer etc etc., just phenomenal!! I really can not say anything bad… so professional… recommending to everyone my husband cried( and he does not cry) it was a great song! ❤️

2026年6月30日
自発的なレビュー
5つ星のうち1の評価

$99.00 and fighting to edit two words

I ordered a custom song for $99.00 and was shocked to find that they want to add additional fees for edits and several of the edits were their fault. No upfront disclosure of any additional fees — just a list of extra charges tacked on with zero explanation and now they want me to “pay” for the final edit. I reached out via email multiple times hoping for a resolution and was met with complete indifference. No accountability & our anniversary is right around the corner. If this is not fixed by then I will dispute this with my credit card company and will be out what could have been a wonderful gift.
This kind of billing practice is deceptive and the customer service is frustrating. I would strongly caution anyone considering this company to get every cost in writing before paying a single cent and beware they like to tack on cost after cost after cost….

2026年6月29日
自発的なレビュー
5つ星のうち1の評価

The first song they sent me was great

The first song they sent me was great. The only problem was they were not pronouncing my wife's name correctly, going back-and-forth with them. Now, for about two weeks, every day, still have not got it, correct? Every time they send me a new song the song has words added different singers added to the song
I've asked them numerous times to contact me by phone. So we can get it correct. They refuse to call you just a horrible experience.

2026年6月29日
自発的なレビュー
5つ星のうち4の評価

Pretty good

Pretty good few misunderstandings of interpretation who was who however it only took 5 days to get it right with being the other side of the world and im sure they are swamped and really made the impact I wanted . Clever idea and I did get a human talking to me in the end . I don't believe it was all AI. Worth it for my circumstances.

2026年6月6日
自発的なレビュー
Timelesssong ロゴ

Timelesssong からの回答

Hi Janine, thank you so much for your honest review. We're so happy we were able to get it right for you! =) - Jackie Grace

5つ星のうち4の評価

My song was incredibly beautiful . Timeless responded to my problem and fixed it for me and I so appreciated being able to change my review to 5 stars! This is so meaningful to me !

My song was incredibly beautiful. It captured my husband who is going through chemo perfectly and conveyed the message my whole family wanted to send. However, when I shared the song, I lost it totally and they have done absolutely nothing to help me retrieve it. I’m so sorry to write this somewhat negative review because the result of the song was so beautiful. Just don’t make a mistake sharing it and expecting any help, otherwise it will be gone forever.

2026年6月26日
自発的なレビュー
Timelesssong ロゴ

Timelesssong からの回答

Hi Bernice, please send me your order number and we will send you the song link again. You can always go to timelesssong.com and click track my order on top and see your song again with the order number and your email also.

Hi Bernice. You sent an email that you didn't use when ordering your song. the email you signed up with starts with reininoble@

your order number is 29350

with your full email and your order number you can see your song by clicking Track Order from our website https://timelesssong.com/track-order

But your song has 54 views and has been shared over 15 times so we're not sure what you are referring to about it being gone forever. Please let us know. thanks. Jackie =)

5つ星のうち1の評価

Really disappointing support

Draft of song was really good but I needed to make some
Important edits. Had already paid the $100 extra for unlimited edits but not able to make any and repeated emails over many days have gone unanswered.

There so called 24 hour support is non-existent - they have spoiled this whole thing for me

2026年6月27日
自発的なレビュー
5つ星のうち5の評価

Absolute Masterpiece!

Words cannot convey how happy we were with the song you created for my wife’s birthday. We have been together for over 50 years, so it is often difficult to come up with ideas for gifts for each other. Even more difficult, is to come up with something romantic. Getting her this song completely knocked it out of the park! She has been sharing it with all of her friends and our family. I am suddenly a romantic hero! The downside is, all of the women’s husbands or boyfriends, will probably hate me because I raised the bar so high!
My most heartfelt thanks to all of you at TimelessSong for such a quality product that will truly last forever. It is easily worth ten times the reasonable fee charged. Five stars is not enough!

2026年6月26日
自発的なレビュー
5つ星のうち5の評価

It was excellent

It was excellent, word cant explain how I felt when I herd it b4 I sent it to my wife.not much gets me ,but all times I listen to it I cried. Thank yall so much,yall nailed it..

2026年6月25日
5つ星のうち5の評価

It was perfect

I got your song and played it for my wife. Anne hasn't stopped smiling or crying since she heard it. I've already ordered the two CD's. Thanks for making her so happy.

2026年6月24日
自発的なレビュー
5つ星のうち4の評価

I really love this song

I really love this song, made me cry but captured my heart and feelings pretty accurately. The words are beautiful, my only critique is how my daughter’s name was pronounced, even with phonetic spelling, it didn’t quite get there. But still beautiful, said her name like Siri says it, so AI, but beautiful.

2026年6月24日
自発的なレビュー

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