Tixr レビュー 273

I was scared I lost my tickets but my request was responded to within 24hrs and I was able to fulfill my payment w/o any obstacles.

Timely response and was able to fix my mistake.

Getting the tickets from StubHub to Tixr was inefficient, labor-intensive, and time-consuming. But the worst part was when I couldn't attend the show, I was literally stuck with the tickets. Tixr would not let me sell them. This was an expensive and extremely frustrating experience. I'll never be using the app again. I gave them 2 stars because
their customer service rep replied to me quickly (even though I didn't like any of the answers he provided.)

They helped replace names on tickets in a timely fashion. It would greatly appreciated!!

The ordering process in itself is really frustrating, please let people buy tickets without needing an account and just ask where to send them lol. It’s getting too complicated! But service was fast and friendly and they won me over. I was very very close to never using your service again because of the mixup, but service was on par so I’ll be using you guys again. ◡̈

I purchased the Ultra Instinct tickets to Kameha con and I had gotten married, so I changed my last name, but the ticket would not allow me to manually change my last name. I went to the support page for Tixr and contacted their customer support than they changed not only MY last name but my husband's last name as well! THESE PEOPLE ARE AWESOME!!! They aren't just offering me and my husband a good time, but peace of mind, knowing that once I arrive, I don't have to worry about our last names not matching. Thank you Tixr, your support staff is fantastic.

VERY poor experience- concert cancelled and would not refund tickets event with purchased protection

Amazing, these guys are rocking. They were so kind and efficient and even helped when I made the error. Great job!

The response to my question was prompt and courteous, and it resolved my issue

Responsive and great customer service.

Their online FAQ's and directives are so in-depth, and clearly written, that you don't need to call customer service first. However, I did drop a quick email just before I was able to find my answer - and their swift response was a pleasant surprise! Now I know if there's a future question I have, I will no doubt receive a prompt answer - and that speaks volumes! Thank you Tixr!

It was super easy to order as well as updating my order. Customer service was very quick with a response to my issue and quickly resolved it I am more that’s satisfied with the service!!!

awful! customer service non existent after venue changed show time, email went to junk and we missed the entire opening set (the band we bought tickets to see).

I'm very impressed that customer service was able to resolve my issue with in a few hours after I sent the support request. Customer Service was very helpful and resolved the issue I was having. It would be nice if there was a phone number to contact but email worked out as well.

I bought a ticket for someone close and didn't read the fine print but I reached and fan support fixed my issue in mere minutes even after hours

The Tixr Customer Service was great! I submitted an email form after hours and they honored my request and fixed my ticket purchase exactly as I needed it by the next morning! Really appreciated it. Thumbs up! :)

Awesome customer service. Needed a name change in a ticket and was helped instantly!

Thank you so much!!!

They are liars and like to comment that they do stuff and they don’t. They don’t take anything serious except stealing your money. There was no email notifications of a missed payments. And it was cancelled the same month the payment was missed. It was a mistake and they stole 64 dollars from me. Again don’t use them or trust what they say. It’s just to make their company look better.

Fixed my issue immediately without any issue!

They responded to me in time for my event and helped fix the issues with my tickets seamlessly.