Tixr レビュー 273

The company prides themselves on selling tickets to events in order to prevent scams, fraud, and overpriced tickets. We were sold tickets to an event- on TIXR- that scanned at the venue gates but ultimately were non-existent. The row present, the seats not real. The event accommodated as best they could after a 45 minute delay and the show already starting. Their were at least three other couples facing similar difficulties- a ticket with an area but no row or seat number, a row but no seat, etc.. After multiple customer service attempts I was told it was not their problem.

Was scammed by WhiskyX SF. Zero refund. Tixr is complicit.

Representative was very responsive and helpful, clearly understood my issue.

The person who helped me was fast and helpful!
They were effective at communicating and resolving my problem.

I had an issue and customer support responded promptly and assisted me with my issue.

fast, efficient, helpful and friendly response time.

My experience was amazing and heard back right away! My issue was solved in less than 10 minutes. Thank you so much!! :)

Fast response and everything got handled super quickly.

We bought tickets for an event and needed to change the date. They let us do it and helped us quickly and efficiently through email.

Phenomenal! What could have been disastrous got resolved seemly.

helped me change the name out of my silly mistake

I had some issues with my festival tickets. Both were under one name. The service through a phone call was not so good but okay. BUT.. The service through email was perfect. Fast and professional. Very friendly. Thumbs up.

Quick responses, super clear communication & warm friendly tone!

I needed help and received a response much sooner than anticipated. I also appreciated that it was a person who responded and not a bot. Polite and professional - as a first time TIXR user I was very pleased with my experience and would recommend your team

I admittedly gave the support technician too many hoops to jump through due to my careless errors. They were patient and helpful.

Accidentally bought the wrong ticket and reached out to support staff. Tixr staff responded VERY quickly and the process was a smooth transaction. We were able to resolve the matter in a couple hours. Excellent customer service!!

What made my experience great was Tixr's patience in resolving my issue. They worked with me and the third party and kept me in the loop during the entire process.